2910
Reviews
Reviews
2910
Recommend
9 / 10
TrustScore
9.29 / 10
erin S
Verified Buyer
Need to be clear in what dates they want you to come for two different days and only one despoit and payed the despoit and for the flights wrong date and everything £400 wasted
Thomas W
Verified Buyer
very easy to manage
Jean-Marc A
Verified Buyer
The website is excellent, but recruiters take some time to respond.
Adam Q
Verified Buyer
Everything is great ! The website is very clear, we have all the information we want even when we pay for the application. And if you need more information, it is very easy to contact any program to ask anything and you get an answer quickly.
Nick D
Verified Buyer
Alll very helpful straight forward booking system. Volunteer world put me in touch with my chosen organisation. Can't wait for my adventure in Nepal
Christina O
Verified Buyer
I love Volunteer World! I cannot wait to get some hands on experience in Wildlife Rescue while staying in a beautiful country!
Maggie M
Verified Buyer
Easy payment, easy to communicate with projects and applications
Sebastian K
Verified Buyer
During my investigation for which I would like to sign up for as well as the booking process, I have received swift answers from Linda and Mariela which were highly appreciated.
In regards to the project manager/coordinator, Gloria, I appreciate she is busy and it took some further time before getting a response after a few reminders. I think this was natural but to some extent it also gave me a bit worried experience as I was thinking about if I during my stay in Ghana needed an urgent response if that would be possible. Hence, my recommendation is that you always keep your applicants up to date about the process within a few days as I from time to time have been a whole week before I got an answer.
I’m still looking very much forward to start the project!
Kind regards
Sebastian
In regards to the project manager/coordinator, Gloria, I appreciate she is busy and it took some further time before getting a response after a few reminders. I think this was natural but to some extent it also gave me a bit worried experience as I was thinking about if I during my stay in Ghana needed an urgent response if that would be possible. Hence, my recommendation is that you always keep your applicants up to date about the process within a few days as I from time to time have been a whole week before I got an answer.
I’m still looking very much forward to start the project!
Kind regards
Sebastian
Response from Volunteer World
Feb 19, 2024
Thank you for taking the time to share your feedback with us.
We are delighted to hear that Linda and Mariela were able to provide you with swift and helpful answers during your investigation and booking process. Your kind words will be shared with them to acknowledge their excellent service.
We also appreciate your feedback regarding the response time from our project manager/coordinator, Gloria. We understand the importance of timely communication, especially when urgent matters arise.
Rest assured, we will address this concern internally to ensure that our team is more responsive and attentive to our customers' needs in the future.
Hartmut C
Verified Buyer
Everything you need is on the website. Good information, when can you start, how do you get there, which activities await you. link to make contact, to keep communication. What are the costs for which period? To book, and finally to pay.
Response from Volunteer World
Feb 19, 2024
Thank you for your positive feedback! We are glad to hear that you found all the information you needed on our website.
We strive to provide detailed and helpful information to make your experience as smooth as possible. If you have any further questions or need assistance with booking, please don't hesitate to reach out to us through the contact link on our website. We look forward to welcoming you and providing you with a memorable experience.
Michael M
Verified Buyer
Paiement par PayPal possible, donc paiement qui semble sécurisé. Rapide à répondre et à l'écoute en cas de besoin
Vanessa B
Verified Buyer
Good communication
Vicky G
Verified Buyer
I think that your platform will be better if you talk to the community because I think that it was hard to say what I want to on the best way.
Besides that you platform is really great🥰
Besides that you platform is really great🥰
Celina K
Verified Buyer
Very fast replies and polite contacts.
Thomas T
Verified Buyer
Booking was very straightforward and we received prompt support to finalyse our reservation.
Austin D
Verified Buyer
very good nothing to complain about
Elisabeth B
Verified Buyer
Easy handling so far. Looking forward to it!
Helen C
Verified Buyer
Great so far.
Andrea G
Verified Buyer
For the moment I am very satisfied with my experience with the booking, and they were very helpful and clear. I can't wait to participate in this experience!!
jane L
Verified Buyer
I have found the booking experience very professional. The application form is easily completed and the response was quick
Diana C
Verified Buyer
There are a lot of good informations on the platform. i like on the registration your further inquiries.
About Volunteer World
Volunteer World is the largest volunteer abroad comparison platform worldwide. We enable you to search and compare offers from large travel agencies as well as smaller local specialists and grass-root projects (NGOs) with only one click!
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