PatrioticID Professional Services
4.4 From 1 to 5
16 Reviews
Overall Ratings
5 Stars
12
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
Reviews 16
Recommend 9 / 10
TrustScore 8.8 / 10
Cathy G
Dec 11, 2021
Verified Buyer
So far so good.
Wade H
Dec 09, 2021
Verified Buyer
You’ve never received the information to setup my account… I’ve paid for the service, but it’s going nothing for me…
Laura M
Dec 07, 2021
Verified Buyer
They are on it! Glad to be doing business with Patriotic ID than E_________.
Kirk H
Aug 28, 2021
Verified Buyer
Excellent
Response from PatrioticID
Sep 07, 2021
Kirk, thank you very much for the review.
Susan M
Aug 13, 2021
Verified Buyer
How are you monitoring me when you do not have my credit card numbers nor my social security number?
Response from PatrioticID
Aug 13, 2021
Susan, In looking at your account, you never went through our setup wizard to monitor you information. id you like you can reach out to us and we can walk you through the complete set up of your account with us. customerservice@patrioticid.com
Charles Bays
Aug 12, 2021
Verified Buyer
I have a possible issue. IRS sent a letter to me questioning my name verification.
Cecilia
Aug 06, 2021
Verified Buyer
Great support and wonderful new features like the Credit Score Simulator. That is awesome. That in itself is worth it on a monthly base.
Tom V
Jul 27, 2021
Verified Buyer
I haven't really had a chance to see how this works yet or add my other family members. Additionally I forgot to use my promo code "Steel Thruth". However, it seems like a good product
Response from PatrioticID
Jul 27, 2021
Tom, we appreciate your business. I will have a member of our team look into that discount for you.
Paula S
Jul 27, 2021
Verified Buyer
No one has yet to answer my phone calls. Get voice mail every time.
Response from PatrioticID
Jul 27, 2021
Paula, we are so sorry your having trouble reaching a customer support agent. if you have any questions, one of our Online chat operators can get your information, as we don't want you to share it here, and they can have a member of management reach out to you for any issues you may have.
Kathleen
Jul 24, 2021
Verified Buyer
Get company to work with and alway wonderful customer services
Response from PatrioticID
Jul 26, 2021
Kathleen, thanks for the review.
Raymond
Jul 20, 2021
Verified Buyer
Great product offering. I did a comparison to LifeLock and this beat it by far on service, price and the family plan. I highly recommend it.
Response from PatrioticID
Jul 21, 2021
Raymond, thanks for the great review.
Nancy
Jul 16, 2021
Verified Buyer
A friend told me about this protection plan and after reviewing the website decided to sign up. Great customer service, because while completing the forms if had any questions there was an ask live box or phone number to call. The best part of the plan for me is knowing that if anything should happen ID will contact and work with the creditors to get all the necessary forms needed to get things settled
Response from PatrioticID
Jul 16, 2021
Nancy, We are so glad you had a great experience in signing up. Please let us know if you need anything else from our customer service Team
Mark
Jul 15, 2021
Verified Buyer
Had a different service before for more money with less features. Took sometime to get all my stuff entered but like that it watches everything without all the unknown additional fees!
Response from PatrioticID
Jul 15, 2021
Mark, so glad you like our services. Please ley us know if we can help with anything else.
Marie
Jul 15, 2021
Verified Buyer
I am so glad that I had Patriotic ID in place when someone tried to use my identity and credit cards. I have always been super protective of my personal information and rarely buy things online so it was a surprise to me when my husband signed us up for this service. It felt more like it was a waste of money as every email they sent me told me things looked great. Then one day it wasn’t great. Patriotic ID sent me an email saying they noticed new credit activity using my personal information, credit activity that I knew nothing about. Not only that but when I logged into my account they reported possible fraudulent use on my credit cards. When I checked my credit cards someone had been trying to use them and Patriotic ID caught it and was able to inform me even before my credit card company realized there was a problem. Because of Patriotic ID I was able to prevent any further use of my information and they were able to fix the damage that was done. I am so grateful to have had this service in place! Worth every penny!
Response from PatrioticID
Jul 15, 2021
Marie, We are so glad you are happy with your service, and the outcome of your situation. Although we hope nobody ever falls victim to Identity theft, I am happy we were there for you.
Bruce
Jul 14, 2021
Verified Buyer
No issues to sign myself up, but signing my wife up is a little more difficult than I thought it should be.
Response from PatrioticID
Jul 14, 2021
Bruce, We are very sorry that the process is more difficult than anticipated. We try and make the process as smooth as possible. We are always working to make the process and service better. if you need assistance in signing your wife up, please reach out to customerservice@patrioticid.com and we will fix this for you.
Andrew
Jul 13, 2021
Verified Buyer
Best service!
Response from PatrioticID
Jul 14, 2021
Andrew, thanks for the feedback, let us know if there are any features or services you would like us to consider in the future.
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