Violet L
Verified Buyer
Nov 20, 2020
The communication from volunteer world was outstanding. They were extremely attentive and understanding of many questions I had for them and accommodated to my every need. The only slight difficulty I faced was when I was trying to complete the first payment, although they were very quick to get back to me and find a solution. Overall a great experience and a trustworthy organisation.
Mathias N
Verified Buyer
Oct 20, 2020
The communication with the organisation wasn't easy because not all questions were answered properly. So there was less support from Volunteerworld to foster the communication with the organisation. They didn't take the time to understand the problem completely so their answers were barely helpful.
Moreover the price on the organisation website was different (because of two factors) from the Volunteerworld prices (and Volunteerworld makes actually advertising with a so called "Best Price Guarantee"). Volunteerworld wasn't able to resolve the pricing difference completely, only one factor.
That wasn't a nice customer experience. I won't use that platform again to book such a trip. It's easier to just book it directly.
Moreover the price on the organisation website was different (because of two factors) from the Volunteerworld prices (and Volunteerworld makes actually advertising with a so called "Best Price Guarantee"). Volunteerworld wasn't able to resolve the pricing difference completely, only one factor.
That wasn't a nice customer experience. I won't use that platform again to book such a trip. It's easier to just book it directly.
Riyu B
Verified Buyer
Oct 05, 2020
I am actually and totally disappointed. At one point, I almost felt I fell into a scam. Initially it was agreed I will pay 160 dollars which is 15%, latter on I was asked to pay the total. I asked for the contact number of the organisation I will be volunteering in the USA no one gave me, even the number of volunteer world is not avaiy online.
In the name of peace you either resolve this or simply send back the money I paid because it served me no purpose. I will never advice anyone to engage in the saga. I'm still writing an article about this to be pinky in due course if this issue is not settled out.
In the name of peace you either resolve this or simply send back the money I paid because it served me no purpose. I will never advice anyone to engage in the saga. I'm still writing an article about this to be pinky in due course if this issue is not settled out.
Paulina D
Verified Buyer
Sep 25, 2020
Very good platform to get in contact with many projects all over the world!
I especially liked to get ONE person, to talk to and to answer every question, however silly it seemed to be! My project hasn’t yet started, so I can’t say anything about that, but as far as now, I can really recommend volunteer world! Cheers Paulina
I especially liked to get ONE person, to talk to and to answer every question, however silly it seemed to be! My project hasn’t yet started, so I can’t say anything about that, but as far as now, I can really recommend volunteer world! Cheers Paulina
AnneLouise M
Verified Buyer
Sep 19, 2020
I am delighted with the website ....Its exciting, informative, welcoming and varied. I am researching flights and your help looks to be the most efficient AND cheap so as soon as Indonesia re-opens, I will be booking my flight .....I even have my next Volunteer World work project lined up ......thank you for your inspiration.
About Volunteer World
Volunteer World is the largest volunteer abroad comparison platform worldwide. We enable you to search and compare offers from large travel agencies as well as smaller local specialists and grass-root projects (NGOs) with only one click!
Volunteer World is a Verified Merchant
Questions? Contact Us
helpcenter@volunteerworld.com
+49 (0) 211 - 4160 4983
Ronsdorfer Str. 77a, 40233 Düsseldorf, Germany
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