Why Unified® Business Services
4.6 From 1 to 5
136 Reviews
Overall Ratings
5 Stars
101
4 Stars
25
3 Stars
8
2 Stars
0
1 Star
2
Reviews 136
Recommend 10 / 10
TrustScore 9.29 / 10
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Corey Campbell
Dec 07, 2018
Verified Buyer
I have been testing Unified as a certified beta tester for the last several months and all I can say is the team behind this movement is really defining the future of the workplace. Having the ability as a small business to have predictive analytics and use nearly a hundred applications that save thousands of dollars will really jumpstart entrepreneurship. I’ve personally met a few of the developers at tradeshows and they are very inspirational, talented and are determined. Keep up the great work and the continuous improvements and feedback that you always consider.
Angela Cole
Nov 25, 2018
Verified Buyer
Service is king at Unified and it’s a great company to work with especially for a fast track growing business like ours. No complaints but the long call queues can get annoying.
Theresa Kovacs
Nov 21, 2018
Verified Buyer
We needed to appear in search engines for keywords which had very high volume and every other marketing company declined to even talk about it and many of them told us to be realistic. I found out through Unified that the reason behind this is because other companies did not have the access to highly authoritative content marketing and backlinks that are required to compete with competitors that are already ranking which Unified did have. We’re two months in this campaign now and we’re starting to rank page five which is already having prospects who are looking for alternatives find us. We’d like to thank everyone at the Unified marketing team for helping us accomplish this milestone.
Patrick
Nov 17, 2018
Verified Buyer
Great support team! Whenever we need assistance with Workplace, they’re always eager to help. It’s a bummer that there is no phone support for Workplace knowing that it’s a free product but I’m confident that many would pay for phone support knowing the level of service you already provide.
Brian Fouley
Nov 13, 2018
Verified Buyer
We used this company to market our dating app which was a very complex case since we needed to have both males and females in specific states register at the same time to make it a success. When we began with Unified, we started with 20K downloads targeting New York and we have now expanded to Texas, Florida and California with over 120K downloads. We have had an issue with retaining users but they have noted that this would self-resolve itself and improve as more users used the app over time. So far, we can vouch that these guys are the real deal in reaching a highly targeted audience with a very small budget that had no room of paid marketing.
Norman
Nov 05, 2018
Verified Buyer
I actually ran into Unified when trying to get a second opinion about the agency that was handling my marketing efforts at the time because we were not receiving results for more than four months and felt that something was wrong. Unified analyzed the marketing they were doing and described in detail with examples why we were not ranking in search engines because there was not powerful enough content with backlinks and many missing factors such as social media. We forwarded this information to the agency and all they wanted was more time every time I called. We cancelled our contract with them and got a refund with the documentation Unified prepared and we are now with them! It’s too early to say we’re seeing results but I can feel a slight difference. We look forward to updating this review and referring several more businesses if everything turns out as promised.
Ingrid B. Black
Oct 29, 2018
Verified Buyer
I used both Marketing and Workplace but I seem to always have trouble having the two sync so that for example I can see analytics data in Workplace rather than having to log into Marketing since I use Workplace all the time. I have tried contacting support and they have helped me but for some reason it just keeps disconnecting for no reason. I’m hoping someone will address this issue sooner than later.
Bethany M.
Oct 26, 2018
Verified Buyer
Overall the quality of Unified is good, the customer service is great and their platform is easy to use but we have had trouble converting our potential clients for quite some time now due to them complaining about the price of our services. It’s quite competitive pricing and we are not able to decrease our pricing without going out of business and Unified has not provided us with many options or alternatives on how to handle this situation and they are saying that it’s a business operation matter even though they are marketing the service itself. I believe that it is also their responsibility to assist us with this matter and we are once again requesting their assistance. Our account number is 3947593 and the relevant ticket number is #484768.
Angela Cervantes
Oct 24, 2018
Verified Buyer
Let’s talk about the rough start we had with this company for over two months because we were not seeing increase in our search engine rankings even though they were doing everything as they initially promised; even though they were reassuring that we would see results in another month, we were nervous because time is money. Thankfully, we did stay with them and our search engine rankings did and are continuously increasing. I wanted to point this out because I’m sure I am not the first one to think this. Other than that, they are on time with deliverables and are always available which is what gave us reassurance. Keep up the good work folks and we want to see those rankings hit page one!
