WebCreationUK Phone & Internet Services
4.6 From 1 to 5
365 Reviews
Overall Ratings
5 Stars
287
4 Stars
43
3 Stars
15
2 Stars
4
1 Star
16
Reviews 365
Recommend 10 / 10
TrustScore 9.29 / 10
Helen Sedgewick-McPhee
Sep 16, 2013
Verified Buyer
Fab!

We have had several websites designed for us over the past 15years and have never had one as good as WebCreations! From the first phone call through to final design and going live WebCreation were great to deal with! As soon as we looked through their portfolio and saw the styles of websites they created we wanted to use them! The whole experience was very satisfying as we could work along side with our own ideas and input and the system works very well. We would definitely use WebCreation again and thoroughly recommend them to anyone seeking a professional, sleek, modern website for a reasonable price! Thank you!
Alfie Usher
Sep 01, 2013
Verified Buyer
Knowledgeable, hard working and completely reliable.

As i'm sure we all know there are so many SEO companies out there, all claiming to be the best, all offering guarantees (no such thing in SEO).

I have been working with WebCreations for the past 6 months and i do not have a bad word to say about them, they recommended the correct package for me, which believe it or not was not their most expensive. My rankings / traffic has been very stable and on a constant increase since i started with them.

During this time period Google performed their "penguin update" which saw massive drops in my competitors rankings, however after the reshuffle i had in fact gained positions.

I was kept fully informed during the update, i can imagine this was hard as the update would have affected all their clients. However they didn't hide from the situation and i was very impressed with their level of competence to deal with the situation.
Lucy
Jun 28, 2013
Verified Buyer
Quality design and good value for money

I am really really happy with the redesign of my website. I was very fussy and I really couldn't have been the easiest person to work with. However the designers took everything on board, completed all my changes and most importantly understood my design concept. The result is fantastic and I'm absolutely over the moon. I would definitely recommend Web Creation for both quality, design and value for money.
Graham Steele
Jun 24, 2013
Verified Buyer
Webcreation delivers exactly what it promises 10/10 Excellent!

We have just had a third website created by webcreation and I can recommend the company to any prospective buyer.
We run a £3.5 Million pound business only using their websites, and I have had very poor experiences with other website companies.
The webcreation designers are excellent in communicating and updating the websites they even repaired a website at a weekend that developed a problem for free.
I can be contacted at graham.steele@dampproofingnationwide.com
We will be ordering our forth site very soon.
Graham Steele
Ian Owen
Jun 24, 2013
Verified Buyer
Does what it says on the tin !

Web Creation built my web site when we started the business and when it came time to revise a few things we looked around and got quotes from a few people but in the end we stuck with Web Creation - the price was very competitive, the people we deal with are nice and helpful and the end result is a great web site that really helps us to punch above our weight. All good, highly recommended.
Mr P J
Jun 23, 2013
Verified Buyer
An amazing company with very professional designers.

WebcreationUK are truly an amazing company. From the moment of first contact I was welcomed and assisted with my requirements and was advised what was required of me.

Having being appointed two remarkable designers throughout the design process I was amazed at the professionalism of the entire team. The designers were very responsive to my needs and help advised me where I fell short in the design process.

I was astounded by how quick pages were designed as well as making numerous amendments. I would not hesitate for one moment to recommend WebcreationUK to anyone seeking any websites being designed.

Webcreationuk have a wealth of talented designers and from seeing the other websites designed by them, you can be rest assured you will have an awesome site.
Susie Faulks
Jun 22, 2013
Verified Buyer
Exceptional quality and service.

WebCreation provide an exceptional service and have a great team of web designers, SEO specialists and programmers who are all very talented professionals. Building my site was a great experience and I am very satisfied with the work that has been done and will continue to use them in the future. People regularly contact me having seen my gorgeous website to ask if I would recommend WebCreation and the answer is a definite YES! Well done WebCreation for offering such a great service.
Nick Metcalf
Apr 22, 2013
Verified Buyer
Absolutely incompetent at doing anything and will lose your company thousands of pounds

I have been with WCUK for years and any time I require even the slightest change it leads to all sorts of unrelated problems. The enquiry form on my site built by them cannot be fixed by them and wastes hours of my time every day trying to resolve (this has been going on for 3-4 months. We recently asked (and paid for) a change in our shopping cart which resulted in almost a month of lost sales (usually £10k) for a very simple change. Anything they are asked to do becomes a major headache.
Richard
Mar 04, 2013
Verified Buyer
Fantastic service! Delivered on time, on specification and with complete professionalism!

