Certainty Home Loans
4.9 From 1 to 5
9694 Reviews
Overall Ratings
5 Stars
9276
4 Stars
275
3 Stars
75
2 Stars
36
1 Star
32
  • 9694 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Matthew L.
Verified Buyer
Jarad Brown
May 16, 2022
Both Jarad and Jenifer did an excellent job on our loan. I had an issue with my green card documentation but they both went above and beyond to ensure my loan was still processed on time. It was awesome working with the certainty team, thank you!
Eileen H.
Verified Buyer
Michelle Noble
May 16, 2022
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Alejandro J.
Verified Buyer
Alleson Edwards
May 16, 2022
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Nancy R.
Verified Buyer
Ted Clay
May 16, 2022
I had a great experience with Certainty Hole Loans; as a first buyer, I didn't have an idea about the procedure or requirements. However, the first time I spoke with Mr. Ted Clay, He explained the procedure in detail. He was very patient with me and answered my phone calls every time I had a question. Also, he has a very professional team always helping and has excellent communication channels. I am very happy and I have recommended it to my friends, co-workers, and family. I want to say thank you Ted, Janette, and Andy for all of your help and support from the beginning to the closing date.
Diane T.
Verified Buyer
Michael McCollum
May 16, 2022
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Minh N.
Verified Buyer
Michael Turk
May 16, 2022
It took us over a year to finally found the right house AND closed on it. Mike Turk was very patient with us as we kept having to update our pre-approval letter and rates so many times. THANK YOU Mike for not giving up on us!!

Our loan process with Mike Turk from start to finish went smoothly without any issues AND we were able to close EARLY. Mike Turk and his team communicated with us every step of the way. They were prompt and efficient. Again, thank you Mike and everyone involved with our loan process. We will definitely use you again in the future and will gladly refer you to our family and friends.
Kevin C.
Verified Buyer
Ryan Ribeiro
May 16, 2022
Ryan was absolutely outstanding. He was available when we needed him and worked with us to get our financial needs where we needed them to be.
Kayla-Marie S.
Verified Buyer
Tom Sarpolus
May 16, 2022
Tom and his team did an amazing job with my loan process. They were on their A game the entire time and helped me reach my loan goal! They are truly amazing to work with, and made my whole process a breeze! No question was a bad one. Really appreciated the hands on I received! Will definitely be using them in the future! Thanks so much!!
Jose B.
Verified Buyer
Michelle Noble
May 15, 2022
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Melvin M.
Verified Buyer
Daniel Schneider
May 15, 2022
Daniel was great for us. He explained things very well and was always available to answer any questions. His introduction to locking in an interest rate was perfect and ultimately saved us hundreds of dollars per month in mortgage payments. We would work with Daniel again in a heartbeat.
Fermin F.
Verified Buyer
Chad Cantrell
May 15, 2022
The Certainty team truly takes care of the customers. My home buying process was easy and stress free. There friendly attitude, professionalism, and attention to detail was truly appreciated. Highly recommend Certainty Home Loan to friends and family.
Jordan L.
Verified Buyer
Ryan Ribeiro
May 14, 2022
Ryan was the most responsive lender I have ever worked with. He is personable, professional and manages expectations throughout the Home-buying process. I would recommend him for both first time home buyers and experienced real estate investors.
Douglas R.
Verified Buyer
Pamela Caldwell
May 14, 2022
Pamela Caldwell always had the lines of communication open, was very responsive and a pleasure to work with during a stressful time.
Jennifer W.
Verified Buyer
Debbie Cash
May 14, 2022
Debbie was so helpful & pleasant to work with. I've called her about question even after closing & she has helped me. I highly recommend her. I would absolutely work with her again.
Yuliya G.
Verified Buyer
Rhonda Faulk
May 12, 2022
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Ryan S.
Verified Buyer
Tyler Hickernell
May 12, 2022
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David T.
Verified Buyer
Chad Cantrell
May 12, 2022
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Jonathan S.
Verified Buyer
Julia Hardy
May 12, 2022
I just wanted to say thank you to Julia Hardy and the Certainty Home Loans team once again for their hard work and dedication. I feel my family is taken care of beyond measure. Outstanding professionals and kind customer service all around.
Terri G.
Verified Buyer
Dena Glassco
May 11, 2022
Dena Glassco was professional, pleasant, warm, and thorough through out the whole process.
Kenneth L.
Verified Buyer
Ryan Ribeiro
May 11, 2022
I appreciated Ryan's efforts to get me the lowest possible interest rate and his persistence in securing a VA loan which allowed me to put no money down. That was an unexpected surprise which provided me with the option to use the proceeds from the sale of my previous house to better advantage.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant
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