WebCreationUK Phone & Internet Services
4.6 From 1 to 5
365 Reviews
Overall Ratings
5 Stars
287
4 Stars
43
3 Stars
15
2 Stars
4
1 Star
16
Reviews 365
Recommend 10 / 10
TrustScore 9.29 / 10
Graham
Jan 07, 2017
Verified Buyer
What can I say, your company has been very professional and more than helpful from the start. In the latter stages of my website being completed I was working directly with Tim Rees who was absolutely fantastic. He supported and guided me through the somewhat daunting areas of building and launching the website with ease ,confidence and professionalism. I would recommend your company and would definitely do work with you in the future.
Kind regards
Graham
Graham
Jan 07, 2017
Verified Buyer
What can I say, your company has been very professional and more than helpful from the start. In the latter stages of my website being completed I was working directly with Tim Rees who was absolutely fantastic. He supported and guided me through the somewhat daunting areas of building and launching the website with ease ,confidence and professionalism. I would recommend your company and would definitely do work with you in the future.
Kind regards
Graham
Sharmake Abyan
Jan 04, 2017
Verified Buyer
Very difficult at points but got there in the end.

Communicating with the India based designer/developers was very frustrating and difficult at points. Only when I requested a project manager did the project go more smoothly.
Response from WebCreationUK
Jan 16, 2017
We're sorry to hear you found things frustrating at times during the website build. Our project support team are on hand to help help, and it's good to hear they were there to assist you to get the website completed. Customerservice@webcreationuk.com
Paul Meneely
Jan 03, 2017
Verified Buyer
Future Focus, Coaching and Development Ltd - website

I was delighted with the service I received and the end result delivered by WebCreationUK Ltd. Thanks very much !
Response from WebCreationUK
Jan 16, 2017
It's awesome to hear you are so delighted with the service and completed website. Have fun using your brand new website. Customerservice@webcreationuk.com
Stephen Tams
Dec 22, 2016
Verified Buyer
Superb service

From start to end excellent service.
Response from WebCreationUK
Jan 16, 2017
Thanks for the kind words. We have passed these on to the team. Customerservice@webcreationuk.com
Craig
Dec 21, 2016
Verified Buyer
Happy customer!

Excellent customer service and exceptional high standard of work, use this company with confidence!
Response from WebCreationUK
Jan 16, 2017
It's great to hear you're happy with the end results of the website. Have fun using it!!! Customerservice@webcreationuk.com
Matthew
Dec 14, 2016
Verified Buyer
Website

Happy with the service.
Response from WebCreationUK
Jan 16, 2017
Thanks for the feedback. We hope you enjoy using your brand new website. Customerservice@webcreationuk.com
Justin
Dec 08, 2016
Verified Buyer
Fantastic

Fantastic service and website
Response from WebCreationUK
Jan 16, 2017
We're happy you're like the new website. We hope you have fun using it. Customerservice@webcreationuk.com
Marlon Jeffrey
Dec 07, 2016
Verified Buyer
I was given an excellent and professional service. I found it fast easy to access. I enjoyed the way I was always able to communicate with my developer, and greatly impressed that he worked until I was 100% satisfied with the project.

Excellent service and I would recommend webcreationuk to anyone considering having a website built.

Good work Webcreationuk.

Marlon Jeffrey
Altogether Recruitment Ltd
Michelle Griffiths
Dec 07, 2016
Verified Buyer
Web Creation UK gave us an awesome customer service, amazing attention to detail and has an excellent work ethic. I would definitely recommend them to anyone requiring a website design as you get great value for your money. 10 out of 10.
Dan
Dec 07, 2016
Verified Buyer
I was unaware that I have to pay a yearly £300 plus fee to lee the website ... the website itself only cost 600 !

Also I had to be much more involved making the website than was explained by the lying salesman.

