Certainty Home Loans
4.9 From 1 to 5
6169 Reviews
Overall Ratings
5 Stars
5872
4 Stars
205
3 Stars
46
2 Stars
22
1 Star
24
  • 6169 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Cindy C.
Verified Buyer
Jordan Czajkoski
Jan 03, 2020
Jordan was extremely professional, knowledgeable, and made this process so easy and stress free. She was very quick to respond to emails, phone calls and text messages. She was always pleasant, friendly and put my mind at ease many times. She treated me as if I was her only client. I will definitely recommend Jordan to my friends and family.
William G.
Verified Buyer
Ted Clay
Jan 03, 2020
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Raeeda H.
Verified Buyer
Julia Hardy
Jan 03, 2020
Yes, Julia was amazing! She made the process painless for me. I felt cared for and informed. Everything went exactly as she said it would. She went way above and beyond. She has an equally amazing team who helped me get through the process.
Olga H.
Verified Buyer
Taylor Moise
Jan 03, 2020
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Kenneth D.
Verified Buyer
Charlie Waller
Jan 02, 2020
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Sara T.
Verified Buyer
Lori Harris
Dec 31, 2019
Lori was fabulous in this process! I worked with her before when I bought my first house and just had to come back to her again when it came time for my husband and I to buy a house together. She went above and beyond to answer any and all questions we had during the loan process. She has truly been a blessing to us! We are forever grateful to her loyalty and kindness!
Joyce B.
Verified Buyer
Joe Garner
Dec 31, 2019
Joe Garner was very responsive and knowledgeable about different scenarios we could have taken. Our best interests were his highest priority & our goal was his goal.
Martin F.
Verified Buyer
Josh Barnes
Dec 30, 2019
I very much enjoyed working with Josh Barnes. He was there for me.
Michael P.
Verified Buyer
Joy Douglas
Dec 30, 2019
Joy and staff were great!
Jake F.
Verified Buyer
Rhonda Faulk
Dec 29, 2019
Rhonda was absolutely wonderful. She was always there answer any questions. She truly cares about the client. Kept us very informed leading up to closing. Got us a great rate because she was on top of the market changes and thanks to her we got the best outcome. We could not possibly be any happier. Easiest home purchase in my life. I highly recommend Rhonda Faulk to anyone and especially to veterans.
Douglas S.
Verified Buyer
Sandy Barrett
Dec 29, 2019
Sandy was always very professional through all the different ways we communicated, ie; text, calls, email, written correspondence.
She was also prompt with responses, fully explaining everything requested.
Having closed approximately 20 loans in my lifetime, this one rates in the top two.
Yesenia A.
Verified Buyer
Catherine King
Dec 27, 2019
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Albert S.
Verified Buyer
Vanya Griffith-Mayes
Dec 27, 2019
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Michael C.
Verified Buyer
Viktor Sasser
Dec 27, 2019
Viktor Sasser was extremely knowledgeable and professional, easy to work with, he made what is sometimes a stressful situation, so very simple, Thank you Viktor!
Bridget M.
Verified Buyer
Keria Nelson
Dec 26, 2019
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Edith B.
Verified Buyer
Pamela Caldwell
Dec 26, 2019
Thanks for your accessibility and expertise. You kept us on track and provided all needed information timely.
Gene H.
Verified Buyer
Kyle Crouch
Dec 25, 2019
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Steven S.
Verified Buyer
Tom Thuss
Dec 24, 2019
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Laura E.
Verified Buyer
Chad Cantrell
Dec 24, 2019
Chad was great. Answered all of my questions very timely and with thorough explanations. The loan closed quicker than anyone anticipated (including both realtors). His team was working around the clock, would even follow up with me on things after hours. Would recommend this team to anyone looking to purchase a home. I kept waiting for something really stressful to occur, and it never did because Certainty anticipated most everything and was so organized, thoughtful, and efficient.
Joseph R.
Verified Buyer
Bart Swan
Dec 23, 2019
Bart Swan exceeded our expectations from day one. It was truly a pleasant process the entire time.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

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