Certainty Home Loans
4.9 From 1 to 5
8973 Reviews
Overall Ratings
5 Stars
8569
4 Stars
260
3 Stars
73
2 Stars
38
1 Star
33
  • 8973 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Kristy H.
Verified Buyer
Bianca S Barnes
Sep 16, 2021
This was our third time working with Bianca and I can't say enough good things about her. She worked tirelessly to close our jumbo loan on a shortened timeline and was incredibly responsive always calling and texting with updates. With important emails, she'd follow up with a phone call to make sure we kept things moving which I very much appreciated. We had an issue with the closing amount right up to the day of close and she was incredibly helpful in walking us through what she thought was the issue, working with the closing attorney to resolve and keeping us updated. Will definitely work with Bianca again!
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Jordan H.
Verified Buyer
Jeffrey Stodghill
Sep 16, 2021
.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Caden C.
Verified Buyer
Jarad Brown
Sep 16, 2021
As first time home buyers, we were pretty intimidated going into all the paperwork and requirements on purchasing your first home. Jarad Brown did an excellent job with helping us in every aspect of our home purchase, including making us a lot more comfortable and understanding of it all. Jarad helped us receive the best mortgage rates possible for our family, including lowering our closing costs rates and helping us purchase our home at a very affordable rate. Jarad also helped answer many questions that we did not understand fully from our realtor, and overall he was the most help in finding our family's first home. 15/10 recommend his lender services!
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Angela W.
Verified Buyer
Gina Lehrmann
Sep 16, 2021
Gina was a pleasure to work with. Very patient and understanding. She was very easy to reach day/night.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Arlene R.
Verified Buyer
Amy Robarge
Sep 16, 2021
Thank you Amy for assisting me and providing me from beginning to end in regards to obtaining and competing my loan application. Job well done it was a pleasure.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Ernesto R.
Verified Buyer
Christine Valdes
Sep 16, 2021
Christine is amazing at her job, not only professionally but personally. She helped me through all my anxiety and melt downs. She worked very hard and quickly to get us closed on time. I honestly could not say enough good things about Christine. She would call me anytime of day that I needed her. I loved how she was very honest with us from the beginning about everything and how she could talk me through all my questions.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Alfredo M.
Verified Buyer
Jordan Points
Sep 16, 2021
Excellent service, Mr. Points was on top of everything even small details.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Brandon B.
Verified Buyer
Jordan Czajkoski
Sep 16, 2021
Jordan was an amazing person to work with. From the beginning she went the extra mile to ensure I got what I was looking for. There were additional challenges that arose due to attempts by me to reduce my down payment. While that didn't turn out as I had hoped, Jordan was willing to work hard to try and get me what I was looking for. We closed a day late, but again, that was due to my insistence on trying for a lower down payment, which she put in a lot of extra work to try and get. I would recommend Jordan to anyone looking for a home loan.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Brian V.
Verified Buyer
Anders Comer
Sep 16, 2021
This was my 2nd time using Anders and Certainty. This team is absolutely amazing to work with.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Christie P.
Verified Buyer
Robin Freeman
Sep 16, 2021
Robin and Jenny were fantastic from start to finish. They always had a positive attitude and were very quick on responding if I had any questions. I would definitely recommend Robin to anyone and will definitely use her in the future.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
William M.
Verified Buyer
Bart Swan
Sep 16, 2021
The Certainty team got me the best rate available, kept me informed, made the process smooth and easy.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Morgan A.
Verified Buyer
Daniel Schneider
Sep 16, 2021
Daniel was great during the process of purchasing our home. Due to covid and other unforeseen items with the builder, the process was delayed about 6 months from the original expected closing date, and Daniel was with us every step of the way to ensure we got the best interest rate possible.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Edgardo O.
Verified Buyer
Jeffrey Stodghill
Sep 16, 2021
Fast, Friendly and Accurate.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Sheryl C.
Verified Buyer
Randy Lipp
Sep 16, 2021
Randy is my go to for all things Mortgage! I TRUST him and know that he's always looking out for my best interest. He cares, he's responsive, and he extremely knowledgeable in his field. I always have peace of mind when working with Randy. I have closed many loans with him and I wouldn't think of using anyone else.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Marion C.
Verified Buyer
Carl Hargraves
Sep 16, 2021
.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Lynn L.
Verified Buyer
Sally Cash
Sep 16, 2021
She's the best. I'm very satisfied and would highly recommend her.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Andrew H.
Verified Buyer
Brittany Purcell
Sep 16, 2021
I do not know where to start on how pleased we were with the service provided from Certainty Homes Loans. We were first time home buyers and Brittany Purcell went above and beyond to insure everything went as smooth as possible and closing on time. She was always just a phone call/text away regardless of the time. She is very knowledgeable and make sure her clients are as well. She told us everything we will need, when we would need and why we needed it. When things became challenging she was really good with diffusion the situation by explaining the process and why it was happening. I know she had our best interest at heart it showed through her work ethics. She was patient, kind, easy-going, prompt and very responsive. I could go on and on about Brittany Purcell but Ill end it by saying If its your first time buying property save your self and use Certainty Home Loans, If your trying to close within 2-3 weeks use Certainty Home Loans, If you want and over all great experience use Certainty Home Loans!!!!!
P.S
Tiffany is awesome as well very knowledgeable and responsive!!!

Sincerely,
Mr.& Mrs. Head
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Kevin M.
Verified Buyer
Rhonda Faulk
Sep 16, 2021
Thank you to Rhonda and her team. Wonderful customer service and EXTREMELY knowledgeable and I felt like I was taken care of very well. I will definitely use her again. Thanks for making my dream happen!
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
DIANA G.
Verified Buyer
Danielle Wendeburg
Sep 16, 2021
Danielle and her team work hard to get my loan process and closing running on time. Very happy with them.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
Anita P.
Verified Buyer
Daniel Schneider
Sep 16, 2021
Daniel was very helpful answer all questions I had. Would recommended him.
Certainty Home Loans Logo
Response from Certainty Home Loans
Jan 01, 1970
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

Top Rated Products

TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.

The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted