Certainty Home Loans
4.9 From 1 to 5
7847 Reviews
Overall Ratings
5 Stars
7493
4 Stars
227
3 Stars
65
2 Stars
33
1 Star
29
  • 7847 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Emrah O.
Verified Buyer
Taylor Moise
Feb 28, 2021
Taylor has been extremely quick in response and had a positive attitude when answering questions or resolving issues. He was ready to answer 24/7 and guided me a lot through the whole process. He managed to build up trust with us in a very short period of time and I was like i knew him for a long time.
John W.
Verified Buyer
James Ollis
Feb 28, 2021
James Ollis made the loan process smooth and efficient from start to finish AND got us an extremely competitive rate and closing package.

In addition to being extremely personable, he's knows mortgages cold and gets the job done.

James knew exactly what products suited us best as retirees, answered all our questions and knew exactly what documents to ask for up front so we made one document submission (WOW). Let me repeat that, ONE document submission.

The loan was submitted, processed, approved quickly and efficiently and most importantly closed right on schedule.

Thank you James, Nancy and I appreciate you!!
Allisen D.
Verified Buyer
Ted Clay
Feb 28, 2021
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Ethan F.
Verified Buyer
Tom Thuss
Feb 28, 2021
My wife and I asked Tom to help us with our first home in 2017. That experience is how we knew to trust him with the purchase of our most recent home several years later. Buying home and moving can be stressful, but Tim makes it as smooth as possible. 10/10
Jeffrey J.
Verified Buyer
Tom Thuss
Feb 28, 2021
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Donald A.
Verified Buyer
Catherine King
Feb 28, 2021
CJ was friendly, knowledgeable, and always accessible for questions. This includes Heather!
Thank you
Don F.
Verified Buyer
Catherine King
Feb 28, 2021
CJ King was great to work with. I would highly recommend her to any of my friends or family.
Madonna W.
Verified Buyer
Jason Sheppard
Feb 28, 2021
Jason was absolutely great. Give him a raise!
Czeslawa B.
Verified Buyer
Andrew Robinson
Feb 28, 2021
Andrew,
Thank you very much for your help and assistance in refinancing my loan. It was very smooth and stress free process. Greatly appreciated it
Austin C.
Verified Buyer
Tom Thuss
Feb 28, 2021
Tom made the application process very easy and fast, answering any questions we had while waiting for the approval very quickly and did an awesome job making sure what needed to be done was completed in a timely manner. My fianc and I highly recommend Mr. Thuss for your loan needs!
Patricia D.
Verified Buyer
Trey Wolff
Feb 28, 2021
Trey was an amazing loan officer...knowledgeable, professional...a man of his word!!!
India M.
Verified Buyer
Lisa Brereton-Hinds
Feb 28, 2021
Lisa was amazing! She kept me informed and made sure I understood everything throughout the process. I will definitely continue to send her referrals (I have already provided her information to two individuals).
Daniel V.
Verified Buyer
Jim Juergens
Feb 28, 2021
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Hughie B.
Verified Buyer
Ted Clay
Feb 27, 2021
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Carol L.
Verified Buyer
Ted Clay
Feb 27, 2021
Ted Clay and Janette were great to work with. If something came up that I didn't like or understand, they were very quick to solve the problem so we could proceed. I stated with our previous lender in August and finally gave up on them in December. We were financing what was owed only which was half what the property was valued at and taking no money out and they still couldn't get it done. Ted took over late Dec and in Feb. we closed. I am having my granddaughter go to him to purchase her home. He sent us to an amazing closer at Chicago Title which I hope my granddaughter gets to use also. What a great experience!
Michael T.
Verified Buyer
Arturo Ramirez
Feb 27, 2021
Art is the best!!!
Curtis D.
Verified Buyer
Sandy Barrett
Feb 27, 2021
The best loan person I have ever used
Matthew M.
Verified Buyer
Rhonda Faulk
Feb 27, 2021
Rhonda was very knowledgeable in the whole lending process, especially with VA loans.
KRISTINA T.
Verified Buyer
Ricki Whittle
Feb 27, 2021
I have used this agent twice and highly recommend her! In both of my transactions there were very difficult obstacles to face, like liens, judgement releases etc and she helped me keep up the faith and got me closed. Buying a home is not just a financial transaction its an emotional investment as well and quite stressful but she she is always cheerful and positive and honest and most importantly- she closes the deal!
Jason R.
Verified Buyer
Josh Barnes
Feb 26, 2021
My experience working with Certainty Home Loans was nothing but positive. The guidance and help I received as somewhat a first time home buyer made me feel very welcome, cared for, and had fun doing so. My loan agent Josh Barnes really set a new standard in my mind for what I would consider to be the voice for a mortgage lender. Thanks to Liz Filitor as well for being there to help to process my home purchase. I enjoyed working with everyone!
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

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