Certainty Home Loans
4.9 From 1 to 5
7364 Reviews
Overall Ratings
5 Stars
7031
4 Stars
221
3 Stars
57
2 Stars
28
1 Star
27
  • 7364 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Dremaine C.
Verified Buyer
Brian Carson
Oct 11, 2020
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David D.
Verified Buyer
Kyle Crouch
Oct 11, 2020
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Marianne S.
Verified Buyer
Taylor Moise
Oct 11, 2020
Great customer service, responsive in timely fashion, explained process well and reviewed different loan options.
FRANCISCO O.
Verified Buyer
Gale Luge Thurman
Oct 11, 2020
Gale was excellent she gave us guidance and was always available. Thank you!
Tamara N.
Verified Buyer
Vanya Griffith-Mayes
Oct 11, 2020
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Kawan P.
Verified Buyer
Lisa Brereton-Hinds
Oct 10, 2020
Thank you Lisa & Liz, you both were a great help in assisting with my first home purchase. From explaining terminologies, fees, communication, getting the right documents, and reviewing disclosures you all made me feel confident and at ease during this home buying process. Again thank you for all that you have done.
Leroy M.
Verified Buyer
Lori Harris
Oct 10, 2020
I just would like to personally thank Ms.Lori with everything she did for me in the process of refinancing. I just feel like ms.Lori was a blessing from god sent to me for refinancing my home . It was a lengthy process in my situation , but with ms. Lori determination and love for what she does made the process a breeze!! It was never a moment when I stopped by the office that ms. Lori wouldn't have a smile on her face which always put me in a good state of mind!!! My family and I Thankyou very much ms. Lori you are forever in our favor!!!! Ms. Lori will always be highly recommended by me to others looking for a home loan or refinancing!!!!
Leanna K.
Verified Buyer
Julia Hardy
Oct 10, 2020
Julia, Cassie, and Valerie were and absolutely INCREDIBLE team to work with through the lending process. They were not only the most professional, responsive, and organized mortgage team we have ever worked with but they were the most intelligent, kindest, and lovely people every step of the way. If I could give them an award, I would. We were on an insane deadline after switching from a horrible other lender and it was all such an efficient breath of fresh air.
Julia is not just someone I am glad I worked with once but I will trust to work with for my home lending needs for the rest of my life. I can't imagine working with someone else.
Valerie was so responsive and was a fabulous back up for Julia.
Cassie was unbelievably organized and so appreciative every time we submitted documents.
I am an anxious person and I cannot believe the relief and call this team brought to such a momentous personal process. BRAVO TO THE WHOLE CERTAINTY TEAM! And thank you!
Martin J.
Verified Buyer
Ronnie Giberson
Oct 10, 2020
Second time i used Ronnie and was just as helpful obtaining the loan as the first. Will consider using him again if need comes up.
Rene O.
Verified Buyer
Vanya Griffith-Mayes
Oct 10, 2020
Vanya was fantastic!!! Extremely professional and always very helpful. I'm very fortunate to have worked with her!!
Mariana S.
Verified Buyer
Jarad Brown
Oct 10, 2020
I cannot say enough great things about Jarad. Each part of the process went smoothly and the few times I had questions, I was easily able to get answers promptly.
In addition, Jarad was able to help me acclimate to my new community because he has a deep knowledge of the area and countless community connections.
I am entirely impressed with the caliber of certainty home loans and would not hesitate to recommend them to anyone!
Many many thanks,
Mariana
Nathaniel M.
Verified Buyer
Tom Thuss
Oct 10, 2020
Tom Thuss was absolutely fantastic to work with he will receive my highest recommendation to anyone I know needing mortgage needs
Lauren E.
Verified Buyer
Zach Davidson
Oct 10, 2020
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Maryanne S.
Verified Buyer
Rhonda Faulk
Oct 10, 2020
Very helpful.
Juan P.
Verified Buyer
Julia Hardy
Oct 09, 2020
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Eddie M.
Verified Buyer
Lisa Brereton-Hinds
Oct 09, 2020
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Liana M.
Verified Buyer
Ernest Osias
Oct 09, 2020
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Justin B.
Verified Buyer
Jeffrey Stodghill
Oct 09, 2020
Jeff and his team were amazing the entire process. Jeff took the time to explain every detail of the transaction and what to expect next. couldn't see using anyone else.
Forrest R.
Verified Buyer
Sandy Barrett
Oct 09, 2020
I have now worked with Sandy on two different mortgages. I have personally obtained over 15 mortgages for my homes and investment properties over the years. Sandy is very knowledgeable and has always been extremely responsive especially as compared to others I have worked with in the past.
Jeremy O.
Verified Buyer
Jim Juergens
Oct 09, 2020
Jim was outstanding. He was very thorough, patient, and knowledgeable. He explained everything. He actually gave us a choice and a very detailed "cause and effect" of each choice when selecting our rates and terms. He gave us a detailed plan for savings to go with it. We have purchased a few homes. This, by far, has been the best experience. I would do it over again, just to repeat the experience with Jim and his team.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

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