Volunteer World
Travel & Vacation
4.6 From 1 to 5
1090 Reviews
Overall Ratings
5 Stars
785
4 Stars
209
3 Stars
54
2 Stars
18
1 Star
24
  • 1090 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Mar 02, 2021
Hello Thank you for this email. For me it was great and you tske care of the procedure keep going easy. So very thank you. I looking to forward to make my volunteer trip this summer as possible with this situation.

Best Regards

Maxime Champod
Mar 02, 2021
Pretty good, I had no problem contacting the people from the place I want to volunteer at, and then it was pretty easy to book
Feb 26, 2021
They were helpful and everything was as I saw in the web. Or even better!
Feb 24, 2021
I do like your site a lot. However here is a few thing you can make better:

- The "chat". It is in the way and waay to constant. A chat is better when it is smaller and in the very corner but the layout for in now doesn't make it look that serious. In the chat there is also lots of emojis that doesnt feel very serious at all.

- It would be easier to search if you had more functions. Like "close to water" or "mountain" for example
Feb 23, 2021
Anthony was very informative, and patiently walked me through the process of deciding on my options regarding booking the trip. I truly appreciate his time and personalized help.
Feb 22, 2021
Very good service, connected me easily with the program, I used a couple of other volunteer services to look for opportunities but this was definitely the best
Feb 21, 2021
Perfect website
Feb 05, 2021
The service is amazing, they help you alot.
We signed us up in a few days and it was all good and well explained. We can’t wait to go!
The only thing i have to say is the website, it is really slow.
But all the rest is great!
Jan 28, 2021
Good organisation, with nice and very reactive people :)
Jan 26, 2021
The experience with Volunteer World was fine with just a couple of disappointing exceptions:
1) Whenever I had a question that could not be answered by the website, I tried to ask the question to the remote connection and I was under the impression that I was communicating with a live person when it was actually a bot that could not answer my questions.
2) I was given the option to communicate with a live person but there was never a live person available.
3) The instructions for using PayPal, bank transfers, etc. were not clear at all and there was no explanation as to why a volunteer could not directly send WHRC a personal check.

This was not exactly a smooth process because everything was handled via bot's and no live people. The hours for the availability of live representatives should be advertised somewhere and what country you would be contacting for the live representatives.
Jan 22, 2021
it was great, other than the temporary problem with the payment page, and they have a temporary alternate way of making the deposit and final payment, they also answered all my questions within 24 hrs...they also put me in contact with the person in charge of my chosen project right away...nothing to complain about, and they were all very nice people !!!
Jan 19, 2021
Hello, it's my first experience with an ONG, a perfect and quick communication, a very good feeling for my future Mission in Capé Verde. I think it's a serious organisation and I'm impatient to start my mission.
Jan 19, 2021
A very smooth and easy experience booking on to a project through volunteer world. Slight problem with the payment initially but easily resolved with Greta customer service
Jan 16, 2021
Very attentive and helpful
Jan 15, 2021
Good
Jan 12, 2021
Really quick and easy to use and got us a volunteering job within 2 days thanks for all your help would 100% recommend!
Jan 04, 2021
Das Angebot war gut übersichtlich dargestellt und Hilfe bei Fragen kam auch direkt. Das war gut. Ich hatte jedoch ein paar Probleme als es um die Zahlung ging deshalb nur 4/5.
Jan 03, 2021
I used there live chat and was responded to very quickly and they were very knowledgeable and friendly.

The lay out to this website is very simple to use the problem is it takes about 5 minutes for each page to load. I tried this on both my phone and laptop using trying Firefox, chrome and ecosia.
Dec 23, 2020
Thank you for replying me, and helping me to book my trip
Dec 22, 2020
They are abailable at any time and willing to help.
About Volunteer World
Volunteer World is the largest volunteer abroad comparison platform worldwide. We enable you to search and compare offers from large travel agencies as well as smaller local specialists and grass-root projects (NGOs) with only one click!
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Volunteer World is a Verified Merchant
Questions? Contact Us
helpcenter@volunteerworld.com
+49 (0) 211 - 4160 4983
9AM - 5PM CET

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