Sierra M
Verified Buyer
Sep 19, 2019
I've so enjoyed using the VitaMedica products and the customer service is exceptional. Having my supplements arrive on a schedule makes it to much easier for me to keep up with. I use the clear skin pack and it has made a phenomenal difference in my skin. Not only has it helped to clear and reduce breakouts, but it has improved the texture and tone as well. I am a very happy customer and will continue to be for years to come!
Response from VitaMedica
Sep 21, 2019
Thank you Sierra for your loyalty to VitaMedica! Nothing pleases us more that we've met or exceeded your expectations for providing excellent customer service.
Lisa S
Verified Buyer
Response from VitaMedica
Sep 21, 2019
Thanks for your feedback on our Anti-Aging Formula supplement. We're happy to hear that our #1 seller not only helps with energy but helps with sleep too!
Mary M
Verified Buyer
Response from VitaMedica
Sep 18, 2019
Hi Mary. Confirming that we have paused your shipments for the time being. You can reactivate them any time by logging in to your account or by emailing or calling us. Thank you for the kind words and for being a customer.
Alejandra S
Verified Buyer
Response from VitaMedica
Sep 09, 2019
Glad to hear that you loved our Healthy Skin Formula. Although "beauty from within" has become more popular in the past year or so, we've focused on the largest organ of the body - also known as the skin - for 20 years. We've worked side-by-side with skin care professionals to develop a product line that works in concert with topical products and treatments. Stay tuned as we launch additional nutracosmetics in late 2019 and early 2020 - especially collagen!
Terri L
Verified Buyer
Response from VitaMedica
Aug 28, 2019
For many years we included our single serving vitamin holders with every order. But we thought it might be time for a change. However, if you'd like to receive one just contact our customer service department and they can include in your next order.
Response from VitaMedica
Aug 23, 2019
Great question Leticia! We don't currently have a formal referral program, but we'll email you directly to make sure you get taken care of. We definitely appreciate referrals! :)
Cynthia L
Verified Buyer
Response from VitaMedica
Aug 18, 2019
It looks like our recent backorder delayed your product delivery by 2 weeks. The backorder was due to a variety of supply issues, but these have since been resolved and we do not anticipate encountering this situation any time soon! In a normal situation, you can expect to receive your order within 2-3 business days. Just keep in mind that any orders placed over the weekend are not shipped out until Monday morning. Thanks for your patience!
Questions? Contact Us
customerservice@vitamedica.com
1-888-368-8605
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