Certainty Home Loans
4.9 From 1 to 5
9198 Reviews
Overall Ratings
5 Stars
8790
4 Stars
265
3 Stars
74
2 Stars
36
1 Star
33
  • 9198 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Peggy T.
Verified Buyer
Sandy Barrett
Nov 23, 2021
Sandy Barrett was the best.
So kind, caring & very knowledgeable, she made my loan process very easy & always kept me informed .
I was so happy I was referred to Sandy
I will most definitely refer family & friends to Certainly mortgage & Sandy Barrett.
Thank you to all who made my loan process happen
Pedro M.
Verified Buyer
Rhonda Faulk
Nov 23, 2021
It was amazing and very easy to work with Ms. Faulk and her team. Very knowledgeable and professional.
Jake E.
Verified Buyer
Bart Swan
Nov 22, 2021
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Debra B.
Verified Buyer
Rhonda Faulk
Nov 22, 2021
Rhonda made the process very easy and was very professional.
Cristina B.
Verified Buyer
Manny Ortega
Nov 21, 2021
Manny did an excellent job assisting us step by step regarding what we needed to do to complete r online paperwork so that we were able to close on our home as quickly as possible. Thank you Manny!
Great Job!
Odrano F.
Verified Buyer
Jordan Czajkoski
Nov 21, 2021
Jordan was such a blessing to the process. She walked us through each step and took the time to answer each question we had.
Louis H.
Verified Buyer
Rona Lewis
Nov 21, 2021
I would like to thank Rona and Karin for their effective communication and promptness. They were a pleasure to work with and have been in the past as well.
Melissa W.
Verified Buyer
Danielle Wendeburg
Nov 20, 2021
Danielle is amazing. She's very professional and communicates clearly and promptly with clients, realtors and everyone involved. So grateful for her and appreciative that she made this process go so smoothly.
Ivan M.
Verified Buyer
Chad Cantrell
Nov 20, 2021
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Holly H.
Verified Buyer
Patti Valiante
Nov 19, 2021
I like working with Patti. She puts me at ease when I have a concern and she I very responsive.
Lauren A.
Verified Buyer
Sandy Barrett
Nov 19, 2021
I want to thank her and I couldn't of asked for a better, more diligent loan officer!

I will definitely refer to her if I know anyone that is interested in buying a house.

Thank you, Mrs. Sandy!!!!
Glennford W.
Verified Buyer
Carl Hargraves
Nov 19, 2021
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Courtney H.
Verified Buyer
Susan Doane
Nov 19, 2021
Certainty Home Loans provided above expectation on all levels. I am very pleased about the service I was provided. I would 100% refer them to friends and family. Very happy my sister connected me to them. Wonderful group of employees representing certainty home loans!
Robert A.
Verified Buyer
Jaclyn Baker
Nov 19, 2021
Jaclyn Baker was great from the beginning and through the entire process. There was never a moment in where me and my wife was concerned or worry on what was needed. Jaclyn was genuine and talk to us personally on different scenarios and questions and was always available for a call or text. I am absolutely grateful to work with her and look forward later in the future need for a mortgage broker. I hope more brokers are just like her.
Garrett B.
Verified Buyer
Joe Garner
Nov 19, 2021
Joe, I really appreciate your efforts to get the most out of our primary & help us make educated decisions throughout. The overall process and all the people and parts involved were smooth. It may be a few years, but we are looking to pick up a couple more properties & and will be coming straight to you.
Tricia C.
Verified Buyer
Tyler Hickernell
Nov 18, 2021
This whole process was painless and not stressful. Tyler and John were wonderful in making that process go smoothly.
Arlicia W.
Verified Buyer
Lisa Wren
Nov 17, 2021
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Bret M.
Verified Buyer
Rhonda Faulk
Nov 16, 2021
Rhonda and her team made our first time home buying experience easy and enjoyable! There was not a single second that I didn't enjoy working with her and her team. They alerts so friendly and thorough. I would highly recommend them if you're looking for happy process!
Barbara W.
Verified Buyer
Brittany Purcell
Nov 16, 2021
Brittany was very courteous and helpful throughout the entire financing process. She responded to all calls or questions in a timely manner and kept me informed of any needed documents etc. she made the entire process easier than I expected.
Phillip M.
Verified Buyer
Ted Clay
Nov 16, 2021
Ted was the sole reason I used Certainty.

We are first time buyers, but despite our lack of experience I'm certain Ted and Janette provided us with the highest level of customer service. They answered every question thoroughly and quickly and provided clear steps of progression through the process.

Thank you Ted and Janette for being so awesome, we are super grateful.
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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Certainty Home Loans is a Verified Merchant

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