PonyCycleStore Kids
4.5 From 1 to 5
59 Reviews
Overall Ratings
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Reviews 59
Recommend 9 / 10
TrustScore 9 / 10
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Brittany Winstanley
Jun 10, 2021
Verified Buyer
Not satisfied with the sizing at all. Pictures on that site have no comparison.
Alfiia Mansurova
Feb 15, 2021
Verified Buyer
Mary Gallagher
Feb 14, 2021
Verified Buyer
We love it!! Got it for my 2yr old he rides it all the time. Easy assembly...my 13yr old put it together for him..lol He will have this a long time..built very well!!
jane olson
Feb 13, 2021
Verified Buyer
I never received the order of the pony. Never delivered.
Louise Claveau
Feb 13, 2021
Verified Buyer
I ordered a Medium Ponycycle unicorn from Peazz in January 2020. It was to be a gift for my granddaughter’s birthday. It travelled back and forth from their facility to Canada numerous times and was stopped at customs due to missing documentation. After more than 50 emails, being asked numerous times to be patient, I asked for a refund and was again asked to be patient. Unable to get a refund because too much time had passed since the original purchase, I finally settled for a less expensive replacement, a small poney, which arrived in August, more than 8 months later. I lost a lot of time, and money.
I did purchase another unicorn from Amazon, and received it a few days after the order... while I was still waiting, and being exceedingly patient, for an answer from Peazz.
Both grandchildren love their unicorn and poney, which made the ordeal worthwhile in the end.
Dawna Wood
Feb 13, 2021
Verified Buyer
It took an abnormally long time for the product to ship and missed birthday party it was meant for
Natalie Welch
Feb 12, 2021
Verified Buyer
Great toy
Meredith Kane
Feb 12, 2021
Verified Buyer
A well loved toy, worth the price!
Hiten Solanki
Feb 12, 2021
Verified Buyer
Horrible, bought 2 and never received! And now I’m out of pocket with out the 2 pony cycles I ordered!
Pamela Naaman
Feb 09, 2021
Verified Buyer
Fabulous toy and excellent customer service.
I ordered two cycles for my grandkids in early December and begged for a Christmas delivery. I really didn’t have much hope but low and behold, Christmas Eve both cycles arrived! Forever grateful for customer service going above and beyond.
The grandkids loved them!
May xiaomei Zou
Jan 18, 2021
Verified Buyer
Good one
Charlotte McDonald
Sep 15, 2020
Verified Buyer
Such a great toy! Our girls have loved them.
Ashley Wieske
Aug 18, 2020
Verified Buyer
Horrible. I’ve been trying to get my refund for the last 8 months and they keep telling me they will get back to me. They even said I should see it by the beginning of June and still nothing. There is no customer support.
Nancy Russo
Aug 10, 2020
Verified Buyer
My granddaughter can’t get it to move by herself.
Lacy Gibson
Aug 09, 2020
Verified Buyer
Great product. Customer service is horrible.
Tierra Baker
Aug 09, 2020
Verified Buyer
My daughter loves it! Everywhere we go people are intrigued about it!
james conti
Jul 20, 2020
Verified Buyer
Hi quality
Tammy Tate
Jun 16, 2020
Verified Buyer
My grandkids LOVE their unicorns I and pony!
Julie Custer
Jun 09, 2020
Verified Buyer
We had a great experience. I wish the horse had breaks and could reverse. It also falls over when on uneven terrain. Definitely have your kid wear a helmet!
Regina Danner
May 18, 2020
Verified Buyer
This was actually two consecutive years that I purchased a pony for my granddaughter. She loved the smaller one so well that she begged for the larger one and they are absolutely wonderful
About PonyCycleStore
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