SuperJeweler.com
4 From 1 to 5
1785 Reviews
Overall Ratings
5 Stars
1039
4 Stars
244
3 Stars
137
2 Stars
109
1 Star
256
  • 1785 Reviews
  • 8 / 10 Recommend
  • 8.08 / 10 TrustScore
Nov 10, 2019
To date, no one has complimented on the jewelry I've purchased from you.
Oct 14, 2019
Love my jewelry! Also, got it pretty fast! I will order again :)
Oct 06, 2019
Quality nowhere near expected. Will not purchase again unless significant discount
Sep 28, 2019
Good communication, nice product at a great price. Arrived when expected.
Sep 25, 2019
I was disappointed with the necklace. It looked much nicer on the website than in reality. I am sending it back.
Sep 25, 2019
I was presently surprised of the quality and actual appearance of the necklace. I have not given it to my wife yet as its a present so I can't rate the craftmanship, but it appears it will hold up. Shipment was quick, and the price was worth purchase.
Sep 24, 2019
Disclosure: This review is an update to a previous review of my order (1-star).
Since receiving my initial order and posting my review of disappointment in the color of my diamond earrings, SuperJeweler's "super" customer support member reached out to me within hours of my review's posting.
Over the next few days, Nicole worked with me through the return of my original order to making all attempts to send me the absolute best replacement earrings.
I received the replacement earrings this weekend. Even through many assurances that she would give me the best they could offer and advising me through my decisions, as most semi-cynical customers tend to be, "I'll believe her when I see them." I'm a believer! Every promise made to me (in writing!), Nicole followed through. I love my earrings. SJ customer forever! (5-star!!!!!)
Sep 24, 2019
My earrings came in and were cheaply made, one of the earring backs did not lock in tight and the earring fell out quite frequently that I stopped wearing them
Sep 23, 2019
Thank You so much gift arrived on time and was loved.
Sep 23, 2019
If it seems like to good a deal to be true, then it is exactly that. Low quality, looks like it was ran over by a truck, twisted with sharp edges. Low quality, cheap stones that don’t even shine.
Sep 23, 2019
Poor quality
Sep 23, 2019
Over all things were easy to order .Delivery was fast. Jewerly looks like it is a. nice quality.
Sep 23, 2019
I received a damaged product. I called the customer service line about a refund and never received a call back.
Sep 22, 2019
not happy with purchase
Sep 22, 2019
Earrings were "natural diamonds" which are not very attractive. The diamonds only go about half way around the earring, then its filled in with round metal shapes. Also the posts on these earrings are oversized and oddly shaped, making them uncomfortable to wear. I will be returning them.
Sep 22, 2019
Ok
Sep 22, 2019
The earring I bought were gorgeous!
Sep 22, 2019
When I purchased the product it state it come with a certificate of authenticity, which I did not receive. Upon calling customer service they only jewelry that is over $500 comes with it. First the original price was $499 and second I have ordered before and received an appraisal card which I did not pay over $500 for. Second issue I also ordered a personalized dog tag. I found out the the order was not fulfilled when I received my other merchandise. I received no notification that part of my order was canceled. Very disappointed with this company.
Sep 22, 2019
My first time ordering from your website. However, I was so pleased at the quality of my item. As a result, I will definitely order from you again!
Sep 22, 2019
I love my earrings and the price was great I love shopping at SuperJeweler and I will keep shopping thank you
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