Certainty Home Loans
4.9 From 1 to 5
6572 Reviews
Overall Ratings
5 Stars
6272
4 Stars
208
3 Stars
46
2 Stars
22
1 Star
24
  • 6572 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Christina S.
Verified Buyer
Josh Barnes
May 14, 2020
Josh was very responsive and so easy to work with. My husband had questions and Josh met them every step of the way. The process was great! Thank you
Ricky L.
Verified Buyer
Paul Bryan
May 14, 2020
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Maria T.
Verified Buyer
Kelley Hunt
May 13, 2020
Very knowledgeable and professional
Carson W.
Verified Buyer
Daniel Schneider
May 13, 2020
DANIEL DID AN OUTSTANDING JOB IN PROCESSING OUR LOAN AS I DESCRIBED IN OUR PROBLEMS AREAS. HE IS EXTREMELY KNOWLEGEABLE COMBINED WITH EXCELLENT PEOPLE SKILLS. HE & AMY MAKE A GREAT TEAM.
Carter L.
Verified Buyer
Chad Cantrell
May 13, 2020
Mr. Cantrell, Emily, Kristin and Mr. Moore were very courteous and provided excellent service and support throughout the loan process and made the entire transaction very positive. Please thank all of them for being excellent tin the services provided, Overall, we applaud them for the friendliness, knowledge of subject matter and their professionalism. For us, this was by far the best prepared and procedural home closing we have encountered. . .
Abiola T.
Verified Buyer
Steve Fahrenthold
May 13, 2020
Steve was great.
James G.
Verified Buyer
Chad Cantrell
May 12, 2020
Chad and his team did a great job keeping me informed throughout the process.
Wendy A.
Verified Buyer
Taylor Moise
May 12, 2020
Thanks for all your help Taylor. It was a pleasure to work with you.
Linda C.
Verified Buyer
Kelley Hunt
May 12, 2020
Kelley was very knowledgeable about the whole mortgage process. Whenever necessary she returned my calls in a timely manner and answered my questions professionally and patiently.
Christian D.
Verified Buyer
Josh Barnes
May 10, 2020
The home loan process was speedy and communication during the process was fantastic!
Joshua T.
Verified Buyer
Carl Hargraves
May 10, 2020
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Lisa D.
Verified Buyer
Thomas Brown
May 10, 2020
It was a pleasure having Tom Brown arrange the financing for our new home. We highly recommend him and will definitely use him again if we have the need.
Melissa G.
Verified Buyer
Bart Swan
May 09, 2020
Everyone was very professional & courteous. We were always kept abreast of the progress & if we had any questions, they were always answered in a timely manner. We are very satisfied with Certainty & highly recommend them! Thank you Bart & to your team of professionals for making our refinance easy!
Anthony W.
Verified Buyer
Pam Radloff
May 08, 2020
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David D.
Verified Buyer
Rhonda Faulk
May 08, 2020
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Tyler M.
Verified Buyer
Ted Clay
May 08, 2020
Ted, Janette, and Devin did a phenomenal job on helping me purchase my first home. I was looking to utilize a specific loan program that helps Firefighters and other First Responders and Ted ensured that I was able to use that loan. The whole Team does an amazing job at being upfront about any costs, documentation needs, or issues. They are quick to communicate and won't hesitate to call, text, or email. They will be my first recommendation to anyone looking to purchase a home! Keep up the amazing work! I would be pleased to use Certainty Home Loans on future home and investment home purchases! - Tyler M.
Felecia C.
Verified Buyer
Pamela Caldwell
May 07, 2020
Very professional, courteous, caring, and easy to understand process of explaining information.
Marissa R.
Verified Buyer
Michael McCollum
May 07, 2020
I met Michael years ago. Of all the lenders I spoke with, he was the one that was the most transparent and down-to-earth. He didn't try to force me to go with him, but he gave me the best and most accurate information so I could understand the process. And he got me the lowest interest rate with the best closing costs. That was a win also.
Koury R.
Verified Buyer
Vanya Griffith-Mayes
May 06, 2020
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Josue Q.
Verified Buyer
Gina Milloway
May 06, 2020
Second loan Gina Milloway has helped us with. Will reach out to her in the future if we are looking to purchase or refinance.

Thanks for everything!
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

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