Response from VitaMedica
Aug 23, 2019
Great question Leticia! We don't currently have a formal referral program, but we'll email you directly to make sure you get taken care of. We definitely appreciate referrals! :)
Cynthia L
Verified Buyer
Response from VitaMedica
Aug 18, 2019
It looks like our recent backorder delayed your product delivery by 2 weeks. The backorder was due to a variety of supply issues, but these have since been resolved and we do not anticipate encountering this situation any time soon! In a normal situation, you can expect to receive your order within 2-3 business days. Just keep in mind that any orders placed over the weekend are not shipped out until Monday morning. Thanks for your patience!
Jennifer Y
Verified Buyer
Response from VitaMedica
Aug 14, 2019
We totally agree! Around the time of surgery, you'll want to eat healthy plus take dietary supplements to support a faster recovery. For tips on the best healing foods to eat after surgery, check out our article on our blog: https://vitamedica.com/wellness-blog/10-best-healing-foods-to-eat-after-surgery/
Metka D
Verified Buyer
Response from VitaMedica
Jul 11, 2019
Thanks for submitting this review Metka. While we limit the delivery frequency options on the website for when you first subscribe, on our side we can modify the frequency to anything you'd like once the initial subscription has been created. Every 22 days, every 5 weeks, whatever you'd like! Just place an order using one of the default options and then email us with how you'd like it to be changed. customerservice@vitamedica.com
Erika H
Verified Buyer
Response from VitaMedica
Aug 10, 2019
We have been the leading provider of Recovery solutions for over 20 years to aesthetic practices across the country. So we're widely recognized by plastics, facial plastics, cosmetic derms and skin care professionals as the go to company for Recovery solutions!
Cristina B
Verified Buyer
Response from VitaMedica
Jul 12, 2019
We're sorry to hear that you had a problem with our products. Not sure if our Anti-Aging Formula or our GI Balance Probiotic contributed to the issue? Without further information, it's a bit difficult to diagnose. But, if you're not accustomed to taking the B-vitamin niacin, you may have had what is called the niacin-flush. Niacin is formulated in our Anti-Aging Formula. Fair-skinned individuals are more susceptible to this occurring but in most people, the flushing disappears after a week or so on the product. If you have any concerns, please feel free to contact us either by phone or email wellnessadvisors@vitamedica.com.
Response from VitaMedica
Jul 01, 2019
Hi Delonte, checking tracking with USPS it looks like your package was delivered today around 4pm. While shipping transit with USPS Priority Mail averages 2-3 days, it sometimes can take longer if, for example, the package was sorted to the wrong post office, which seems to have been the case here. We do apologize for the delay, and hope you enjoy your product!
Questions? Contact Us
customerservice@vitamedica.com
1-888-368-8605
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