Volunteering Solutions Travel
4.6 From 1 to 5
223 Reviews
Overall Ratings
5 Stars
156
4 Stars
53
3 Stars
12
2 Stars
2
1 Star
0
Reviews 223
Recommend 9 / 10
TrustScore 9.29 / 10
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Kevin Innella
Jun 05, 2019
Verified Buyer
Great program and well organized. I was allowed enough free time to explore Nepal and it has really opened me up to traveling in the future while giving back.
Response from Volunteering Solutions
Jun 18, 2019
Dear Kevin, Thanks for submitting your review for the Nepal Program. We are happy to know that it was an eye opening and enjoyable experience for you and you thought that the program was well organised. Best of luck to you and we hope we can help organise another worthwhile trip for you in the future :) Team Volunteering Solutions
Laura Cristina Cuero Rios
May 31, 2019
Verified Buyer
I participated on the Medical volunteering program in Costa Rica for 11 weeks, It was a great experience, I got to meet amazing people, to travel around the country and to develop my medical habilities. I loved the experience !!!
Response from Volunteering Solutions
Jun 03, 2019
Hi Laura, Thanks for the wonderful review. Delighted to know that you had great experience during your 11 weeks program in Costa Rica. Good to know that you met some amazing people and got good medical experience as well. Wish you all the best and we look forward to your participation in our other medical volunteer and internship programs around the world. Thanks Team Volunteering Solutions
Customer
May 24, 2019
Verified Buyer
Overall, it has been an interesting experience at VolSol. I participated in the medical project in Cape Town, South Africa. It was quite interesting to see the differences between European and South African healthcare systems. However, one should keep in mind that as a foreigner, you are not permitted to do much hands-on work, regardless of your qualification. I was impressed by the friendly atmosphere at the clinic, all the staff has been really nice and down-to-earth.
The hostel is a good accommodation, though one should be aware of the fact that the meals that it provides are overall unhealthy.
In conclusion, I had a good time in Cape Town, both at the project and in the city itself.
Thank you, VolSol, for making this happen!
Response from Volunteering Solutions
Jun 18, 2019
Hello Salveena, Thanks for submitting your review for the Healthcare Program in Cape Town, South Africa. It is good to know that it was interesting for you to see the difference between European and South African healthcare systems. Yes, due to limitations participants cannot be allocated to be given hands on work directly. Due to this reason we ask the volunteers to be open-minded and prepared to assist wherever needed at the specific time. We receive regular good feedbacks about the staff at the healthcare clinics and how they welcome the volunteers. We have made a note of your comments about the meals and would be taking it up with the local team to see improvements are made on this. Thanks once again for joining the program in Cape Town. Team Volunteering Solutions
Nicole Lincoln
May 20, 2019
Verified Buyer
Really great!
Response from Volunteering Solutions
Jun 03, 2019
Hello Nicole, Thanks for leaving your review. Glad to know that you enjoyed your time in the Costa Rica Program. We look forward to your participation in our other programs as well. Thanks Team Volunteering Solutions
Roberta Martin
May 12, 2019
Verified Buyer
This was a phenomenal program. Housing and food were simple, but perfect for experiencing a more truly Indian experience. Care and time were taken by Bobby and other staff to insure that the volunteering experience was fulfilling and logistically great. I felt safe and that my needs were met for a volunteering experience tailored just to me and my needs. I highly recommend this program.
Response from Volunteering Solutions
May 13, 2019
Hi Roberta, thanks for the awesome review and 10/10 rating. We are delighted to know that you had a great time in Palampur - India and you were well taken care of the by the local team. We look forward to your participation in the program in the near future as well. Thanks Team Volunteering Solutions
Lara Molina Ferre
May 05, 2019
Verified Buyer
Fantastic!!
Response from Volunteering Solutions
May 13, 2019
Hello Lara, Thanks for the 10/10 rating for the Vietnam Medical Program. It is good to know that you had a fantastic experience in Vietnam. We would love to have you on our other programs as well soon. Thanks Team Volunteering Solutions
Serena Russo
May 01, 2019
Verified Buyer
Everything was amazing. The orphanage experience was wonderful. The host Uma and his children very kind! We love them.
