Madison K.
Verified Buyer
Joy Douglas
Jul 03, 2021
The entire process of buying/selling and financing a house is so stressful, but Joy went above and beyond to help us every step of the way. Any questions we had, she answered almost immediately and when we had a moment of worry after seeing our payment amount, she even offered advice and reassured us that we would be fine. I will never use another lender again. Joy is the BEST!
Dianna H.
Verified Buyer
Tom Thuss
Jul 01, 2021
Tom is wonderful to work with; he proved time and time again that he will do the work to help reach closing regardless of any obstacles that come into play! Our specific situation was strange as we had a very strict deadline to meet to close on our house, but Tom did everything to make it happen. He is almost always available to answer questions and responds back very quickly. I have used different means of communication to reach out to Tom and he has always worked with the flow and made it all work. Thank you Tom for working as hard as you did to get us into our first home! We are forever grateful and will definitely recommend you to others needing to find a broker!
Jacklyn H.
Verified Buyer
Christine Valdes
Jul 01, 2021
Christine was fabulous in every respect. She carefully explained every part of the process. At one point, she said she thought we should pull my refi application because the interest rate increased to the point where it was not a good idea for me to refinance. I agreed...she's the expert. She promised to keep an eye on the rate and as soon as it reached the desired level, she pulled the trigger. All the paperwork had been submitted in advance and was ready to go. I would absolutely recommend Christine to anyone who wants to refinance their home.
Shannon T.
Verified Buyer
Dathan B.
Verified Buyer
Jordan Points
Jul 01, 2021
Jordan was amazing! When we started out we weren't sure if we wanted to refinance our existing home, or sell to purchase another. Jordan walked us through our options and explained what each entailed. He was very patient and helpful throughout the entire process! Thanks to his help we were able to purchase our new home!
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant
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