TrustSpot vs. TurnTo
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TurnTo offers support to its customers, but only in the form of live interactions. That could mean a delay in resolving any issues you are having, which in turn could affect the efficiency of your customer review collection process. And sometimes an issue may not even be big enough to warrant live support.
TrustSpot offers a variety of support options to meet your needs right away. Our support team is ready to quickly connect with you through your medium of choice—email, phone, live support, or tickets. We’re here to ensure that you stay in front of your customers and never miss a review.
TrustSpot is geared towards helping you grow by quickly and easily collecting reviews. With no contracts and no setup fees, you can get started right away.
With TrustSpot, you can collect reviews effectively and efficiently.
TrustSpot’s Review Request was engineered to give you the highest chance of a response from your customers.
By utilizing mobile-friendly and customizable intelligent emails that allow featured upsells — all with a simple, easy to use interface, TrustSpot helps your company collect customer reviews with ease.
|TrustSpot $149 Premium Plan||TurnTo $499+ Custom Plan|
|Monthly Email Requests||7,000||Custom|
|Monthly SMS Requests||1,400|
|Company Profile Page|
|Automated Review Collection|
|In-Email Review Form|
|New Review Notifications|
|Respond to Reviews|
|Google Rich Snippets|
|1-Click Social Sharing|
|Review & Email Statistics|
|Dedicated Reviews Page|
|100% Verified Customer Reviews|
|Invite Past Customers|
|Smart Review Reminders|
|Coupons (Static + Dynamic)|
|Visual Marketing (photos with reviews)|
|Photos Carousel & Gallery|
|Share Review Photos on Social Media|
|Facebook Reviews Tab|
|Experience Surveys||Enterprise plan|
|Photo Studio||Ultimate plan|
|SMS Review Requests||Add-on|
|Custom Review Forms||Ultimate plan|
|Live Chat Support|
|API Access||Ultimate plan|
|Export Review Data|
|Community Q&A||Ultimate plan|