Certainty Home Loans
4.9 From 1 to 5
8973 Reviews
Overall Ratings
5 Stars
8569
4 Stars
260
3 Stars
73
2 Stars
38
1 Star
33
  • 8973 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Rosa B.
Verified Buyer
Lisa Wren
Sep 17, 2021
Great customer friendly service. Very easy to communicate and would recommend to friends and family when buying a home.
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Response from Certainty Home Loans
Jan 01, 1970
Janelena S.
Verified Buyer
Josh Barnes
Sep 17, 2021
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Response from Certainty Home Loans
Jan 01, 1970
Glen K.
Verified Buyer
Debra Strothman
Sep 17, 2021
This was the 2nd time we have used Deb Strothman at Certainty Home Loans for home financing. Not only is Deb friendly and very kind, she is knowledgeable of the whole process. She makes the process easy and less stressful for the clients (us). We would recommend and/or refer Deb Strothman and Certainty Home Loans to anyone needing these services.
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Response from Certainty Home Loans
Jan 01, 1970
Joseph S.
Verified Buyer
Aaron Chick
Sep 17, 2021
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Response from Certainty Home Loans
Jan 01, 1970
Brittany L.
Verified Buyer
Allyson Cain
Sep 17, 2021
Allyson was fantastic, I had a great experience working with her. She answered all my questions and did everything she could to make sure the process went smoothly I would definitely recommend her to any of my friends
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Response from Certainty Home Loans
Jan 01, 1970
Joseph O.
Verified Buyer
Debbie Cash
Sep 17, 2021
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Response from Certainty Home Loans
Jan 01, 1970
Shannon D.
Verified Buyer
Josh Barnes
Sep 17, 2021
Very knowledgeable, professional, responsive and friendly
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Response from Certainty Home Loans
Jan 01, 1970
LARRY G.
Verified Buyer
Allyson Cain
Sep 17, 2021
Was very happy with Alyson. She was very helpful and great to work with.
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Response from Certainty Home Loans
Jan 01, 1970
Nathalie R.
Verified Buyer
Amy Robarge
Sep 17, 2021
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Response from Certainty Home Loans
Jan 01, 1970
April N.
Verified Buyer
Danielle Wendeburg
Sep 16, 2021
Danielle was super sweet and she worked efficiently during this process.
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Response from Certainty Home Loans
Jan 01, 1970
Robert P.
Verified Buyer
Robin Freeman
Sep 16, 2021
Jenny and Robin were awesome to work with getting my loan refinanced. I really thought that this would be the worlds first Refi to come off without a hitch, but then "I" opened a Credit card account with WayFair the night before closing and that turned a truly delightful experience into one filled with anxiety and frustration, all of which was my fault. I would use these folks again and I would recommend them to anyone I know up to and including my mother. They have a very streamline, no nonsense way of doing things that was better than any other refi I have ever been through and I have been through quite a few in my lifetime. The refi costs were very low also and I just couldn't be happier with Certainty Home Loans.
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Response from Certainty Home Loans
Jan 01, 1970
Larry B.
Verified Buyer
Aaron Chick
Sep 16, 2021
Aaron Chick & Lauren Michele did a fantastic job
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Response from Certainty Home Loans
Jan 01, 1970
Chad S.
Verified Buyer
Ted Clay
Sep 16, 2021
Ted Clay is exceptional! He responds quickly, knows his products, and always takes care of the details to make it as smooth as possible! I highly recommend Ted!
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Response from Certainty Home Loans
Jan 01, 1970
Kevin N.
Verified Buyer
Joe Garner
Sep 16, 2021
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Response from Certainty Home Loans
Jan 01, 1970
Michelle A.
Verified Buyer
Ricki Whittle
Sep 16, 2021
Ricki was very responsive and patient will all the questions I had as a first-time homebuyer. Ricki was able to help me understand my budget better than any other lender I reached out to. I wholeheartedly recommend her services.
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Response from Certainty Home Loans
Jan 01, 1970
Douglas R.
Verified Buyer
Chad Cantrell
Sep 16, 2021
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Response from Certainty Home Loans
Jan 01, 1970
Tony E.
Verified Buyer
Trey Wolff
Sep 16, 2021
Trey Wolff is responsive, attentive, and goes the extra mile! I can't say enough about how good he is!!
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Response from Certainty Home Loans
Jan 01, 1970
Kathy C.
Verified Buyer
Brian Carson
Sep 16, 2021
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Response from Certainty Home Loans
Jan 01, 1970
LaTanya S.
Verified Buyer
Danielle Wendeburg
Sep 16, 2021
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Response from Certainty Home Loans
Jan 01, 1970
Devin P.
Verified Buyer
Lori Harris
Sep 16, 2021
Lori was very thorough with my process. Although we had a short window she made it very seamless with a quick turn around
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Response from Certainty Home Loans
Jan 01, 1970
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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