Certainty Home Loans
4.9 From 1 to 5
8128 Reviews
Overall Ratings
5 Stars
7761
4 Stars
235
3 Stars
67
2 Stars
34
1 Star
31
  • 8128 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Curtis M.
Verified Buyer
Vanya Griffith-Mayes
May 02, 2021
Vanya and Certainty have had our business and will keep due to their professional care and attention to detail.
Juanita S.
Verified Buyer
Donald Caldwell
May 02, 2021
Donald was very prompt in getting back with me if I had any questions, none was too big or small. He walked me through everything so I would ha s a better understanding of things and the process. Thank you Donald.
Shajuana P.
Verified Buyer
Brian Carson
May 01, 2021
Mr. Carson was great to work with. He closed my first mortgage and I knew it was best to refinance my home with him. I would definitely refer my family and friends to him. Thank you Certainty Homes for helping me.
Michael C.
Verified Buyer
Pam Radloff
May 01, 2021
Pam was by far the best loan officer I've ever had the pleasure of working. She was a true God Sent
Steven O.
Verified Buyer
Michelle Noble
May 01, 2021
Kate and Michelle were great to work with on our original loan and the refinance. Thrilled with the service we got !
Stacey H.
Verified Buyer
Rick Gardner
May 01, 2021
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Heawatha S.
Verified Buyer
Amy Robarge
May 01, 2021
She struck with me through 2 different realtors and more than several different home offers. She even texted me periodically to hello and to see how things were going during my search. Amy made me feel like a valued clinic
SHANTELLE S.
Verified Buyer
Ricki Whittle
May 01, 2021
Ricki Whittle was extremely helpful throughout the entire home buying process, especially for first time home buyers. She was always available to answer any questions during the entire process. I would definitely recommend her to anyone interested in purchasing a home.
Christopher B.
Verified Buyer
Joy Douglas
May 01, 2021
Joy was very responsive to all of our questions she even texted from a wedding she was at on the weekend to answer a question, always responsive and prompt
Heather I.
Verified Buyer
Sandy Barrett
Apr 29, 2021
Sandy was wonderful. I felt comfortable calling, texting, or emailing when I had questions, and she was great about guiding us through the process as first time home buyers. She was very responsive, and I was confident that she wanted the best for us. We had a very long and frustrating search, and I felt like she was on our side.
Gustave H.
Verified Buyer
Matthew Lipp
Apr 29, 2021
Matt was great from beginning to end. He was responsive to text, emails and any random questions we had during the process. He made buying our first home easy.
Jose M.
Verified Buyer
Thomas Brown
Apr 29, 2021
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Brent B.
Verified Buyer
Ted Clay
Apr 28, 2021
Ted Clay and his team went above and beyond what I expected. They were thorough and very informative.
Tiffany W.
Verified Buyer
Rebecca Twine
Apr 28, 2021
Thank you so much Rebecca for your service you did great!!
Kennard F.
Verified Buyer
Lisa Stephenson
Apr 28, 2021
We would work with Lisa again anytime . She was very knowledgeable and responded quickly to any questions that we asked . Always kept us updated on everything . She made this process so easy. Love her .
Rhonda S.
Verified Buyer
Blakely Seay
Apr 27, 2021
Blakely was awesome during the loan process! I was a first time homeowner and she was very attentive and patient with my questions!
Ryan Y.
Verified Buyer
Josh Barnes
Apr 25, 2021
Josh Barnes and the Certainty Home Loans team got an A+ from my wife and me. They were so kinda and considerate when we did know the answer to a question they asked and when we did have questions their responses were always spot on. This was the smoothest closing process I've ever been through, and I will choose Josh Barnes and his team in the future!
Steven R.
Verified Buyer
Rhonda Faulk
Apr 25, 2021
To say Rhonda Faulk was extremely knowledgeable and helpful would be an understatement. She went above and beyond to make sure I knew the costs and breakdowns of the entire process. I'm a first time home buyer and had no idea what questions I needed to ask or any idea on what I needed to know. Rhonda knew exactly what I needed to know and was so helpful along the way. I watched my parents go through this process years ago and I was expecting it to be quite difficult and lengthy. I am so thankful my experience was not so. Rhonda and her team were great and I hope that there are more like them! Thanks again!
Michael P.
Verified Buyer
Tom Thuss
Apr 25, 2021
The loan process was very smooth. Informed of next steps timely and closed on time. Easy process. Thank you!
Joshua T.
Verified Buyer
Tom Thuss
Apr 25, 2021
Tom was always quick to respond and very helpful with any assistance we needed. Tom always was glad to help at all points of our loan process. I appreciate and highly recommend Tom!
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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Certainty Home Loans is a Verified Merchant

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