Certainty Home Loans
4.9 From 1 to 5
6975 Reviews
Overall Ratings
5 Stars
6659
4 Stars
213
3 Stars
52
2 Stars
25
1 Star
26
  • 6975 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Sheng Y.
Verified Buyer
Tom Thuss
Jul 31, 2020
Tom was great, explained options and led me In the right direction To get approved for mortgage Loan. Excellent experience from a first time home buyer. Will use him in the future!
David K.
Verified Buyer
Vanya Griffith-Mayes
Jul 31, 2020
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Joshua B.
Verified Buyer
Jarad Brown
Jul 31, 2020
Jarad made refinancing my home a breeze. He did all the work on the front end in case we had any stumbles before closing. I would highly recommend them to anyone!
Thomas D.
Verified Buyer
Brian Carson
Jul 31, 2020
Brian was knowledgeable, professional, great to work with on this purchase.
Antonio J.
Verified Buyer
Lisa Wren
Jul 31, 2020
I had a very pleasant and smooth loan processing experience with Lisa.

She worked with me to get the best interest rate at the appropriate time.
Thomas P.
Verified Buyer
Sandy Barrett
Jul 31, 2020
Sandy Barrett could not have been more helpful and professional. We will forever be grateful for her help in us getting into our home. I have already given her name to other people who are looking to buy a home.
Jeanette B.
Verified Buyer
Amy Robarge
Jul 31, 2020
She is a trooper and a very down to earth person who deals straight-up
Karen H.
Verified Buyer
Jim Juergens
Jul 31, 2020
I always felt I was in the best hands. Jim Juergens never hesitated explaining what I didn't understand, and he did it very succinctly and well. I would recommend Certainty Home Loans in a heartbeat!
Laurence S.
Verified Buyer
Taylor Moise
Jul 31, 2020
Taylor was very personable and friendly. He answered every question I had very patiently.
Bhanu K.
Verified Buyer
Pamela Caldwell
Jul 30, 2020
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Christopher W.
Verified Buyer
Tom Thuss
Jul 30, 2020
So simple and easy! Tom and his team took care of everything! They are the best!
Joshua P.
Verified Buyer
Tom Thuss
Jul 30, 2020
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Glen K.
Verified Buyer
Debra Strothman
Jul 30, 2020
Debra, thank you so very much for the easy and painless process of refinancing our home. You could not have explained anything any better than you did the first time I talked with you, you were so thorough and put us at ease. Working with you was enjoyable and you staying in contact with us during the entire process Is very much appreciated. Thanks again Debra. We will certainly call you again for future lending needs.
Sincerely, The Kirkhams
Kenneth D.
Verified Buyer
Chad Cantrell
Jul 30, 2020
We are 100% pleased with Chad, everyone at his office and Certainty Home Loans.
Thank you for such an exciting experience. I felt like Chad was just as thrilled for my wife and I as we were when our loan was approved and our offer on the home was accepted.
EDWARD C.
Verified Buyer
Amy Cain
Jul 30, 2020
Amy was amazing. She made every step of the process easy, she explained things very well as we moved through the process and she clearly explained what to expect next. You could not get anyone better to handle the task.
Glenn K.
Verified Buyer
Jim Juergens
Jul 29, 2020
Jim and his team were outstanding. Extremely efficient and responsive in the process.
Gina M.
Verified Buyer
Jan Hill
Jul 29, 2020
Jan Hill is an amazing asset to Certainty Home Loans, she is super knowledgeable and so very helpful with the process and any questions you may have.
Katelynn K.
Verified Buyer
Julia Hardy
Jul 29, 2020
Julia and her team are the best! I would and have recommended them to others and will continue too.
Bessie A.
Verified Buyer
Gina Milloway
Jul 29, 2020
My loan officer Gina was a pleasure to work with. Very nice and informative and quickly responded to my texts and emails.
Tane B.
Verified Buyer
Carl Hargraves
Jul 29, 2020
Mr. Hargraves was extremely professional and responsive. He is an absolute asset to Certainty. He made my home loan experience very pleasant.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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Certainty Home Loansis a Verified Merchant

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