648
Reviews
Reviews
648
Recommend
9 / 10
TrustScore
9.29 / 10
Nathaniel Flick
Verified Buyer
Need someone to contact me re: duration of ssl
Hi, I'm disappointed no one's answered my support request yet? I bought a cert for 1yr but it shows it's only for six months in the code itself. Needs to be fixed!
Hi, I'm disappointed no one's answered my support request yet? I bought a cert for 1yr but it shows it's only for six months in the code itself. Needs to be fixed!
Response from Trustico®
May 01, 2013
Hi Nathaniel, we respond to support requests within just a few hours, I am not sure why you would not have had a response yet though I do suggest checking your e-mail spam filters for our message. Additionally, it sounds like you have not installed your SSL Certificate correctly - we would never issue an SSL Certificate for 6 months (it's not possible) and it sounds like the wrong SSL Certificate is binding to your IP Address.
Bruno Frey
Verified Buyer
the fastest way to get a SSL Certificate
Very good WEB Site , you can find hints and wizards to get the type of certificate you need. Once you start buying a certificate at trustico you get it in just a few minutes!
And it works!
Very good WEB Site , you can find hints and wizards to get the type of certificate you need. Once you start buying a certificate at trustico you get it in just a few minutes!
And it works!
Dillon W
Verified Buyer
Email level borders on spam... Constant messaging has let the company down
Product itself is quick efficient and well priced.
However the level of emails sent from the company is borderline spam. Its takes an otherwise good experience and ruins it
Product itself is quick efficient and well priced.
However the level of emails sent from the company is borderline spam. Its takes an otherwise good experience and ruins it
Response from Trustico®
May 01, 2013
Hi Dillon, We send e-mails to confirm the purchase, confirm the payment and to confirm fulfilment. Additionally we send renewal notices to let our customers know when the SSL Certificate is nearing expiry. Can you please contact us and let us know what e-mails you are receiving so we can investigate. Kind regards, Zane Lucas
James N
Verified Buyer
Best prices
I use Trustico for most SSL certificates, it is a great service. My review would be 5 stars if they added a way to download the certificates directly as a PFX file instead of using the conversion tool, but no big deal.
I use Trustico for most SSL certificates, it is a great service. My review would be 5 stars if they added a way to download the certificates directly as a PFX file instead of using the conversion tool, but no big deal.
Response from Trustico®
May 01, 2013
Hi James, thanks for the review. I'll ask our developers to look into being able to download a PFX version and will hopefully get the ball rolling on that feature - it's something I would like to see too! Kind regards, Zane Lucas
Jens Venn
Verified Buyer
great stuff
Works perfectly well and was issued within minutes. I will buy a certificate from trustico now.
Works perfectly well and was issued within minutes. I will buy a certificate from trustico now.
Borislav Rangelov
Verified Buyer
cool
This is very cool.
This is very cool.
Bruce Mears
Verified Buyer
Normally good, but if there is a problem very difficult to get support
For some strange reason, for one of my clients, when I created a new SSL (QuickSSL Premium) the order went on hold for several days and it was extremely difficult to contact anyone to release the order that got stuck in limbo. Support LOOKS good, with all types of options to get support, but none of them work. No-one is 'home' to answer any queries or solve problems.
For some strange reason, for one of my clients, when I created a new SSL (QuickSSL Premium) the order went on hold for several days and it was extremely difficult to contact anyone to release the order that got stuck in limbo. Support LOOKS good, with all types of options to get support, but none of them work. No-one is 'home' to answer any queries or solve problems.
Response from Trustico®
May 01, 2013
Hi Bruce, thanks for your review - we are available via Live Chat and Telephone during normal business hours so I am not sure why you couldn't get through to anyone :/ Please be sure to let us know if you need any further assistance, I will also investigate your order further to find out what caused the delay - though I suspect the order may have been queued at Symantec for manual review.
Peter Karel
Verified Buyer
Easy,cheap,more than enough choices
Trustico is a low threshold for SSL certificates. Good support.
Trustico is a low threshold for SSL certificates. Good support.
About Trustico®
Creating a successful secure web presence should be easy and affordable. Trustico® provides the best quality, most fully featured online security products and services at comparative prices.
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