Brice Allen
Verified Buyer
Designjet T1300 Formatter Board w/hd | One Year Exchange Warranty
Sep 09, 2019
Our T1300 printer was down and Tom was super helpful in getting it back up and running. His prompt shipping of the replacements parts and his continued availability through e-mails made the job simple and straight forward. When a problem arose that appeared to be related to the hard drive he sent he quickly mailed an additional unit to make sure the repairs were able to be completed. He was diligent and concerned about the issues from the start and I recommend him and his service knowledge to anyone who is experiencing problems with their printer. You will not be disappointed!
Customer
Verified Buyer
Customer
Verified Buyer
HP DesignJet 510 Formatter Board CH336-67001
May 10, 2019
When the part (a formatter board for HP DesignJet 510) arrived, it was easily installed and it worked flawlessly since...
Only downside: we are not situated in the US and our postal services are probably not as organized and/or efficient as USPS... It took almost 3 weeks to get the part, whereas the broken part, that was shipped back (by FedEx), traveled the same distance in 3 days... Maybe something to consider in the future Tom...
Still... we 're happy that our plotter can plot again!
Only downside: we are not situated in the US and our postal services are probably not as organized and/or efficient as USPS... It took almost 3 weeks to get the part, whereas the broken part, that was shipped back (by FedEx), traveled the same distance in 3 days... Maybe something to consider in the future Tom...
Still... we 're happy that our plotter can plot again!
Response from designjetpartsfast
Jul 03, 2019
Customers in Canada may consider upgrading their shipping option for faster delivery. Alternatively, you may forward me a prepaid shipping label to expedite delivery time.
Bob
Verified Buyer
T120 Main PCA Board
Mar 30, 2019
My HP Plotter needed a new mother board and designjetparts was the only source that had the right part and easy to follow instructions to replace and install.
The direct call in was very helpful in walking me thru a problem I encountered.
This company gets an A+ rating!
The direct call in was very helpful in walking me thru a problem I encountered.
This company gets an A+ rating!
AReid_TN
Verified Buyer
Designjet Z5200 Formatter Board w/hd
Feb 27, 2019
Troubleshooting a discontinued, wide-format printer, and basing my diagnosis on what I could find in HP online support, it seemed most likely a HDD failure. Given the machine was only about three years old, this was plausible. On the hunch it wasn't anything more, I began to seek out parts. Fortunately I found Tom's Hardware site. Shipment of parts was rapid, and as hoped, got the printer operational again! Thanks for stocking these discontinued parts!
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