The only thing is that is too much money, really. Moreover we had to pay all The taxis to go and go back home from the orphanage and we tought they were inclusive. I don't understand where the money go... Because we asked and the orphanage don't receive anything from you. It was a Little upset.
Natalie Young
Apr 27, 2019
Verified Buyer
I had the greatest trip to Sri Lanka. The communication was quick on queries and it was a straight forward process.
The care from the team was very good as they were checking how I was doing each day and not just taking a payment and then not bothering.
The only downside I would say was the lack of communication between them and the homestay about my dietary requirements.
This was easily resolved but would have saved the support worker some wasted food.
I would definitely use them again for a secure and organised trip!
Response from Volunteering Solutions
Nov 27, 2019
Hello Natalie, Thanks for your awesome review and 10/10 rating. We are glad to know that you had a great time in Sri Lanka. We have also noted your issue in regards to dietary requirements not being informed in advance to the host family. We will take care of this and will follow up with our operations team. Thanks for highlighting this to us. We look forward to having you in our other programs as well in the near future. Happy Volunteering :) Thanks Team Volunteering Solutions
Hedwig - Lieselotte Bartels
Apr 23, 2019
Verified Buyer
A short review about the childcare project in HoChiMinh City, Vietnam (6 weeks)

The childcare project in Saigon was great due to a good accommodation with a well working hosting organisation called CSDS, who actually made it possible to join and help in two different places.
In the projects we took care of orphans in the Tam Duc Orphanage and the disabled children in the Ky Quang Pagoda.
The children are lovely.
I personally learned a lot and it was hard to say goodbye.


Response from Volunteering Solutions
May 02, 2019
Hello Hedwig, Thanks for sharing your review about the Childcare Project in Ho Chi Minh City. We are delighted to know that you had a wonderful time in Vietnam and you personally learnt a lot as well during your 6 week stay. Wish you all the best and we look forward to having you in our other programs as well. Thanks Team Volunteering Solutions
Michelle Flower
Apr 17, 2019
Verified Buyer
Hi there , I loved working with the children it was amazing and I would do that again . I felt the first day was a bit of a waste of time . Orientation was only a 3 hrs and we all wished we could have started in the afternoon rather than the next day Please look at this as constructive criticism but the place I stayed at was dirty 😞 I have stayed in far worse accommodation but it’s always been clean . The kitchen especially . You were going to charge me 25 dollars a night if I wanted to stay on longer . Where does this money go ? Labour is so cheap , there’s no excuse . I have photos if you would like to see them . I did mention at the orientation the bathroom was then cleaned but the kitchen really needed a good scrub . I met some amazing people so thank you
Response from Volunteering Solutions
May 02, 2019
Hello Michelle, Thanks for submitting your review. Glad to know that you loved working with the children and would love to do it again. In regards to your point regarding starting the project on the first day, it is not appreciated by all the volunteers since participants need at least one day time to settle in after long flights and like to start their placement from Tuesday itself giving them some time to settle in. It was different in your case since you were already in India beforehand. In regards to your complaints regarding cleanliness, we have already taken action on the same. We appreciate you taking time out to give a constructive feedback which will help us in improving our programs. Thanks Volunteering Solutions Team
Rianna Bisco
Apr 03, 2019
Verified Buyer
It was truly an amazing experience . The organization was very organized and the orientation to the city and with my placement went smoothly. I felt a sense of connection with the people and the culture . I would like to work with them again and I highly recommend this organization to everyone . Thank you Volunteer Solutions for allowing me the opportunity to do a medical mission in the Philippines.
