Volunteer World
Travel & Vacation
4.6 From 1 to 5
612 Reviews
Overall Ratings
5 Stars
442
4 Stars
109
3 Stars
32
2 Stars
14
1 Star
15
  • 612 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Mar 20, 2019
Love that Linda is always available to answer questions. The application process was easy and even better after being approved. cannot wait for my adventure!
Mar 19, 2019
Not helpful and understanding of personal issues. Take long time to reply. Very impersonal and formatted as a capitalist company, rather that an approachable intermediate.
Mar 19, 2019
Any questions I had were answered quickly and I was able to put a deposit down for a volunteer program smoothly. Very happy with the customer service!
Mar 18, 2019
Great service
Mar 18, 2019
They are relatively quick to answer any question, volunteers are well-informed and the communication feels like it’s on a very personal level, which makes me feel safe and taken care of! I’m actually not even sure why I’m not giving it five stars…
Mar 16, 2019
great offers and support
Mar 16, 2019
Would have been great if volunteer world would have checked the location and the NGO.
Not that they could advertise whatever they wanted.
Am stuck in the middle of nowhere with plenty of time on my hands but nothing to do.
Mar 14, 2019
The opportunities are many, the support staff is fantastic and always replies swiftly. The program director is amazing and ready to support and answer any questions. You are kept updated with every step of the way and the volunteer programs are great and have the potential of a wonderful, positive impact on the environment and people.
Mar 11, 2019
Hey quick very useful !
Mar 08, 2019
I really appreciated the speed of answer, I just start my commitment and I'm really surprising by the support of volunteers thank you
Mar 07, 2019
All staff were helpful and welcoming. Courteous and prompt responses were reassuring and professional.

Website instructions a bit cryptic and web design a bit disorganized. Had difficulty filling out written responses since I had to keep scrolling down in order to view the entire statement which made editing frustrating.

Otherwise fine.
Mar 06, 2019
Very valuable organization.
Mar 06, 2019
Really confusing, I applied for one project but received confirmation of receipt about another completely different one altogether. When I emailed to explain I was told to cancel it and apply again - like I have nothing better to do and the staff there are far too busy and important to do this themselves - which they eventually did.

I later received too conflicting emails about a project, one saying I had been declined and the other saying I had been accepted, Again I emailed to enquire which was correct, as they couldn't both be, but received the bluntest of answers with no apology for the confusion caused by a second failure communication failure in a matter of days.

At least the host client (INVOLVE) knew what they were doing which came as a pleasant relief given that VW made little contribution to the application process other than to cause confusion and annoyance.
Mar 06, 2019
Great communication. Easy to pay deposit. I’m impressed.
Mar 04, 2019
A very easy to navigate website, and if I had any questions, they got back to me right away. Also, there are tons of interesting programs to choose from.
Mar 04, 2019
It was very responsive and everything was very clear until some point.
However, I didn’t hear from them for a week then the flight tickets got higher while waiting for their response.
I understand that it was internet trouble but it was just unfortunate.
Everything else was perfect!
Mar 04, 2019
Inspiring and the assistants were really helpful when struggling with some organisations!
Just one flaw: sometimes it was long before getting an answer!
Mar 03, 2019
Volunteer World is a beautiful way of impacting positively in the lives of the needy and doing This gives one complete satisfaction. I applied for it and followed up but I didn't get the placement notwithstanding I hope to be considered soonest, I would love to have a real experience then I can rate it a 5star

Kudos to volunteer world....
Mar 02, 2019
Everybody was very nice and helpful and if I had any questions, they were gladly answered.
Mar 02, 2019
Your response speed is fast. Overall is good, but only thing I d like to suggest is to improve your filters. You see, when seeking for Volunteer opportunities, I can.choose from free to expensive. But if I can choose the length, accommodation/meal provided or not, certificate provided or not, and can choose more than one filter( teaching and wildlife, for example).
About Volunteer World
Volunteer World is the largest volunteer abroad comparison platform worldwide. We enable you to search and compare offers from large travel agencies as well as smaller local specialists and grass-root projects (NGOs) with only one click!
Volunteer World is a Verified Merchant
Questions? Contact Us
helpcenter@volunteerworld.com
+49 (0) 211 - 41604

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