2127
Reviews
Reviews
2127
Recommend
10 / 10
TrustScore
9.7 / 10
david_turner-6558
Verified Buyer
"cannot communicate with device much out of the room where it is located"
incainca_cannon
Verified Buyer
"I had to use it because i had a bad case of vertigo the system . I did find a problem that you can handle, The recorded alert needs to be checked and if possible to race the vol am to be much louder so it can alert every one in the house. also the voice of the operator also needs to be much lower. in an alert is no time to be shy.Can you think what it would be like to wake up with a bunch of firemen running around the house
please understand that I have a sever hearing problem . When I called I could just make out the lady's voice (she did a fine job of helping me ) .
I hope you can fix this problem with out much trouble. Thank you."
please understand that I have a sever hearing problem . When I called I could just make out the lady's voice (she did a fine job of helping me ) .
I hope you can fix this problem with out much trouble. Thank you."
Response from Medical Care Alert
Jun 14, 2014
“Thank you for your review and comments. We will have our Customer Service team reach out to you to make sure all setting are correct and note your account that you are hard of hearing. Thanks!”
roxannecanfield
Verified Buyer
"You are there if we need you"
rondeb21
Verified Buyer
"My mother has it and has been satisfied with it! Thankfully she has not needed it so it hasn't been tested in that way. But very patient and caring when she has called to test it."
marv_kraska
Verified Buyer
"Very caring, compassionate people, concerned about helping the customer thru whatever situation they are calling about. Highly recommended as a customer oriented sales and SERVICE organization - same experience after the sale was complete, always willing to help with debug, testing, and in-use service. HIGHLY recommended!!!"
Response from Medical Care Alert
Jun 10, 2014
“Thank you SO MUCH for your kind comments - we've shared your note with the entire team here - everyone is smiling! :) We're glad you are happy with our service, and let us know if you ever need anything!”
sasmond29
Verified Buyer
"Never a problem. Personal security at it's best."
debbie_smith
Verified Buyer
"We purchased the Medical Care Alert for my Mother, who lives by herself in Florida. Mom pushed the button one day by mistake and did not realize she had done that. Almost immediately someone from Medical Care Alert called to see if she needed assistance. We were very happy with their immediate response. It helps give us peace of mind."
blkeh
Verified Buyer
"I am very satisfied with the way you handle things and stay on top of every problem. I feel saver with my alert. My family is very pleased that I have one. When I had trouble with my battery I was sent new ones at no cost and after using them everything worked fine'"
maryfloyd
Verified Buyer
"My husband had fallen and the alert button was pushed and everything went as smooth as could be.
Thank you for your services"
Thank you for your services"
marciagantz
Verified Buyer
"My Mother-in-law uses her Medical Care Alert now and that gives us some peace of mind while she stays in her home."
1504little
Verified Buyer
"Seems to be working OK,but I;,trying not to fall,so I haven't really tested it
and I'd Rather not,"
and I'd Rather not,"
njopp
Verified Buyer
"I know we don't do the weekly testing as we should but I have much confidence in it or I wouldn't be able to leave my father alone during the day while I work."
cabeaver
Verified Buyer
"The unit arrived ready to plug and use. When we tested the unit, the operator was very patient and helpful."
pehrsson1
Verified Buyer
"It's always there, but I've never used it."
glfileman
Verified Buyer
"I thought you were talking about another alert system. I did not purchase Medical Care Alert"
vlaning
Verified Buyer
"I appreciate the continual checks by medical care to make sure the system is fully functional. It gives me a lot of peace of mind knowing my mother has it available if she ever needs it."
elva1ms
Verified Buyer
"Luckily I have not had to use this service. I have fallen, in the past, and injured my self. All three of my phones were out of my reach from the floor. My saving grace was that I had forgotten to hang up one of the cordless phones. This inspired me to seek another avenue to insure my safety in my home. Medical Care Alert has provided this peace of mind."
suzdu
Verified Buyer
"I'm more than satisfied with this company. Excellent customer service and the price is right. Staff is very warm and accommodating. I would definitely recommend them."
Response from Medical Care Alert
May 23, 2014
“Hi - thanks for your feedback! You have made our day and we are sharing your comments with with the entire team! Thanks!”
islandcrazy12
Verified Buyer
"Very satisfied w/how they alerted us!"
betsboston
Verified Buyer
"Only one experience and I just called the telephone number to test and the operator put me in touch with a Dispatcher due to my situation. All parties were alerted and I received all expected service including ambulance."
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010
Visit Website
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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