Response from Volunteering Solutions
May 02, 2019
Hi Rianna, Thanks for sharing your amazing experience with us. We are happy to know that you enjoyed your medical mission trip to Tacloban, Philippines. One of the important elements of staying with a host family in the community is to immerse yourself in their culture and make a bond with the family. Happy to know that you were able to do that and felt a sense of connection with the local people there. Wish you all the best for your future endeavours. Thanks Team Volunteering Solutions
Rosalind Uehara
Mar 13, 2019
Verified Buyer
Hola!!! para ser la primera experiencia me gustó, fue una buena experiencia.
Sólo algunas recomendaciones, cuando llegué al aeropuerto pensé que alguien de la organización iba a estar ahí, incluso con mi nombre o con el de ustedes para ubicarnos mejor, pero no. vi un grupo de jóvenes en grupo como que esperando a alguien y creo q se dieron cuenta que yo también buscaba a alguien hasta que me preguntaron. por otro lado, creo que sería bueno que informen que cuando una va se encuentra con diversas organizaciones de voluntariado, sobretodo para los que van por primera vez, ya que al inicio entré en dudas ya que cuando me encontré con un grupo en ele aeropuerto, yo preguntaba a los otros voluntarios y ninguno era de Vol Sos, lo cual al inicio me preocupó. Asimismo informar a los que nos acogen (Stay Africa si no me equivoco) que hay personas que tienen un safari de fin de semana incluido, al parecer no lo sabían y nosotras teníamos que preguntar por ello, claro que todo se coordinó de manera rápida y cumplieron con lo que ofrecieron, pero eso también puede provocar confusión en incomodidad. Por otro lado, el trabajo del voluntariado en sí no fue arduo, era en un lugar donde no era muy pobre, tal vez pensaba que nos iban a enviar a oras zonas, entiendo, y nos explicaron que hay zonas de extrema pobreza pero también son inseguras y no pueden exponer a los voluntarios. Lo que sí me gustaría es que se coordinara con estos centros a los que van los voluntarios y, si bien es cierto vamos a apoyar en lo que se necesite, me pareció algo desorganizado el trabajo, al menos en el colegio donde apoyé, a veces las profesoras simplemente te preguntaban si podías ver a los niños, que si bien eran pocos, se iban y te dejaban sola. Al menos en ese salón nunca vi una clase. Comprendo que una tenga que hacer pro activa y sugerir actividades, como sucedió con las chicas con las que compartí el proyecto, pero creo que sería mejor que haya orientación por parte de los colegios también, recuerden que muchos voluntarios (tal vez la mayoría) no tienen experiencia laboral y otros recién están viendo qué estudiar. Me pareció que en otros centros a veces también como que te daban un grupo para hacer deporte pero nadie te guiaba sobre lo que se tenía que hacer. Sería bueno que se organizaran (los centros, colegios, etc) de mejor manera o que se vaya a proyectos más específicos así se podría aprovechar mucho mejor el tiempo y energía de los voluntarios.
Michael Trentham
Mar 12, 2019
Verified Buyer
Every aspect of my recent trip to Rio was excellent. The logistics of the trip were all handled in advance for me. The kids were wonderful as was the Community in Action team that I volunteered with. Visiting the favela was a unique cultural experience. I found everyone I encountered to be very welcoming despite my limited ability to speak Portugese and at no point did I feel endangered. Thanks again to everyone who made this possible and I would highly recommend the trip.
Response from Volunteering Solutions
May 02, 2019
Thanks for submitting your review Michael. We are glad that you are very satisfied with all the services provided and had a great experience in Brazil. Thanks Team Volunteering Solutions
Camila Labarca
Feb 26, 2019
Verified Buyer
The program was great! I just would have like being told I was voluteering with friends for asia, not volunteering solutions, and also the elephant camp name.
Response from Volunteering Solutions
Feb 27, 2019
Hi Camila, it is great to know that you enjoyed your time in Chiang Mai in the Elephant camp program. We clearly mention the details of our in country coordinators in the Pre Departure booklet which is sent to you before departure. We look forward to your participation on our other programs soon.
