Rosenthal Online Store
4.4 From 1 to 5
535 Reviews
Overall Ratings
5 Stars
399
4 Stars
65
3 Stars
17
2 Stars
15
1 Star
39
  • 535 Reviews
  • 9 / 10 Recommend
  • 8.89 / 10 TrustScore
Dec 07, 2019
well packaged! thank you!
Dec 04, 2019
I did not receive my full order. I ordered 7 plates to complete a set I own, and only 6 were sent. When I notified Rosentgal I was told they would send out the plate promptly and apologized. Two weeks later I am still waiting for my plate and I noticed they are also sold out now. I just emailed their representative Christopher again. I’d like my plate or a refund. Thank you for your attention to this matter.
Dec 03, 2019
Arrived promptly and in perfect condition - I did not seem to get the 10% discount it said on website - that said I am very pleased! Wished they had Tac 02 Black
Dec 02, 2019
Half of the items arrived broken.
Dec 02, 2019
No problems - I found the item I needed indoor inventory, placed the order, it arrived even faster than anticipated. Thanks
Dec 02, 2019
Rosenthal Loft White Collection is terrific - I have had the dishes in both our main and holiday homes for over 12 years and despite daily use they show little wear and tear.
I have been buying the product from a kitchen store in Canada. Recently, I have purchased a large number of pieces to add to the collection and replace broken pieces. The dishes arrived on time but a promised 10% discount was not applied and I am also working on the replacement/refund of 3 pieces which arrived broken in-transit.
Dec 01, 2019
Very satisfied!
Nov 27, 2019
IhadawonderfulexperiencewiththeRosenthalteam.Ihadorderedthewrongitemandwasabletochangemyordereasilyusingtheircustomerserviceemail.Ifollowedupthenextday,andthecustomerservicerepwasontopofit.Easyworld!Thankyou!
Nov 25, 2019
Everything was packaged well. Delivery was quick
Nov 25, 2019
The online experience was excellent. The 12 glasses arrived in perfect condition the shipping/ packaging was perfect
Nov 24, 2019
Great Product and great company.
Nov 21, 2019
Very courteous experience when there was a minor issue with my order; I am very satisfied.
Nov 21, 2019
Great dinner and salad plates! Have had a set since the early 80’s and enjoyed them ... have two other rosenthal patterns they all make a nice table setting. Thanks for a great product !
Nov 21, 2019
I at first had a hard time finding the pattern we have but then we remembered the name. After that the site worked well and everything arrived quickly and well wrapped.
Nov 20, 2019
great customer service, fedex broke one of four glasses
Nov 17, 2019
Measurements are helpful but would like photos of china to give a side profile also.
Nov 12, 2019
Excellent.
Nov 09, 2019
We love Rosenthal bone China. Unfortunately my husband broke our Brillance Fleurs Sauvages vegetable bowl, which was one of our favorites. We really liked how thin the walls of the bowl were, such an elegant, light feel. The two replacement bowls that we ordered have thicker walls, while the bowls are still beautiful and probably a little stronger, we had hoped to receive bowls with slightly thinner walls. We also have this same bowl in the two smaller sizes and their walls are thinner too. Hope this input is useful!
Nov 08, 2019
My China order was well packed and arrived quickly. Great quality China.
Nov 06, 2019
No gift option and when wrote customer service didn’t hear for days and then when I had tried to call the number, couldn’t reach anyone. I finally heard from Elliot who was helpful

Y’all need a gift option with a place to write a note !
About Rosenthal Online Store
ROSENTHAL USA - EVERYTHING FOR THE WELL SET TABLE Rosenthal has continually developed its collections to meet the requirements of global markets and modern consumers. Each of the successful Rosenthal brands, including the Rosenthal studio-line with design oriented, avant-garde services and objects of art in porcelain and glass, the Rosenthal classic with its timelessly beautiful, elegant porcelain collections and Thomas, the “Trend Factory” with design oriented consumer porcelain, offers contemporary and high quality products. The extensive product range is complemented by the lifestyle collection “Rosenthal meets Versace” with its luxurious porcelain services and exclusive gift ideas. TRADITION IN DESIGN Over 135 years an extraordinary, richly diverse company has grown in the town of Selb/Upper Franconia, that today is one of the leading suppliers worldwide for contemporary, innovative design for the tabletop, home interiors and gift areas and a range of brands with an international appeal. The company was shaped largely by the two entrepreneurial personalities – privy councillor Philipp Rosenthal and his son Philip Rosenthal – until well into the 1970’s. The company is influenced today by the exceptionally close work with leading artists and designers from across the globe. A unique corporate culture has developed upon these foundations – shaped by design and the encounter with art and culture – stretching from product development to brand image and architecture to the corporate CI and the promotion of cultural projects. "Consumer articles and objects of art have only maintained their cultural and material value over the centuries if they were designed as contemporary objects of their era – but never as imitations. We therefore only work with artists and designers who may well represent differing directions, but have all dedicated themselves to designing contemporary originals of our times." Philip Rosenthal, 1962
Rosenthal Online Store is a Verified Merchant
Questions? Contact Us
help@rosenthalusa-shop.com
2018048000
9AM - 5PM EST

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