TrustSpot vs. Bazaarvoice
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Implementing Bazaarvoice is a rather large undertaking that is overly complicated, often involving a team to get started rather than one individual. Plus, their customer support access options are limited.
TrustSpot offers an easy-to-use interface with plenty of hands-on support to ensure your success. Your business will have access to live, online training, as well as webinars and documentation for assistance. Customer support is available through phone, email, live interaction, and tickets.
TrustSpot is geared towards helping you grow by quickly and easily collecting reviews. With no contracts and no setup fees, you can get started right away.
With TrustSpot, you can collect reviews effectively and efficiently.
TrustSpot’s Review Request was engineered to give you the highest chance of a response from your customers.
By utilizing mobile-friendly and customizable intelligent emails that allow featured upsells — all with a simple, easy to use interface, TrustSpot helps your company collect customer reviews with ease.
|TrustSpot $149 Premium Plan||Bazaarvoice $1,000+ Custom Plan|
|Payment Terms||Monthly||Annual Contract (paid upfront)|
|Monthly Email Requests||7,000||2,500|
|Monthly SMS Requests||1,400|
|Company Profile Page|
|Automated Review Collection|
|In-Email Review Form|
|New Review Notifications|
|Respond to Reviews|
|Google Rich Snippets|
|1-Click Social Sharing|
|Review & Email Statistics|
|Dedicated Reviews Page|
|100% Verified Customer Reviews|
|Invite Past Customers|
|Smart Review Reminders|
|Coupons (Static + Dynamic)|
|Visual Marketing (photos with reviews)|
|Photos Carousel & Gallery|
|Share Review Photos on Social Media|
|Facebook Reviews Tab|
|Experience Surveys||Enterprise plan|
|Photo Studio||Ultimate plan|
|SMS Review Requests||Add-on|
|Custom Review Forms||Ultimate plan|
|Live Chat Support|
|API Access||Ultimate plan|
|Export Review Data|
|Community Q&A||Ultimate plan|