The Swansea Mortgage Broker
5 From 1 to 5
88 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 88 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Jun 21, 2019
Rob Thomas has been a great adviser and support, I would definitely choose him again.
Jun 05, 2019
We had Rob look after us through the whole experience. We had a great experience rob was very helpful at every turn. The response was very good and we were able to . purchase our house all thanks to rob. Something we didn't think was possible.
May 22, 2019
Rob couldn’t be more helpful and guided me every step of the way. He communicates at every stage of the mortgage - this ensured that I knew what was happening and what to do next.
May 01, 2019
Rob Thomas was my broker; it was my first mortgage application and he provided a thoroughly professional service throughout - my case was quite a difficult one due do my employment setup but Rob was undeterred and very helpful in laying out exactly what was necessary, as well as being very responsive.

My only only constructive comment would be that everything was done via phone/e-mail, which is fine but the service could perhaps use some modernisation (i.e. a portal to keep track of documents necessary).

Got a good deal & would recommend the service to first timers like myself.
Apr 17, 2019
Rob was extremely knowledgable, however he explained each step of the process so it made complete sense to me and supported me with everything that was required. It was completed in a quick time period and correspondence were always immediate. Highly professional and extremely professional, I will definitely pass his contact details on and recommend.
Mar 25, 2019
Excellent service.
Mar 25, 2019
Great service from initial phone call to mortgage offer. Rob Thomas helped us when we needed a lender.
Mar 15, 2019
I have never come accross any other person who is as efficient and responsive as rob thomas. Nothing is too much trouble, exceptionally speedy communication. Fully supportive and extremely proactive, proffesional and direct.
Mar 12, 2019
Great service very happy and would recommend
Mar 06, 2019
We had a great experience with Rob and The Mortgage Broker. He was extremely efficient and his communication with us throughout the process was excellent. We would recommend him to anyone.
Feb 18, 2019
These guys are brilliant. Rob was highly informative, patient and flexible. Excellent communication channels and speedy replies. Will be using them again for my next re mortgage.
Feb 18, 2019
Great service and support when the first deal fell through. Guided us through the process as first time buyers and made it simple to understand. Will be happy to reuse their services when fixed rate period comes to an end.
Nov 21, 2018
Professional with an extremely high customer service. Communications are fast and efficient with expert advice tailored to the individual needs of the client. I have utilized this company on two seperate occasions and would not look anywhere else. I am highly satisfied with all aspects and fully intend to use this company again in the future.
Nov 12, 2018
Very good service
Nov 07, 2018
I would rate the service 5 stars, always prompt replies to any queries I had.
Nov 01, 2018
As ever, a superb service by Rob and the team. Rob is an expert in his field, and I’ve trusted his advice for over 2 years now with 3 separate product reviews. Information flows fast, attention to detail is first class, and you always feel like you are receiving 100% focus. I wouldn’t hesitate to recommend (and have done a few times) their service.
Oct 30, 2018
Excellent! Very friendly, informative and good value for service. I recommend Rob to anyone. Thank you
Oct 28, 2018
I received very helpful and clear advice with support along every step of the way to getting my mortgage secured.
Oct 26, 2018
I have used their service on three occasions and been satisfied on all. I recommended them twice and no regrets. Despite not meeting physically, they are far better than walk in service providers.
Oct 08, 2018
Rob was very proactive in contacting us before the end of our current fixed mortgage term. He and his team quickly and efficiently sorted out another fixed term at a rate we were unable to obtain going direct to the lender. Highly recommended.
About The Swansea Mortgage Broker
Hi Guys, i'm Rob Thomas and i'm the owner of The Swansea Mortgage Broker. I believe in a personal service and as such i'm set up to help clients build their own knowledge with mortgage and insurance advice which you will get specifically from me. We are located at Princess house on Princess way in Swansea although we primarily conduct our business via telephone and email as experience has proven to us this leads to a better experience for our clients. Whole of Market mortgages and Insurance. I set this company up with the intention of creating a personal service built around efficiency - specifically delivering accurate, speedy responses to clients requirements; no scenario is too difficult to assess.
The Swansea Mortgage Broker is a Verified Merchant
Questions? Contact Us
0800 410 1170
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.

The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted