TrustSpot vs. Shopper Approved
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Shopper Approved offers a user interface that is a bit dated and rather confusing at times. The last thing you need when you are ready to immediately start collecting reviews is difficulty or delays in setting up your review platform of choice.
TrustSpot offers an easy-to-use interface with plenty of hands-on support to ensure your success. Your business will have access to live, online training, as well as webinars and documentation for assistance. Customer support is available through phone, email, live interaction, and tickets.
TrustSpot is geared towards helping you grow by quickly and easily collecting reviews. With no contracts and no setup fees, you can get started right away.
With TrustSpot, you can collect reviews effectively and efficiently.
TrustSpot’s Review Request was engineered to give you the highest chance of a response from your customers.
By utilizing mobile-friendly and customizable intelligent emails that allow featured upsells — all with a simple, easy to use interface, TrustSpot helps your company collect customer reviews with ease.
Easy Scheduling
Automatically schedule and send a review request to a customer a certain number of days after that customer makes a purchase. You choose the number of days.
Photo Sharing
Give customers who leave a review the option of uploading photos to show alongside their review.
Q & A
Publicly reply to reviews.
Social Sharing
Share your reviews on Facebook, Twitter, Google, and Linkedin with just one click.
On-site Display
Display reviews on your own site using Trust Elements (badges, pages, widgets, carousels, tabs, and banners).
Customer Rewards
Increase repeat buyer purchases by automatically sending the reviewer a coupon. Upsell your best-selling products in emails you send out to customers.
Features Comparison
| TrustSpot $149 Premium Plan | ShopperApproved $199 Plan | |
|---|---|---|
| Payment Terms | Monthly | Annual Contract (paid upfront) |
| Setup Fee | No | Yes |
| Monthly Email Requests | 7,000 | 2,000 |
| Monthly SMS Requests | 1,400 | |
| Company Profile Page | ||
| Automated Review Collection | ||
| In-Email Review Form | ||
| New Review Notifications | ||
| Respond to Reviews | ||
| Google Rich Snippets | ||
| Review Badges | ||
| Product Reviews | $199 separate plan | |
| Review Carousels | ||
| Review Tab | ||
| Review Blocks | ||
| 1-Click Social Sharing | ||
| Review & Email Statistics | ||
| Dedicated Reviews Page | ||
| 100% Verified Customer Reviews | ||
| Invite Past Customers | ||
| Smart Review Reminders | ||
| Coupons (Static + Dynamic) | ||
| Visual Marketing (photos with reviews) | ||
| Photos Carousel & Gallery | ||
| Instagram Curation | ||
| Share Review Photos on Social Media | ||
| Email Upselling | ||
| Facebook Reviews Tab | ||
| Experience Surveys | Enterprise plan | |
| Photo Studio | Ultimate plan | |
| Facebook Scheduling | ||
| SMS Review Requests | Add-on | |
| Custom Review Forms | Ultimate plan | |
| Google Shopping | ||
| Email Support | ||
| Live Chat Support | ||
| API Access | Ultimate plan | |
| Export Review Data | ||
| Community Q&A | Ultimate plan |