Volunteer World
Travel & Vacation
4.6 From 1 to 5
1063 Reviews
Overall Ratings
5 Stars
767
4 Stars
202
3 Stars
52
2 Stars
18
1 Star
24
  • 1063 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Nov 27, 2020
Hi Linda , it’s been a good and informative first contact from you and the team at Volunteer World, looking forward to stretch this contact during the process . Kind Regards, Jesus
Nov 22, 2020
So far I've had a great experience! Everyon is extremely kind, helpful and organized.
Nov 20, 2020
The communication from volunteer world was outstanding. They were extremely attentive and understanding of many questions I had for them and accommodated to my every need. The only slight difficulty I faced was when I was trying to complete the first payment, although they were very quick to get back to me and find a solution. Overall a great experience and a trustworthy organisation.
Nov 20, 2020
Excellent customer service, however slowly processing online platform, e.g. payment workflows temporarily not working properly
Nov 15, 2020
Please fix payment systems. I didn't feel very safe making payment
Nov 04, 2020
All the staff has been available to me through the application process and they have answered all my questions so far. I’m happy to have chosen them!
Oct 27, 2020
My experience wasn't bad but the only problem I have is the payment process. your system doesn't really support visa card which is not good for us in Africa.
Oct 20, 2020
The communication with the organisation wasn't easy because not all questions were answered properly. So there was less support from Volunteerworld to foster the communication with the organisation. They didn't take the time to understand the problem completely so their answers were barely helpful.
Moreover the price on the organisation website was different (because of two factors) from the Volunteerworld prices (and Volunteerworld makes actually advertising with a so called "Best Price Guarantee"). Volunteerworld wasn't able to resolve the pricing difference completely, only one factor.
That wasn't a nice customer experience. I won't use that platform again to book such a trip. It's easier to just book it directly.
Oct 15, 2020
I think I've already done this -- a very positive review. Let me know if you haven't received it ............
Oct 15, 2020
Wide range of volunteer programs. Very supportive and communicative before the booking and payment. Cannot tell more so far.
Oct 05, 2020
So far my experience is going great
Oct 05, 2020
I am actually and totally disappointed. At one point, I almost felt I fell into a scam. Initially it was agreed I will pay 160 dollars which is 15%, latter on I was asked to pay the total. I asked for the contact number of the organisation I will be volunteering in the USA no one gave me, even the number of volunteer world is not avaiy online.

In the name of peace you either resolve this or simply send back the money I paid because it served me no purpose. I will never advice anyone to engage in the saga. I'm still writing an article about this to be pinky in due course if this issue is not settled out.
Oct 05, 2020
The people who work there were nice and friendly.
I will recommend volunteer world to other people.
Thanks for having helping me.
Sep 27, 2020
Volunteer World helped us find a great project fighting food waste and poverty in Portugal. Volunteer World is an easy way to find out what kind of projects, that are available for you in different contries.
Sep 25, 2020
Very good platform to get in contact with many projects all over the world!
I especially liked to get ONE person, to talk to and to answer every question, however silly it seemed to be! My project hasn’t yet started, so I can’t say anything about that, but as far as now, I can really recommend volunteer world! Cheers Paulina
Sep 19, 2020
I am delighted with the website ....Its exciting, informative, welcoming and varied. I am researching flights and your help looks to be the most efficient AND cheap so as soon as Indonesia re-opens, I will be booking my flight .....I even have my next Volunteer World work project lined up ......thank you for your inspiration.
Sep 18, 2020
The service of Volunteer World made it easy to come directly into contact with the local volunteering program!
Sep 15, 2020
Best platform to connecting volunteers around the world
Aug 29, 2020
Serious and well organized. Volunteer World responded quickly to all questions and put me in contact with local foundations. I recommend it one hundred percent.
Aug 29, 2020
Sorry for taking so long to responde, I was on holidays using my phone as little as possible. I‘m really glad I found your website and almost everything worked just fine. Thank you!:)
About Volunteer World
Volunteer World is the largest volunteer abroad comparison platform worldwide. We enable you to search and compare offers from large travel agencies as well as smaller local specialists and grass-root projects (NGOs) with only one click!
Volunteer World is a Verified Merchant
Questions? Contact Us
helpcenter@volunteerworld.com
+49 (0) 211 - 4160 4983
Ronsdorfer Str. 77a, 40233 Düsseldorf, Germany

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