I have been working in the SharePoint space for well over a decade at this point. In that time I have been thrust into working with any number of SharePoint vendors and support crews. I was convinced that the entire idea of "SharePoint" support was a fallacy as I just couldn't find anyone that could provide me with anything I didn't already know.
Then I worked with Incworx. These guys are on it and their collective knowledge base is immense and greatly helpful. I have hit some really esoteric issues with SharePoint (aren't they all?) and having their massive experience at my availability has helped me through them and we've both come out the other side better for it.
Their development resources are well versed not only in SharePoint but modern patterns and practices so you aren't going to get some spaghetti code mess that while it works wont be supportable (who hasn't hit that wall?)
All in all these guys are the gold standard for SharePoint work. Hell they are the gold standard for any computing resources you may need (we've had great luck with straight up SQL resources from them as well). I guess what I'm trying to say is that unlike many of their competitors, it isn't important for them to just bill hours, it is important for them to actually be of use. These guys are no joke, period!
We're very happy with the intranet-in-a-box product. The initial product delivered was well thought out and executed. Having never used SharePoint before, I was unsure if I could manage it, but with the follow-up one-on-one training and some SharePoint training on the web, I've been able to personalize the content easily. My company is very pleased with the results. My only critique would be with the cost of follow-up training.The provided user guide is not as comprehensive as I hoped it would be, so I did need to do a follow-up. The guys I talked with were very helpful though and worked to meet a tight deadline. Overall, extremely satisfied with the purchase.
IncWorx helped us deliver exceptional tools to our end users that drove collaboration and helped us exceed their expectations.
John Meeks took ownership over our ticket and went above and beyond to solve a very difficult task - one that stumped 3 previous vendors. Amazing collaborative effort on his end.
First time working with INCWORX it was great! We've been working with Matt and Elizabeth and both are very thorough and very pleasant to work with.
Rob van Herk
As a small/mid-size school district, support of SharePoint and other enterprise level applications is hard due to our limited number of tech employees and a missing level of expertise on these applications. Incworx provides a great service to us by supporting the application at a monitoring level. Depending on issues found during, Incworx provided pro-active support or contacted us to discuss possible issues. A very professional organization, great people to deal with and also flexible when needed. Overall a great fit for us.
Hiring a contractor is anything but a positive experience. You usually have to spend days or weeks working through the scope and contracts. However, that is not the case with IncWorx.
We placed the call, they took the time to understand our need and provide a quote within hours, not days, not weeks. They were responsive, knowledgeable and a pleasure with which to work. I would highly recommend them to anyone looking for technical support.
From intro to solution, we were able to accomplish our needs without delay. Give them a call.
We have worked with Incworx for just about a year now and have been extremely pleased with their SharePoint platform services, support and expertise. They have always provided very quick responses and knowledgeable solutions for our many requests. I would recommend them highly to anyone who is looking to partner with a SharePoint services provider who works very hard while at the same time adding value by building an on-going partnership as well. Their support staff are very talented individuals and have performed so well, it is as if they are employees of our company. I look forward to continuing to build upon this relationship with Incworx for years to come!
Superior Essex, Inc. - Kevin F.
IncWorx - A Stellar Team
IncWorx has been a stellar team. We initially brought them on for support and then realized we needed additional guidance to keep up with our competitors. We are so glad we had IncWorx to show us the right path forward in Office 365 and beyond.
A responsive partner capable of growing to meet your needs.
We have worked with Incworx for several years now, and they are responsive, friendly, and provide excellent work and overall service. If the consultant I'm working with doesn't have expertise in a particular area of need, another expert will be pulled in to fill in the gaps. In the rare instance where we've experienced a problem, Incworx has made a prompt assessment, revision, and they make everything right again.
I've never met any of the consultants in person, yet I feel more connected to them than I ever have with the multitude of local vendors we used to work with in the past. I was worried virtual support would not be as good as using local vendors we could meet with in person. I was wrong; Incworx has provided the best vendor experience we've ever had! I look forward to working with them well into the future!
An experienced technical support company installed and set up SharePoint for us. While they were able to do quite a lot of support, they did not specialize in SharePoint and there were some issues they were unable to resolve. We decided to look for a consulting firm that specializes in SharePoint. IncWorx stood out from the rest. They had very good references and both breadth and depth of expertise. We learned a lot during the initial onboarding with them. Within a short period of time, they were able to successfully resolve all of the outstanding issues and have kept our intranet running smoothly. We've now worked with IncWorx for 3 years and have been very happy with the support and consulting they provide. Questions are answered quickly and thoroughly. All of the work they have performed has always been done on schedule and to spec. They provide guidance informed by their wide range of experience which gives us confidence that we are considering all the options. We are now working with them to migrate to SharePoint Online. They are strong partners, providing what we need, when we need it, and we are confident about the successful outcome of the migration later this year.
The experience have been wonderful. We originally had different vendor who did much of customization for our SharePoint sites. But the work was always incomplete and months delayed.
After the bad experience we had to get some help and fast. Eventually we decided on IncWorx who had promised to help with all of our pending and future projects. They were very nice to work with and was able to understand our customization. Then complete all of our requirements in time.
Best thing about them is their support. For any new project and issues they reply fast and deploy at our convince, may it be early morning or late night. When needed they also explain in details how the process works and how it is editable.
We highly recommend IncWorx for any SharePoint needs!
The IncWorx team are the best at what they do. They are personable, knowledgeable, and responsive.
Using a new vendor is always a little scary. Honestly, I only tried Incwork because I had a bad experience with another SharePoint company and they did come highly recommended to me from a colleague. I couldn't have been happier with the outcome, they were able to get done what I needed to get done for FREE!
My organization migrated from MOSS 2007 to SharePoint 2010 and we used IncWorx Consulting to do it. They enlightened us on how to use our SharePoint Planning and Deployment Services (SDPS)Vouchers within our Software Assurance benefits. These vouchers in conjunction with Microsoft, is what gave us the the ability to upgrade for free.
We would strongly recommend IncWorx for anything SharePoint related because not only were they able to do all that with the vouchers, their people were simply outstanding to work with and the migration was as close to flawless as I've seen an IT project go.
Kudos to Incworx!