Very simple and straightforward website creation company. I particularly liked the scoping document which made me really think about my target audience and the messages I wanted to convey to them.
Any adjustments or amendments were carried out very quickly; typically within 12 hours.
I fully intend to recommend WebCreationUK to my clients - if only all companies were as good to deal with!
James
Dec 05, 2012
Verified Buyer
Fantastic, honest and lovely team! Highly recommend to everyone.

I looked around the web and made a list of 5 web design companies. They all came within a similar price but I like WebCreationUK's portfolio best. They were also the only company to bother to call me back. I had already once been 'stung' by another small web design company that I found out later ran from a bedroom. WebCreationUK have a lovely office which I was lucky enough to visit so that I could explain my project fully. The website was done within the timescale I provided and I would absolutely use them again in the future. Thanks guys!
Miss Hannah Capell
Oct 08, 2012
Verified Buyer
Quick, Affordable, Reliable & Fabulous!

I was recommended by a friend to work with WebCreation for my e-commerce site. From the 1st conversation with the guys there, I knew they had experience, patience and most of all the capabilities to create brilliant websites.
The examples they show are so impressive that I knew id love my site once complete - which I do!!
I worked with Ivana, who was so kind and patient with all my questions, amends and took the time to explain various elements to me which was incredibly helpful.
I would definitely recommend WebCreations to my friends again.
Thanks :)
David Clark
Sep 26, 2012
Verified Buyer
Brilliant

Very patient, very helpful, and very good.
Derek Brown
Aug 31, 2012
Verified Buyer
No need to look any further for a website design company

This is my first venture into the world of online selling as part of a new venture. I have been extremely happy with the level of service and support WebcreationUK have provided throughout the design and development of the site. Response and amendments to the site have been incorporated within 24 hours (generally a lot less)- which is a more than acceptable time scale. As this site has been built from an idea on a piece of paper, the designers have been very patient, helpful and understanding to questions and queries which must have seemed at times extremely simplistic. I'm looking forward to moving forward with the design team as the site goes live as no doubt, minor amendments and changes will be needed. I will have no hesitation in recommending the company to colleagues or clients.
Guy Simpson
Aug 30, 2012
Verified Buyer
Excellent website - we got there in the end, for a great price

Firstly, they're good designers the sites quick and they are inexpensive. Though, there is a price to pay for their low cost. You have to be exceptionally patient with some mistakes by the designer and you need to be excellent in illustrating what you want to the designer. If you can forego a few struggles and annoyances the end result is an excellent website. Getting there is a challenge but one worth the investment in my time to get there ultimately saving my finance to invest more in the adwords etc. As such, I would 100% recommend and ignore the bad reviews.
Christine Brown
Aug 09, 2012
Verified Buyer
I am overwhelmed and very content with the end result!

I wrote my vision of what I expected my website to look like.
It was important that my web designer could interpret my vision.
With patience, understanding and perseverance, the end result far exceeded my expectations.

I am now the proud owner of a beautiful website.

Try it and see for yourself

Thank you webcreation
Chris Moyo
Aug 09, 2012
Verified Buyer
Great professional polite

Best service honestly if i could do more websites webcreation is were to go low cost value for money
Jorg Kloppenburg
Jul 26, 2012
Verified Buyer
HORRENDOUS EXPERIENCE AVOID THIS COMPANY!

This is my update. Yes, I am waiting for Webcreation Uk to have this negative feedback removed, how increasingly predictable. To all those people left with an unfinished website, my commiseratons. I am in the same position. However, I can confirm that not only is there an online petition, a government body will now investigate. So good luck to all you unlucky people who have come in contact with this comapny.

UPDATED REVIEW 25.03.13
THIS REVIEW IS FROM A CONFIRMED CLIENT!
INVOICE NUMBER 20652 AND INVOICE NUMBER 20327
My full name appears with this review and I am more than happy to share my experience with this dreadful company. A new low for this company!

Updated Review 02.04.13
I confirm that I understand that it is illegal in the UK to write a review about my own business, or to write a review that is false. Are Webcreation Uk aware of this?

