Certainty Home Loans
4.9 From 1 to 5
6975 Reviews
Overall Ratings
5 Stars
6659
4 Stars
213
3 Stars
52
2 Stars
25
1 Star
26
  • 6975 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Karthik S.
Verified Buyer
Pamela Caldwell
Jul 27, 2020
Pam has very good knowledge about the over loan process and helped me throughout the process. Over all loan Process was lot better and easy than expected with certainty homes
Raymond G.
Verified Buyer
Heather Ryan
Jul 27, 2020
I cannot say enough good things about Certainty Home Loans and especially Heather Ryan. She was absolutely amazing. This was our first home buying experience, and because of Heather's amazing ability to relay information to us, we had a very enjoyable experience. Heather was quick to answer any questions we had, and believe me, we had a lot! She was VERY patient with us, and she explained the process to us in terms that we would understand. She was an absolute angel! We are so grateful for Heather and Certainty Home Loans. Every step, every procedure, everything... was a wonderful experience. Thank you for everything Heather!
Michael P.
Verified Buyer
Bart Swan
Jul 27, 2020
This is my third time buying a home and without a doubt Bart Swan has been the best Loan Officer I have worked with! As an active duty service member I felt very comfortable with Bart taking on my VA Loan. There were many VA changes going on with the COVID pandemic, but Bart was always on the leading edge of keeping us up to date. Well above expectations! This is the type of service that I know I will refer out to friends and family! Thanks again for all your hard work!
Marc B.
Verified Buyer
Tom Thuss
Jul 27, 2020
Tom was every bit on the ball through the whole process of us buying our house. The man has really impressed the hell out of me with being available, and being able to answer my questions in a fashion I understood.
Flynn W.
Verified Buyer
Brian Carson
Jul 27, 2020
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Chad T.
Verified Buyer
Tom Thuss
Jul 27, 2020
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Leroy R.
Verified Buyer
Thomas Brown
Jul 26, 2020
My Loan Officer was absolutely amazing and very professional. When I was shopping around for lenders Tom Brown was the first one to get back to me within an hr. All other lenders took days to respond to me. It was a huge relief that he was always able to answer my questions and explain things to me at any time of the day. Any time I needed my Loan officer he was available to help. I would definitely do business with Certainty.
Corey S.
Verified Buyer
Michael McCollum
Jul 26, 2020
Michael was good to work with very good personality
MATTHEW S.
Verified Buyer
Pamela Caldwell
Jul 26, 2020
Pam Caldwell is dependable, hard working, & committed to helping her clients re-finance and close on time! She is so helpful, knowledgeable and kind! We will continue working with her and her team.
Paul B.
Verified Buyer
Jarad Brown
Jul 25, 2020
Our experience with Jarad was a very positive one. All expectations were laid out initially and answers given to questions in a prompt manner. Jarad would typically respond via telephone to any enquiries which allowed a more personal interaction and gave him the ability to ensure all questions were answered and that there was nothing left outstanding.
Drew C.
Verified Buyer
Ted Clay
Jul 25, 2020
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Jennifer W.
Verified Buyer
Tom Thuss
Jul 25, 2020
Tom is to the point and I actually like that. Everyone answered quickly.
Miranda L.
Verified Buyer
Kate Callaway
Jul 25, 2020
Kate was a ok surely amazing - she made. The loan process enjoyable. She is quick to answer emails/calls, very thorough, she really omens her process and it shows. We would recommend Kate to friends/family.
Larry B.
Verified Buyer
Brian Carson
Jul 25, 2020
Brian did a great job throughout the loan process. It was a tight window to get closed and Brian got it done.
Michael M.
Verified Buyer
Chad Cantrell
Jul 25, 2020
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Adam R.
Verified Buyer
Sandy Barrett
Jul 25, 2020
Sandy, I can't thank you enough for the time and dedication you put into our loan to make it the best less stressful experience of buying a home. You did an amazing job
Thank you so much
Adam Ryals
Debra H.
Verified Buyer
Pam Radloff
Jul 24, 2020
Out of all the loans that we have done in the pass,Pam was the best. She was very patient and calm thru out the process. I really appreciate her assistance thru out the process.
Luis R.
Verified Buyer
Manny Ortega
Jul 24, 2020
I want to express my gratitude to your company for hiring people like Mr. Manny Ortega, specially going throughout a pandemic. During our buying process, I checked with other lenders and I was surprised on how little knowledge they had with situations like mine. On the contrary, Mr. Ortega knew exactly how to handle information, how to deal with us as home buyers and the relation with our realtor was excellent. Mr. Ortega is a great asset to your company and I appreciate his job very much. Please let him know.
Sincerely,
Ricardo Rivera and Family
Danny C.
Verified Buyer
Pamela Caldwell
Jul 24, 2020
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Nancy H.
Verified Buyer
Bart Swan
Jul 24, 2020
Bart was fantastic! He was quickly responsive to questions and the whole process was very smooth. This was the 4th home we've purchased over the years and the best in terms of service and being aware of the steps in the process. Knowing the steps and our current step was so reassuring and we've never had that in the past. Kudos all around.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loansis a Verified Merchant

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