Certainty Home Loans
4.9 From 1 to 5
7462 Reviews
Overall Ratings
5 Stars
7125
4 Stars
224
3 Stars
57
2 Stars
28
1 Star
28
  • 7462 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
James R.
Verified Buyer
Cathy Haney
Nov 16, 2020
Cathy is excellent!! Could not have asked for any better person to assist me with this process.
Michael R.
Verified Buyer
Anders Comer
Nov 16, 2020
Anders is very knowledgeable and was always available for questions regardless of time or day. I would definitely recommend him to others.
Patrick G.
Verified Buyer
Jarad Brown
Nov 15, 2020
I've had Jarad as the loan officer for 3 loans in the last 5 years. He has come through every time and exceeded my expectations.
James A.
Verified Buyer
Jarad Brown
Nov 15, 2020
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Michael M.
Verified Buyer
Trey Wolff
Nov 15, 2020
I have personally been in the business over 30 years and I have to say Trey is one of the best Loan Officers I have ever dealt with!
Charles P.
Verified Buyer
Pamela Caldwell
Nov 14, 2020
Most personable, accurate and informative person I've encountered in our first home purchase. She was excellent in all ways.
Rebecca M.
Verified Buyer
Vanya Griffith-Mayes
Nov 14, 2020
Thank you and your staff...fabulous people
William C.
Verified Buyer
Rhonda Faulk
Nov 13, 2020
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Elizabeth H.
Verified Buyer
Pamela Caldwell
Nov 13, 2020
I felt very supported! As a single women they treated me fairly and answered all of my questions! Easy to contact and liked that they used email and text messaging!
Angela M.
Verified Buyer
Julie Black
Nov 13, 2020
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Eric C.
Verified Buyer
Pamela Caldwell
Nov 13, 2020
First, I want to say Thank you to all involved in my mortgage approval process.
When I first spoke to Pamela Caldwell on the phone she gave me great advise and was easy to talk to while giving clear directions.Once the loan application process was completed she kept in contact while I was searching for my new home.
Once I found it she made everything a else very simple and answered every question promptly.
I seriously can not praise her enough for her professionalism and the overall satisfaction I have experienced working with her!
THANK YOU PAM & CERTAINTY HOME LOANS! I can't wait for the next property to come along! I will certainly be calling again!
Catharine H.
Verified Buyer
Don Clayton
Nov 13, 2020
The whole refinance was very smooth and easy thanks to Don Clayton
Calvin P.
Verified Buyer
Kate Callaway
Nov 11, 2020
Representatives of Certainty Home Loans were always very professional but accessible. Never had any unanswered questions. Timeliness was also on points. Enjoyed the relationship we developed. I will certainly refer anyone interested in home loans and refinancing to Certainty Home Loans. Thank you.
Paula W.
Verified Buyer
Tom Thuss
Nov 11, 2020
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Angelo D.
Verified Buyer
Daniel Schneider
Nov 10, 2020
Daniel always made me feel comfortable when answering our questions. He was always available and patient when we needed to talk, and he was very clear with all of his explanations. His knowledge and experience are evident, and I really trust him. We're thrilled that we had an opportunity for Daniel and Briana and all of his staff to help us with our refinance. There were a lot of very eager mortgage companies that pitched us, (some still are) but we confidently chose Certainty Home Loans because of the high recommendation our realtor gave Daniel, and the trust I gained in him after we talked on the phone. He was always very professional and made me feel comfortable. We are very appreciative of everything Daniel did for us, and we're extremely grateful that we chose your company for our refinance. The entire process was an exceptional experience and exceeded our expectations. We've purchased several homes and land in the past, and our experience with Certainty Home Loans is a stand alone ...top notch professional experience unlike any other company we're ever worked with. Surely, Daniel deserves commendations from his peers!
Leslie Z.
Verified Buyer
Lisa Wren
Nov 08, 2020
I would like to thank Lisa Wren and her team for their assistance in making our dream come true. Being a first time buyer, we were unsure of what to expect, but Certainty made sure of it being nice and easy. THANK YOU ALL!!!
Tracey F.
Verified Buyer
Donald Caldwell
Nov 08, 2020
Donald Caldwell made our buying process seamless! He was attentive and kept us up to date on the process of our loan! I have and will continue to recommend him to friends and family!
Connie M.
Verified Buyer
Tom Thuss
Nov 08, 2020
Tom Thuss and his assistant Nicole were AMAZING. Tom responded to my phone calls and emails on weekends and after hours. Every need we had, they were there!
Michael T.
Verified Buyer
Randy Lipp
Nov 08, 2020
This was our second financing experience with Randy Lipp. In fact, we refinanced this time directly based on an email from him describing the current lower interest rates. Overall, the experience with Randy and his office has been excellent.
Patricia G.
Verified Buyer
Joe Garner
Nov 08, 2020
Joe took care of my every need during the entire process.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

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