JThink Computer & Accessories
4.4 From 1 to 5
59 Reviews
Overall Ratings
5 Stars
38
4 Stars
12
3 Stars
5
2 Stars
0
1 Star
4
Reviews 59
Recommend 9 / 10
TrustScore 8.8 / 10
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Blane Taylor
Mar 28, 2024
Verified Buyer
good product. Appears to be insecure according to Windows and Bitdefender, but it works, so I guess it's okay.
Arnaldo Alvarez
Mar 21, 2024
Verified Buyer
Bang
Martina Maskos
Mar 21, 2024
Verified Buyer
SongKong is powerful, but also complex. It takes some time to learn how to navigate its functionality. Customer support is nothing short of excellent.
BENJAMIN A LUPTON
Mar 17, 2024
Verified Buyer
Been using Jaikoz for over a decade. While it's interface still feels a decade old, it does get the job done.
Tony Norris
Mar 03, 2024
Verified Buyer
Smooth
MR D WHITEN
Mar 01, 2024
Verified Buyer
Renewing the license was easy.
Glenn Herman
Feb 22, 2024
Verified Buyer
Great program. A+
Alastair Budge-Reid
Feb 21, 2024
Verified Buyer
Excellent tool and very well supported. It has been very useful for me as I tag my music collection which is quite large. The older classical works sometimes were not straight forward but problems were entirely attributable to the accuracy of the original tagging uploaded to musicbrainz database and I received excellent support sorting this out.
Walter Milliken
Feb 20, 2024
Verified Buyer
For almost 20 years these tools have managed my music library
James A Millbower
Feb 18, 2024
Verified Buyer
Unable to load Java runtime environment after updating to newest version! Please help me!

Thank You

James Millbower
Jamsmpc@yahoo.com
Alan Mercer
Feb 11, 2024
Verified Buyer
An excellent programme to update my music collection that does not have all the metadata included.
My files are updated very quickly and saves me a lot of time.
Highly recommended for anyone in the same situation as me.
Jose Rivera
Feb 07, 2024
Verified Buyer
Very powerful software but very confusing and difficult to use. Help only available through forums and no support email or phone number found. Perhaps some user guides would be helpful to help understand what all of the settings do and how they all work together. As for flexibility, it seems great. Performance could also use some work.
Mike Smith
Feb 01, 2024
Verified Buyer
Great product, easy to update, tech support was very prompt when I used them in the past.
Edward Jewell
Jan 09, 2024
Verified Buyer
Love all the JTHINK products.
Andrew Hammond
Jan 07, 2024
Verified Buyer
Good
Kevin Punter
Dec 31, 2023
Verified Buyer
I love these guys.
Alex Osadzinski
Dec 29, 2023
Verified Buyer
Online purchase with JThink is always easy. The software -- Jaikoz and SonkKong -- is excellent: very powerful, constantly improved and updated.
Dave Chalk
Dec 23, 2023
Verified Buyer
I've bough from Paul in past and had positive experiences. I just purchase a 1 year upgrade, for $15.00, a bargain but my needs are simple. I'd be lucky to use 10% of program features. My problem is I am confused by directions as I cannot get program out of "Lite" mode and have no access to my original license, I did not receive a new license and the server did not do an auto update that I was expecting..
Alexander Gibson
Dec 21, 2023
Verified Buyer
Shopping experience is fine. The software is good. The support is a bit lacking. People have asked multiple times about updated documentation for SongKong via the container station install for QNAP NAS products and to this date (going on 4 months) this still hasn't been addressed. That almost 4 months of people not having a concrete method to install a product they have purchased. I've went as far as uploading screenshots of my experience to assist in the production of said documentation but the forum rules have hamstrung my capabilities in providing assistance. So where does this leave the end user? Disechanted to say the least.
Response from JThink
Jan 04, 2024
Hi Alexander, so it is worth noting that using the docker version of SongKong, docker versions of other software usually just have generic instructions whereas we have gone the extra mile and provided specific synlogy, qnap and unraid instructions. Now qnap have updated their container station software and this means the installation of SongKong looks different but is essentially the same. This new version of container station is not available for qnap we have so asked you for some screenshots that you provided, we then asked a follow up question and I am still waiting for a response https://community.jthink.net/t/songkong-on-qnap/11742 Im not aware of the forum restrictions preventing you posting a reply but yo can send an email to support@jthink.net instead if you like so we can resolve the issue
John Stephen Barnes
Dec 13, 2023
Verified Buyer
Had a query about licence and the team sorted it out quickly, very pleased with service.
About JThink
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