Sun Federal Credit Union
4.7 From 1 to 5
58 Reviews
Overall Ratings
5 Stars
50
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
0
  • 58 Reviews
  • 10 / 10 Recommend
  • 9.4 / 10 TrustScore
Aug 04, 2020
Love the credit union. Everyone is very helpful and always answers the phone quickly and help. The reason for only four stars today, I'm extremely frustrated with the website. I've been locked out and its after hours. I can not get the website to send me an email to reset the password. It tells me I'm locked out and to go to another link and I can't get anywhere. There should be an easier way to unlock your password after hours.
Jul 09, 2020
Member for 30+ years. Extremely satisfied with all aspects, except the recent change to automated tellers. "People Caring About People"? This seems like just a means to save a buck or two. In my experience it is slower and more frustrating. Also far less sanitary with everybody touching the same screens over and over. I miss the personal touch of face to face interaction.
Jun 30, 2020
great credit union excited for the Perrysburg branch to open
Jun 29, 2020
I'm really torn about this rating. Up until the lobby was closed and we needed to do the drive thru I would have given a 5 star rating and a 10 to recommend to my friends. I've been a member for 30+ years and this is the first time I've been disappointed. I recently needed a large sum of money and wanted to get hundred dollar bills. The drive thru machine can only give up to fifty dollar bills per the associate. I wasn't looking forward to carrying around a wad of fifty dollar bills.
Jun 08, 2020
Your website is slow. Cuts you off in the middle of transaction. Ever since you changed your system the website is awful. The people that answer the phone are always nice and helpful when I've had questions.
That is not my problem. Just the website.
May 27, 2020
Cannot view transactions
May 16, 2020
great service make you feel like family.
Apr 30, 2020
Love it Great Bank
Apr 12, 2020
Ive been in this credit union for 43 years. Friendly service but i cant get a Visa credit card sent to me after 5 phone request. Thats very POOR service. Every few months problems are so agitating that l want to terminate all business with them
Jan 31, 2020
Sun Federal Credit Union is the BEST credit union around northwest Ohio. I was with Focus Credit Union for years, and I switched. Let me tell you..best thing I did all of 2019. Thank You
Jan 03, 2020
I have this Oxford branch before and after retirement continually. I am very satisfying and trust SFCU.
Jan 02, 2020
I opened my account at SFCU when they first opened and have been a member ever since. The service is wonderful at all of the branches that I use. When my son was in the military for 25 yrs he was able to use the service also when he was deployed. SFCU for me is better then any bank. I am so happy that I still am able to use them even after retirement.
Jan 02, 2020
Best bank ever. Great service, always friendly. I will keep them forever.
Dec 03, 2019
I've been a member of this credit union since 1975. They've been my financial support through home ownership, home repair, car purchases, credit card account, personal loans, etc. And my grown children have always banked with SunFedcu. Thanks SunFed for a lifetime of great services.
Nov 15, 2019
Fast and great service.
Nov 12, 2019
Friendly, very professional, staff
Oct 25, 2019
Awesome bank friendly people
Oct 24, 2019
Banked with for years great service
Oct 06, 2019
Always a great experience from cashing a check to applying for a loan. Member since 1996. I think the new bank on Reynolds Rd is state of the art. I went in and realized at the time they do not have a teller at a desk. . They have a couple of TV monitors that you approach and tap on in order for a live teller to come up on the screen. It was a fast and easy way to bank.
Sep 27, 2019
Love Sun Federal they give me the loan I need for my house and they just all around better then any bank I been to they treat you like family
About Sun Federal Credit Union
Sun Federal provides you with personal service and a secure, trustworthy and local place to save, borrow and invest in yourself and your community.
Sun Federal Credit Unionis a Verified Merchant
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