Rosenthal Online Store
4.5 From 1 to 5
493 Reviews
Overall Ratings
5 Stars
369
4 Stars
60
3 Stars
17
2 Stars
13
1 Star
34
  • 493 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Aug 20, 2019
The experience was good. Items were packed very well and arrived in good order. One of my items has a black dot in the underside. I believe this is the mark for seconds. I’m not sure why I have a second as I purchased a new item. Can you please let me know what the black fit is for?
Aug 16, 2019
Excellent service
Aug 15, 2019
These saucers were exactly what I was looking for to match my white espresso cups!
Aug 15, 2019
Great customer service however, I paid for 1 day shipping and item didn't come in time. Representative was kind enough to refund shipping charges
Aug 13, 2019
Very good
Aug 10, 2019
Rosenthal's website was easy to use, the shipment was fast, and the packaging was impeccable. I am glad to have found this site. I didn't realize I could order replacements for my Thomas Loft set from Rosenthal. Very cool. Pricing also seems competitive with other sites.
Aug 08, 2019
Rapid, friendly service.
Aug 08, 2019
Excellent service, prompt delivery
Aug 07, 2019
The item was sent to me instead of the couple getting married. I ordered the item assuming it was going to get shipped to the couple but instead it was shipped to me. Now I have to go through the headache of figuring out how to get to item shipped across the US to them.
Aug 06, 2019
Had the merchandise I needed. Speedy delivery. Will go to Rosenthal Online if I ever need a replacement.
Jul 30, 2019
The platter I got is beautiful. It was slow to arrive but worth the wait.
Jul 26, 2019
I was disappointed with the time it took receive my sugar bowl. I had to call three times. I am very happy to have finally received it. It was well wrapped and the employee was very kind and helpful when I called.
Jul 26, 2019
Easy ordering process and timely notification of order and shipping information. Very fast shipping.
Jul 24, 2019
Excellent service, excellently packaged.
Jul 22, 2019
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Jul 16, 2019
Great customer service. Items very well packed.
Jul 16, 2019
Very pleased
Jul 16, 2019
Lovely dishes, arrived promptly and safely. Thanks!
Jul 10, 2019
I purchased a $200 Versace mug and when I received it, it was absolutely beautiful. After just one use and a delicate wash, I noticed two very small pieces of gold had came off. I called about getting a replacement and spoke to a very nice woman, who said they would be in contact with me about getting a return label. It has now been over two weeks with no further contact. I have now decided to just use it for display, as to not further damage it.
Jul 08, 2019
Excellent experience!
About Rosenthal Online Store
ROSENTHAL USA - EVERYTHING FOR THE WELL SET TABLE Rosenthal has continually developed its collections to meet the requirements of global markets and modern consumers. Each of the successful Rosenthal brands, including the Rosenthal studio-line with design oriented, avant-garde services and objects of art in porcelain and glass, the Rosenthal classic with its timelessly beautiful, elegant porcelain collections and Thomas, the “Trend Factory” with design oriented consumer porcelain, offers contemporary and high quality products. The extensive product range is complemented by the lifestyle collection “Rosenthal meets Versace” with its luxurious porcelain services and exclusive gift ideas. TRADITION IN DESIGN Over 135 years an extraordinary, richly diverse company has grown in the town of Selb/Upper Franconia, that today is one of the leading suppliers worldwide for contemporary, innovative design for the tabletop, home interiors and gift areas and a range of brands with an international appeal. The company was shaped largely by the two entrepreneurial personalities – privy councillor Philipp Rosenthal and his son Philip Rosenthal – until well into the 1970’s. The company is influenced today by the exceptionally close work with leading artists and designers from across the globe. A unique corporate culture has developed upon these foundations – shaped by design and the encounter with art and culture – stretching from product development to brand image and architecture to the corporate CI and the promotion of cultural projects. "Consumer articles and objects of art have only maintained their cultural and material value over the centuries if they were designed as contemporary objects of their era – but never as imitations. We therefore only work with artists and designers who may well represent differing directions, but have all dedicated themselves to designing contemporary originals of our times." Philip Rosenthal, 1962
Rosenthal Online Store is a Verified Merchant
Questions? Contact Us
help@rosenthalusa-shop.com
2018048000
9AM - 5PM EST

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