My experiences with this company are well documented along with many many other dissatisfied customers. It is a real blow to discover that EVERY NEGATIVE FEEDBACK listed on this forum against Webcreation now states that they are from unconfirmed clients.
Surely everyone is aware that before listing feedback all customers must provide invoice numbers. Is this yet another ploy to discredit their unhappy customers?
Take responsibility Webcreation UK and stop blaming everyone else for the amount of online negative feedback.
Response from WebCreationUK
Mar 05, 2013
As you can see, this review is not from a confirmed client. It is likely that this review is spam and possibly placed on by a competitor. Take a look next to the client name to see if the review is a confirmed client with an invoice number. If this is actually a client we would strongly advise that they contact our customer support department on 08448 227722 where we will be more than happy to discuss the project. We have a dedicated support team so that we are able to assist all clients with any issues regarding their website.
Daniel Catoira
May 23, 2012
Verified Buyer
WebCreationUK are very bad developers

I have had significant problems with WebCreationUk.

Agree with all bad reviews in this site.

It seems like they do the same to all clients. They are pretty much providers of Indian developers email addresses.

I got a really bad service. Do not recommend.
Response from WebCreationUK
Mar 05, 2013
As you can see, this review is not from a confirmed client. It is likely that this review is spam and possibly placed on by a competitor. Take a look next to the client name to see if the review is a confirmed client with an invoice number. If this is actually a client we would strongly advise that they contact our customer support department on 08448 227722 where we will be more than happy to discuss the project. We have a dedicated support team so that we are able to assist all clients with any issues regarding their website.
Asif
Oct 20, 2011
Verified Buyer
Stay away!!!!!

We found webcreationuk after doing some research on the internet and looking at reviews. The sales team were very friendly and welcoming and so we decided to go ahead. That had to be the worst decision of our lives!
We were told that the website would take 12-14 weeks and actually took almost 18 months! It took them 3 months just to get the homepage completed and another 6 months to get the other pages designed with the remainder of the time spent on coding.
The work done appears to be copied from other websites and sub-standard. The coding is poor and even though we have been live for 5 months we are still finding issues with the website. The website itself had hundreds of spelling and grammatical errors which took us ages to fix.
We have tried to resolve the issues on numerous occassions but we get nothing but extremely poor customer service and ridiculous excuses.
The designers and coders are based in India and you can only contact them via email. Even the project managers are non-existent!
We have no option but to take this awful company to court and try and get our money back.
PLEASE stay away from this company! They will take your money and produce a poor website. Don't be swayed by the good feedback - They are paying people to write positive feedback.
Response from WebCreationUK
Mar 05, 2013
As you can see, this review is not from a confirmed client. It is likely that this review is spam and possibly placed on by a competitor. Take a look next to the client name to see if the review is a confirmed client with an invoice number. If this is actually a client we would strongly advise that they contact our customer support department on 08448 227722 where we will be more than happy to discuss the project. We have a dedicated support team so that we are able to assist all clients with any issues regarding their website.
Djm
Mar 18, 2011
Verified Buyer
Not satisfied

Like many disappointed customers of WebcreationUK I have been very very disappointed with the service and mentality of their staff. They don’t respond to emails. The designs they do are of poor quality. The sales team promises you everything verbally and then they don’t deliver.
WebcreationUK is also a company that hides behind the small print. They do not make you aware at the point of sale that the websites are designed in India. You can’t actually talk with the designer and the deposit payment is none refundable. Like so many other people they have taken my deposit and I have nothing to show for it. In my view webcreationUK are unprofessional and immoral.
I appointed them last year and I don’t even have a home page yet. I have tried to get a refund and they do not refund. I HAVE NOTHING to show for my money.
I DO NOT RECOMMEND THEM AT ALL. Please do your research about them. Just Google “WebcreationUK problems” and see all the people they have done this too!
They are cowboy website designers. They take your money and run! We are a small business trying to survive in a tough business climate and they are an awful company. I DO NOT RECOMMEND THEM AT ALL. I have contacted trading standard and ‘BBC watchdog’ about them.
Response from WebCreationUK
Mar 05, 2013
As you can see, this review is not from a confirmed client. It is likely that this review is spam and possibly placed on by a competitor. Take a look next to the client name to see if the review is a confirmed client with an invoice number. If this is actually a client we would strongly advise that they contact our customer support department on 08448 227722 where we will be more than happy to discuss the project. We have a dedicated support team so that we are able to assist all clients with any issues regarding their website.
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