59
Reviews
Reviews
59
Recommend
9 / 10
TrustScore
9.6 / 10
Peter M
Verified Buyer
Very good delivery to Slovakia. I like the tea, too. Thank you
Sascha R
Verified Buyer
Taiwan oolong teas are the best! I’m happy that TFT is reliable and delivers really high class oolong teas. Even “cheaper” sorts are fantastic. For my daily breakfast I love the four season. There is no day without tea……. From Taiwan :-)
Response from Tea From Taiwan
Mar 04, 2024
Thanks for your review! We appreciate the feedback.
Thomas S
Verified Buyer
I trust Tea From Taiwan to supply our essential requirements for the finest Taiwan High Mountain Oolong teas.
Lu X
Verified Buyer
Prices of the tea leaves should be labeled in SDG
David
Verified Buyer
Orders over $60 were offered with free shipping, yet you charged me $18.00. Shame on you.
Dave Hunter
Dave Hunter
Response from Tea From Taiwan
Jan 12, 2024
Free shipping is offered on all USA* orders over $60. There are other shipping options available which are faster, but these are not free. If you choose a faster delivery service there will be a fee for that, but the choice is yours - free or paid. *(free shipping is offered to the USA and many other countries)
Hong S
Verified Buyer
The site is easy to navigate. I have been using the site to order oolong tea for years. Now my daughter is using this site too.
Response from Tea From Taiwan
Dec 23, 2023
Thanks for your feedback! We look forward to many more years of providing oolong to your family!
Roy
Verified Buyer
The tea is kind of pricey.
William C
Verified Buyer
I continue to be very impressed with TeaFromTaiwan. Their teas and their customer service are outstanding. Five stars!
sammy d
Verified Buyer
Top
Kwok M
Verified Buyer
Easy to browse through what are available including the descriptions where they come from and how their favours might differ; and I particularly like the option of buying different quantity.
Andrew G
Verified Buyer
Quick and easy every time.
Teresa S
Verified Buyer
I've ordered from Tea from Taiwan several times. The tea has always been the best from anywhere I've shopped and the customer service is always wonderful. I highly recommend them.
Daniel B
Verified Buyer
very happy with quality and service. 谢谢啊
Shreyas K
Verified Buyer
The Gaba tea from TeaFromTaiwan is easily my favorite tea, very well packed, and prompt shipping internationally.
Grant I
Verified Buyer
The owner went out of his way to help me and made other payment options available on his website. The customer service is phenomenal and I haven't yet mentioned the tea. It's the spring oolong best I can find and I've looked far and wide. Cui Feng buttery and fragrant. Smells and tastes like a camellia!!!
Lukáš M
Verified Buyer
Second time ordering from TeaFromTaiwan.
Got the big sample pack & some other teas and am enjoying the differences between them.
The Red Jade black tea here is the best I was able to find so far compared to EU based stores.
Got the big sample pack & some other teas and am enjoying the differences between them.
The Red Jade black tea here is the best I was able to find so far compared to EU based stores.
Aya N
Verified Buyer
Tea From Taiwan is a reliable source for good tea from Taiwan, just as the name indicates. I appreciate that they have a robust selection of samples and tools, as well as good information about each tea. The shipping charge is more than reasonable, considering it's international shipment. Local tea shops can be sometimes limited in their selection, so I will come back to Tea From Taiwan for more! There is not a huge emphasis on fancy packaging, so this is a store that caters to those who value substance over appearance.
Response from Tea From Taiwan
May 14, 2023
Thanks for your review!
Hanzhen W
Verified Buyer
Good tea
Julij D
Verified Buyer
Awesome ordering and payment, great the free delivery option. Great assortment of Taiwanese loose oolongs. Just the best ones.
JM B
Verified Buyer
I was not informed that I will have to pay customs for my packaage when it arrives in US, I was not informed that the package may not even be delivered to the address I gave (my home), I was not informed that I may have to research where the package is after it arrives in the US, I was not informed that apparently neither "Tea from Taiwan" nor I will be able to track the package in any manner. My order confirmation shows a plae t cllick on "track my package," but there is not actually any waY to do so. I rate you as dishonest and using misleading business practic es! --Dr. Brenna
Response from Tea From Taiwan
Apr 16, 2023
We assume you are talking about the information that is sent with your tracking number. We send the same information to every customer in the world.
It reads:
____________________________
"- Most shipments arrive within 5-25 days. You may have to go and pickup your package at your local customs office and possibly pay for duties and/or taxes.
- Once the package leaves Taiwan, tracking may be limited.
- Your tracking number can be found from the tracking link (above). You can use this number to help track your package on your country's postal tracking website. You can also call or visit your local post office and use this # to help locate your package. You may have to go and pickup your package at your local customs office and possibly pay for duties and/or taxes.
- Occasionally, if the package is held in customs for any reason beyond our control, delivery may take longer. In particular Brazil may take up to 60 days.
We are here to help, please respond to this email with inquiries."
_____________________________
We think you misunderstood this to mean that you HAVE to pay customs and research where your package is.
Some countries charge customs fees, but the USA is not one of them. MOST shipments to the USA are delivered to the customer's address. If there is no one to sign for the package the Post Office may leave a card for the package to be picked up. That is entirely at the discretion of your mail carrier and out of our control.
Your shipment notice included the following tracking link: https://parcelsapp.com/en/tracking/RG804570716TW.
As of today (Saturday April 15) the tracking reads: 13 April 2023 Shipment accepted.
You placed your order on Wednesday April 12. We shipped it the next day.
About Tea From Taiwan
Tea From Taiwan is a Taiwanese company with the mission of providing fine oolong tea to the world. We specialize in top quality oolong tea grown and processed in the central mountain ranges of Taiwan.
Visit Website
Tea From Taiwan is a Verified Merchant
Questions? Contact Us
support@teafromtaiwan.com
844-505-5014
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