DENISE REMI
Verified Buyer
Apr 12, 2021
Do not waste your money .All results came back negative ,but I know I have a sensitivity to dairy .Either they don't actually test anything or the test is just rubbish .I wish I took more notice of the reviews .
Klarfy replied to this review saying they would email me and look into my complaint but I have still heard nothing so I stand by my original review Don't waste your money
Klarfy replied to this review saying they would email me and look into my complaint but I have still heard nothing so I stand by my original review Don't waste your money
Response from klarify - United Kingdom
Mar 30, 2021
Hi Denise,
Thanks for leaving a review. As mentioned over email, we are looking into your complaint as a priority. Please be aware that our Home Allergy Test is based upon specific IgE levels in your blood and so will only indicate a Type 1 allergy. Possible intolerances and other factors are not included in the results. It is always advised that you reach out to your GP if you are ever concerned but we will be in touch as soon as possible when we have investigated your results.
Best wishes,
The klarify team.
Daniel W
Verified Buyer
Response from klarify - United Kingdom
Apr 09, 2021
Hi Dan,
Tanks for leaving us a review, we really appreciate it.
I will contact you directly to discuss this further.
Best wishes
the klarify team
Response from klarify - United Kingdom
Mar 22, 2021
Hey Emma,
That's great! Thanks you for sharing your feedback.
Best wishes
the klarify team
Paul N
Verified Buyer
Response from klarify - United Kingdom
Jan 20, 2021
Hi Paul,
I have contacted you directly to discuss this issue. I am very sorry you have not had a response from us, we are investigating this as we cannot find any direct communication from you.
However, if you reply directly to my email, we can give you a more accurate status of your sample.
Please accept my apologies for any inconvenience caused and I look forward to resolving this with you.
Best wishes
the klarify team
Andrea B
Verified Buyer
Response from klarify - United Kingdom
Nov 25, 2020
Hey Andrea, Thanks for leaving us a great review, we really appreciate it.
We are working hard to ensure prompt delivery and excellent service.
Best wishes
the klarify team
andrew h
Verified Buyer
Response from klarify - United Kingdom
Aug 12, 2020
Hi Andrew, we are terribly sorry about the experience that you have had with us. The ‘cancelled’ messaging was a technical error that we are investigating today and isn’t a reflection of the status of your sample. I hope that you are reassured by the communication that we have had with you this morning and we appreciate that you have given us the opportunity to remedy this for you. We will continue to be in touch to ensure that you have the best experience possible with us moving forward. Best wishes, the klarify team.
Theodore E
Verified Buyer
Response from klarify - United Kingdom
Jun 30, 2020
Hi Theodore, thanks for taking the time to leave us a review! I am so pleased you are happy with our service! Keep in touch if we can help with anything else.
Best wishes
the klarify team
Response from klarify - United Kingdom
May 14, 2020
Hi Rhea,
Thanks for taking the time to leave us a review, we really appreciate it!
Best wishes
Jane
klarify support
Response from klarify - United Kingdom
Dec 07, 2019
Hi Betty, Thank you for your positive feedback and we are glad you received your package on time. Kind Regards, Christina klarify.me Support
Maureen B
Verified Buyer
Response from klarify - United Kingdom
Nov 11, 2019
Hi Maureen, Thank you so much for your positive feedback, Kind Regards, Christina klarify.me support
Response from klarify - United Kingdom
Sep 07, 2019
Hi Jennifer, Thank you for your positive feedback. Kind Regards, Christina klarify.me support
Response from klarify - United Kingdom
Jul 09, 2019
Hi Thomas, thanks for leaving such positive feedback! Kind regards Jane klarify.me
Response from klarify - United Kingdom
Jun 26, 2019
Hi Mary, Thank you for your positive review. I am so happy you are pleased with our service. Kind Regards, Christina klarify.me support
Response from klarify - United Kingdom
Jun 26, 2019
Hi Naomi, Thank you for your positive review. I am so happy you are pleased with our service. Kind Regards, Christina klarify.me support
Response from klarify - United Kingdom
Jun 12, 2019
Hi Sarah, thanks for leaving us a review. I am pleased you are happy with our service. Kind regards klarify.me support
Response from klarify - United Kingdom
Apr 19, 2019
Hi Karima. I'm very happy to hear you've had a positive experience. Thanks for leaving a review! Kind Regards, Lorna klarify.me support
Attila S
Verified Buyer
Response from klarify - United Kingdom
Apr 17, 2019
Thank you very much for your positive feedback about your experience with klarify.me.
Kind Regards Christina klarify.me support
Questions? Contact Us
support-uk@klarify.me
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