Certainty Home Loans
4.9 From 1 to 5
8010 Reviews
Overall Ratings
5 Stars
7652
4 Stars
230
3 Stars
66
2 Stars
33
1 Star
29
  • 8010 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Chason M.
Verified Buyer
Josh Barnes
Apr 12, 2021
Josh Barnes was very helpful and a friendly person to work with.
Steven M.
Verified Buyer
Fernando Perez
Apr 11, 2021
Fernando and the entire staff were helpful in making sure I understood and was comfortable throughout each and every step of the process. Any questions were always answered respectfully.
ANDREA L.
Verified Buyer
Brian Carson
Apr 11, 2021
I can not express the amount of appreciation that I have for Brian Carson. His guidance and patience are exceptional!
CHARLES I.
Verified Buyer
Amy Cain
Apr 11, 2021
Amy was very responsive to our questions and was willing to work with us when we had any difficulty with the docusign format. She was always patient and cheerful as she worked with us. She made the process bearable.
Parker M.
Verified Buyer
Jim Juergens
Apr 10, 2021
Great Customer service at every level
Beverly J.
Verified Buyer
Debra Watt
Apr 10, 2021
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Denise C.
Verified Buyer
Daniel Schneider
Apr 09, 2021
Daniel and his wife Any were with me every step of the way. I couldn't ask for anything better in this regard..
Richard A.
Verified Buyer
Jessica Radloff
Apr 09, 2021
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Sheila T.
Verified Buyer
Cathy Haney
Apr 09, 2021
I dreaded the experience of obtaining a mortgage. But Cathy Haney took all of the worry and stress away from me and completed everything expeditiously and accurately. I will definitely call her again for my mortgage needs.
Marie J.
Verified Buyer
Thomas Brown
Apr 09, 2021
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Christopher W.
Verified Buyer
Sandy Barrett
Apr 09, 2021
Sandy was great, always answering our questions, very responsive and always had our best interest in her mind!
Debra P.
Verified Buyer
Jim Juergens
Apr 09, 2021
Certainty Home Loans is the only company I would contact for a new home loan or refinance. They are the best.
Carlton W.
Verified Buyer
Lisa Brereton-Hinds
Apr 09, 2021
Lisa was great. She deserves a raise. Real talk. No cap! Preciate y'all! lol
Brandy C.
Verified Buyer
Vanya Griffith-Mayes
Apr 08, 2021
Every single person we dealt with was so kind and helpful. The entire process was painless and simple and smooth. It was such a joy to work with such a great and professional team. We would definitely work with them again!
Lea D.
Verified Buyer
Julie Black
Apr 08, 2021
When it came time to refinance, calling Julie Black to help us was a no-brainer. She helped us buy our house in 2014, and we loved working with her then. We knew that working with her on our refinance would allow us to bring our authentic selves to the process, that we could expect transparency and candid answers from her, and that she work hard to make sure we could get the best deal. We are big Julie Black fans over here!
Wade H.
Verified Buyer
Allyson Cain
Apr 08, 2021
Thanks everything was great!!!!
Daniel B.
Verified Buyer
Bart Swan
Apr 08, 2021
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Joseph L.
Verified Buyer
Andrew Robinson
Apr 07, 2021
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Ryan B.
Verified Buyer
Andrew Robinson
Apr 07, 2021
Andrew is an extremely personable individual and made the whole process easy for me. I don't come from the finance world and have little experience with mortgages and all the auxillary costs/procedures that come with it. Andrew's first priority before anything was to ensure I understood the numbers and where my money was going which was very reassuring to me. I have already recommended Andrew to several friends who are thinking about refinancing their mortgage or planning to purchase a home.
Camille W.
Verified Buyer
Michael Turk
Apr 07, 2021
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About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
Certainty Home Loans is a Verified Merchant

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