Heta Parkkonen
Feb 26, 2019
Verified Buyer
I took part in volunteering program in Arusha Tanzania. Everything went well except two things: 1 There was nobody to pick me up from the airport when i arrived to Arusha. 2 I was telling many times to one of the local VS workers i would like to work/visit at least for one day public hospital to see the difference to private hospital in which i was working at the time but they didn't arrange that during my stay even though I mentioned about it several times. I guess they always forgot to get the permission for public hospital or postponed it or something. Anyways that's very unprofessional.

For other upcoming dental volunteers i would recommend that they should work in both private and public hospital to understand the difference and to get the best conception about dental care in Tanzania.
Response from Volunteering Solutions
Feb 27, 2019
Hello Heta, Thanks for submitting your review, our sincere apologies for the inconvenience caused to your during the airport pickup. We are investigating the same as to why the pickup did not happen on time. In regards to working one day at the public hospital is not always possible at a short notice, as this completely depends on the local hospital authorities to give approval of the same. However we are still checking with the local team about this. Thanks once again for joining our program in Tanzania.
Victoria Adams
Feb 21, 2019
Verified Buyer
Overall I was pleased with my experience. Positives included that the website and registration/payment system was easy to navigate and we were able to get timely responses from people who work for volunteer solutions.

Negatives were that I felt I didn’t get to help in my placement enough for what money I paid and what skill set I have. I am a registered nurse in Canada and was placed at a hospital where it was mainly observation and not much going on. I felt I wanted more of a purpose at the placement. Perhaps it is better to have a skill set questionnaire and then place people appropriately so they get the experience they want.

Staff at the volunteer house were lovely though and made us feel at home and like a family.
Sandy Lee
Feb 13, 2019
Verified Buyer
The teaching experience was really good, but only the intial communication and cordination should be better. I've was only able to got into contact with the local cordinator the last day, the contact info in the booklet should be updated constantly. Thank you!
Response from Volunteering Solutions
May 02, 2019
Hello Sandy, Happy to know that you had a good teaching experience in Zanzibar - Tanzania. Our apologies for the issues you faced when contacting your coordinator. We have taken care of this for future participants and it has been resolved. Thanks for sharing your feedback of the program. Wish you all the best ! Team Volunteering Solutions
Melanie Lovejoy
Feb 08, 2019
Verified Buyer
I just spent two weeks volunteering at an Autistic Child Care center in Hanoi, Vietnam and could not be happier with my experience. From start to finish everything was seamless.
The NGO I was paired with in Hanoi was fantastic as well. I highly recommend Volunteering Solutions to anyone looking for a volunteer program.
Response from Volunteering Solutions
Feb 27, 2019
Hello Melanie, Thanks for submitting your review about our Vietnam program. We are happy to know that you enjoyed the program. We look forward to your participation on our other programs soon.
Colin Morgan
Feb 08, 2019
Verified Buyer
I recently volunteered with the Street Children Project in South Delhi. The overall experience was life changing and very fulfilling. The support from Volunteering Solutions staff was fantastic throughout the process. On arrival to India we were greeted by one of their staff who brought us directly to our accommodation. There we meet more staff responsible for supporting volunteers at each accommodation. Any questions or concerns were always resolved as the staff were always willing to provide advice and information necessary. The actual experience of working with the children was incredible. The children are so loving and willing to learn from volunteers. They welcome you with open arms and hugs and make you feel that your time there is so meaningful. The memories of my time there will live in my heart forever. I would recommend anyone thinking of offering their time to volunteer to use Volunteering solutions.
Response from Volunteering Solutions
Feb 27, 2019
Hello Colin, Thanks for submitting your review about our India program. We are happy to know that you enjoyed the program. We look forward to your participation on our other programs soon.
Å arunas Montvila
Feb 05, 2019
Verified Buyer
Patirtis neįkainojama. Viskas sustyguota, aprūpinta,tikslu ir aišku. 🙂
About Volunteering Solutions
Volunteering Solutions Reviews, left by real genuine volunteers. Volunteering Solutions is a Top Rated International Volunteer Travel Company with low cost, affordable volunteer programs in over 26 countries starting from only £179 / $200. VolSol is accepting bookings for 2023 - 2024
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