Certainty Home Loans
4.9 From 1 to 5
7462 Reviews
Overall Ratings
5 Stars
7125
4 Stars
224
3 Stars
57
2 Stars
28
1 Star
28
  • 7462 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Jennifer M.
Verified Buyer
Tom Thuss
Nov 08, 2020
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Matthew R.
Verified Buyer
Charlie Waller
Nov 08, 2020
Charlie was GREAT!
Stephen J.
Verified Buyer
Tom Thuss
Nov 07, 2020
Been in a lot of closings over the years and this was, by far, the best. Tom and staff were on top of everything. Everything was painless. We cannot think of a single thing we would change. Thanks!!!!
Audra N.
Verified Buyer
Jarad Brown
Nov 07, 2020
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Roberta W.
Verified Buyer
Rebecca Twine
Nov 07, 2020
It was a Pleasure working with Rebecca Twine. She made me feel at ease with the whole process. She was very respectful of my time, because I worked a lot. I Love working with Rebecca Twine and I will Definitely refer others to her!
Mildred S.
Verified Buyer
John Szoka
Nov 07, 2020
Thank you so much with out you I would not have my home
Alan F.
Verified Buyer
Ted Clay
Nov 07, 2020
We have worked with Ted and Janette with our previous loan and now, our refinance and will continue to use him for any future loans. Their office is very accessible. Thank you!
Jordan M.
Verified Buyer
Michael McCollum
Nov 07, 2020
Michael was awesome throughout the entire process of getting our loan. He was great about answering all of my questions in a timely manner. He made everything easy for us. Certainty Loans is very fortunate to have him on their team.
Richard R.
Verified Buyer
Donald Caldwell
Nov 05, 2020
Don, Jennifer, and Megan were great to work with even though we did have some unusual circumstances throughout the process.
I thank them all for their patience and guidance.
Lewis M.
Verified Buyer
Chad Cantrell
Nov 05, 2020
Chad Cantrell and his Staff were excellent to work with. Very professional and completed the process in a timely manner.
SHANA F.
Verified Buyer
Amy Cain
Nov 05, 2020
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Erica L.
Verified Buyer
Pamela Caldwell
Nov 05, 2020
Pam her team are top notch. Pam took the time with us so that she could understand our financial goals with homeownership. Pam took the time to find the best product for us. They are very responsive to all of my questions. I especially liked only having to provide documents once. The email communication was professional and timely. This is the second time we have worked with Pam and her team and would not hesitate to work with them again.
Jonathon P.
Verified Buyer
Rick Gardner
Nov 05, 2020
I have worked with Rick on many loans and I would never consider another officer. Rick would quickly get back with me on any questions I had or needed to be answered. Rick kept me informed thru out the process all the way until the day of the closing.
David E.
Verified Buyer
Daniel Schneider
Nov 05, 2020
.
Ralph F.
Verified Buyer
Pamela Caldwell
Nov 05, 2020
.
Jadrian R.
Verified Buyer
Julie Black
Nov 04, 2020
Julie and her team rock! I hadn't really considered refinancing, but after Julie emailed and told me it could possibly save me a sizeable amount I decided to just see what options were available. I could not be more happy with the simple email being sent that got me considering a refinance! Thanks for making my life a little more better!
Kasey V.
Verified Buyer
Brady Drummond-Ryan
Nov 04, 2020
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Keith S.
Verified Buyer
Thomas Brown
Nov 04, 2020
Everything went perfectly smooth. Great communication. No complaints at all.
Laddie M.
Verified Buyer
Chad Cantrell
Nov 04, 2020
Chad is absolutely the BEST !!!
Andrew N.
Verified Buyer
Daniel Schneider
Nov 04, 2020
Daniel was excellent throughout the entire process from start to finish. He did an excellent job making me feel comfortable while also explaining everything thoroughly. Very knowledgeable on every aspect of the loan process. Highly recommended!!
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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Certainty Home Loans is a Verified Merchant

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