Certainty Home Loans
4.9 From 1 to 5
7364 Reviews
Overall Ratings
5 Stars
7031
4 Stars
221
3 Stars
57
2 Stars
28
1 Star
27
  • 7364 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Christopher B.
Verified Buyer
Joe Garner
Oct 25, 2020
Our experience working with Certainty Home Loans, specifically Joe Garner, could not have been better. Joe helped walk us through the various loan options available to us and made himself promptly available to answer all questions that arose during the application and approval process. The quality of customer service and professionalism of Joe and Certainty vastly exceeded the previous experiences we have had obtaining mortgages through large national banks in the past. We will not hesitate to contact Joe to assist with future home finance needs.
Ermisleydis G.
Verified Buyer
Christian Butterfield
Oct 25, 2020
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Terrica W.
Verified Buyer
Pam Radloff
Oct 25, 2020
Pam was great!! & Readily available answer any and all questions that we had.
Prashanth K.
Verified Buyer
Anders Comer
Oct 25, 2020
Anders was great! very responsive, professional, courteous and approachable at any time. Loved the experience.
Jacob T.
Verified Buyer
Charlie Waller
Oct 25, 2020
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Christine A.
Verified Buyer
Chad Cantrell
Oct 25, 2020
Chad was always available. Cheerful, respectful and willing to listen and meet the need. His staff, Kristen Huffman provides excellent
Services, attention to detail, timely, patience and availability.
Keith S.
Verified Buyer
Josh Barnes
Oct 24, 2020
Just refinanced with Certainty Home Loans. This was the easiest closing I have ever had and dropped my interest rate 1.5%
David H.
Verified Buyer
Daniel Schneider
Oct 24, 2020
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RAUL B.
Verified Buyer
Ricki Whittle
Oct 24, 2020
Ricki Whittle is the best person too work with. A big thanks too her.
David W.
Verified Buyer
Daniel Schneider
Oct 24, 2020
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Jerome F.
Verified Buyer
Jeff Williams
Oct 24, 2020
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Sara K.
Verified Buyer
Jarad Brown
Oct 24, 2020
Jarad was amazing!!! Even helped me stay calm and for the most part stress free... He was very reassuring during the whole process. Appreciate everything Certainty Home Loans has done for me.
Wanda K.
Verified Buyer
Blakely Seay
Oct 24, 2020
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John P.
Verified Buyer
Sandy Barrett
Oct 24, 2020
Sandy was the greatest. Walked us through ever step of the loan, kept us up to date, and is a great people person.
Yomarie M.
Verified Buyer
Brian Carson
Oct 23, 2020
Mu refinance process with Brian and his team was seamless and I was a happy borrower!
Coleen W.
Verified Buyer
Randy Lipp
Oct 23, 2020
The process of obtaining a home loan all the way to closing was easy and effortless thanks to Randy. He guided me through the process from beginning to end and was extremely patient in answering all my questions. It was a pleasure to work with Randy.
Jared M.
Verified Buyer
Julia Hardy
Oct 23, 2020
Julia and her team were amazing, they helped us every step of the way and were there to answer every question we had!
Gina L.
Verified Buyer
Susan Doane
Oct 23, 2020
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Nobue K.
Verified Buyer
Brian Carson
Oct 23, 2020
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Nicholas M.
Verified Buyer
Matthew Lipp
Oct 22, 2020
Matt Lipp was very responsive and we really felt like he was looking after us. We were communicated when he locked us on a great rate, and he seemed to be as happy as we were. We can't wait to use him again for our next house!
About Certainty Home Loans
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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Certainty Home Loans is a Verified Merchant

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