The website looks fine and works, but will only continue to do so if I pay another £300 .. every year !
John Western
Dec 07, 2016
Verified Buyer
I was very pleased with all the work and time that has been put in to
make the site look and sound good, thank you very much Webcreation
Customer
Dec 07, 2016
Verified Buyer
I commissioned WebCreationUK to build a new website but to no avail. However on leaving WebCreationUK, when there was nothing to gain from being helpful, Allan Lawrence was more than helpful and maybe if I had dealings with him to start off with we could have come to some arrangement. Allan went more than that extra mile to try and help me, not passing me on to someone else and washing his hands of It. It was a real pleasure dealing with him. Thank you very much Allan, it was a real pleasure dealing with you :).
Richard John Smith
Dec 07, 2016
Verified Buyer
Summary: An excellent design ability let down by a very poor grasp of English from a designer who was based in India

Quality of website Design Very Good
Quality of Customer Service Good
Quality of pricing Normal
Quality of English Very Poor
Total Score 13 out of 20

To get the English for my text based site correct my wife (who does proof reading) and I had to make FOUR series of amendments. At times, I had to give the same simple instructions three to four times to get even minor corrections done. Indeed, my wife considered offering her a services as a proof reader! They certainly needed it. There was even a mistaken spelling of 'Tuition' next to a facility advertising my own editorial services! Without careful attention to detail I could have spent over £700 to end-up looking like a fool before my prospective service users. However, once the English was finally corrected the website drew very positive response from my existing clientele with comments like 'it looks very professional' and exclamations of 'wow' being typical. My son who's designed websites said they'd done a good job.

So would I recommend this company? The answer is 'yes' if there's very little text , but even then I would strongly advocate what text there is be very carefully checked. If however one is an academic or self-published author as I am, I would say 'no' unless one had access to high quality proof reading services as I fortunately did. So great on the design but hopeless on the English is how I'd sum up their performance. Consequently, I strongly recommend that this company either hires editorial staff or makes it very clear from the onset that the customer is responsible for checking their own text. At times, my wife felt that she was having to do their work for them. Not a good impression.

Overall, a mixed bag.
Phil Buchanan
Dec 02, 2016
Verified Buyer
SOCIAL MEDIA

Taking all the pressure from us to have someone to deal with our
Social Media Campaign Webcreation have been great Jodi understands
Our vision
Stephen Franks
Nov 29, 2016
Verified Buyer
Franks and Toms Architects Ltd

Our website is now live and looking really good.

We had fantastic assistance from Jodie Collier, as we were struggling to communicate the information through email with the website creator.

Jodie is a credit to your company and we would recommend to all business partners.
Joshua Morris
Nov 28, 2016
Verified Buyer
Great service

Easy to complete, all-in-one web page service.
Jenny Mcinnes
Nov 24, 2016
Verified Buyer
Excellent website content

I recently used WebCreationUK to help me with developing content for my new company website. I was somewhat hesitant about the process as I have been disappointed with other companies in the past. My concerns were completely unfounded and I have no hesitation in recommend this company.
My writer was friendly and helpful, the first draft came much sooner than expected and was to be honest close to perfect. The only changes I made were to do with subtle nuances in the country where I trade.
I felt the service was very reasonably priced for such a high quality service and I will certainly be using them again in the future.
Roxy, Securaclean
Nov 15, 2016
Verified Buyer
Between 3 and 4 stars. Got the result we wanted in the end though!

We experienced extensive issues that i feel were exacerbated given that the business model of web creation uk is not ideal. You cannot speak with your web developer directly (only over email and the time difference made this challenging with communication and the result of this was that everything took a painfully long time)

Many technical issues we had to get past took a lot longer to resolve than I would have liked. However, we worked together to get our website live....and it was far from a straight forward build. But this was not the fault of web creation. They helped me maneuver through the sea of confusion. My project manager, Toby was a nice guy and he is the reason for me giving the four stars instead of the three. Web design is not an exact science in my opinion and he admitted when he got things wrong and apologised. This counted for a lot in my book. Thank you Toby! Loving the results.
Mike Brading
Nov 07, 2016
Verified Buyer
Fantastic, Fantastic, Fantastic.

We had our new site developed and built by WebCreation Uk with the help of Hemant who worked his magic on the design part. We chopped and changed our minds so much with the layout, pictures and text, but never once were we made to feel like a pain! The whole process was to simply give us exactly what we wanted and making the site look amazing, with a no matter how long it takes to get it right attitude!
I'm a very hands on person who likes to be involved in what and how my company is presented and at all times I was delighted with the level of professional service and dedication that we have received in creating a fantastic site to showcase our business and would hope that what I have detailed here helps you to choose Webcreation UK to build your next project.
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