Chad Stelzer
Oct 22, 2018
Verified Buyer
There were some road blocks and bumps with our relationship with Unified and I’m not going to point out the specific person because the issue was rectified after I spoke with his manager, which was professional and ensured me that the customer service issue that I went through would not happen again. We ended up having a new account manager assigned to our account really late in the game and we were pleased after that point with how quickly things were completed, which should have happened in the very first place for how much we are paying every month. We still believe we should be compensated more because after all, time is money. I can’t really complaint about anything else other than the initial experience we had as things are rolling smoothly at this point.
Marta J. Chambers
Oct 15, 2018
Verified Buyer
You guys have saved our business a lot of money in marketing expenses by offering us a solution that has everything our small business needs to grow. We are thankful that your prices and services are economical and we hope that we don’t see increases as we continue to grow. We would just request your attention on ticket #493485 which we have yet to receive an update for in regards to receiving errors on the marketing dashboard sometimes.
James Rubio
Sep 29, 2018
Verified Buyer
We used this company to market our dating app which was a very complex case since we needed to have both males and females in specific states register at the same time to make it a success. When we began with Unified, we started with 20K downloads targeting New York and we have now expanded to Texas, Florida and California with over 120K downloads. We have had an issue with retaining users but they have noted that this would self-resolve itself and improve as more users used the app over time. So far, we can vouch that these guys are the real deal in reaching a highly targeted audience with a very small budget that had no room of paid marketing.
Raymond Blalock
Sep 24, 2018
Verified Buyer
Let’s talk about the rough start we had with this company for over two months because we were not seeing increase in our search engine rankings even though they were doing everything as they initially promised; even though they were reassuring that we would see results in another month, we were nervous because time is money. Thankfully, we did stay with them and our search engine rankings did and are continuously increasing. I wanted to point this out because I’m sure I am not the first one to think this. Other than that, they are on time with deliverables and are always available which is what gave us reassurance. Keep up the good work folks and we want to see those rankings hit page one!
Clint C. Ballard
Sep 20, 2018
Verified Buyer
We would recommend Unified to any other hair salon looking for marketing with a program that actually works in not only bringing in more business, but bringing in the right kind of business. We are everywhere on search engines, have a well-established social media presence and have many articles about how great our salon is online. Support is reliable, trustworthy and punctual as we receive update nearly every week.
Megan S.
Sep 18, 2018
Verified Buyer
Unified Marketing is a growth hacking marketing strategy on steroids that has literally established our yoga studio into its own holistic niche. Our account manager Jessica at Unified has been a significant help with guiding me throughout the entire process and working with the marketing team to share updates with me as I was quite nervous in the beginning because of my previously failed marketing efforts. Unified is very professional, detail oriented and knowledgeable with our business which is the reason we have had significant success.

They manage our social media channels with creating personalized social media posts that inspire and give our potential clients a vision and they have gotten locals to follow our social media without a dime in paid advertising. Social media is where we first saw a difference before we started appearing in search engines locally along with the articles that they were publishing on other websites which vouch for our studio. The fact that they manage all of our marketing efforts is the reason we have had success because we know yoga! Not marketing! Special thanks to Jessica for giving 110% on every meeting and call.
Kristin Martin
Sep 15, 2018
Verified Buyer
I run my own medical practice and was looking for an agency that would make me an authority in my practice initially and Unified was one of the companies that I shortlisted. What won them over was the ability to justify why building authority required using more than one marketing source and after I introduced their plan to other agencies that I shortlisted, they just sent me a quote for ten times the price which led me to believe that they did not have my best interests in mind nor the knowledge. I have now been with Unified for several months and I can vouch for the results that I have received with more highly qualified prospects finding my practice. I know it’s going to take longer to become a though leader but I am convinced that their marketing plan is working as it is impacting my bottom line. I would recommend performing due diligence before hiring anyone else as I have interviewed more than thirty marketing companies and they were tailoring services to my budget and not actually what is required to meet my end goals around my budget.
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