Pet Travel Store
4.7 From 1 to 5
895 Reviews
Overall Ratings
5 Stars
721
4 Stars
109
3 Stars
41
2 Stars
12
1 Star
12
  • 895 Reviews
  • 10 / 10 Recommend
  • 9.49 / 10 TrustScore
Louis S
Verified Buyer
Live Animal Stickers for Airline Cargo Crates
Apr 21, 2020
I received more types of stickers than I needed. I simply needed stickers for my dog but received stickers for other animals that I don’t have. Otherwise, am very pleased with your product.
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Response from Pet Travel Store
Apr 21, 2020
Hi Louis - the sticker that you received that showed other animals (turtles, fish, chicks) is a standard sticker and it is required by IATA and the airlines. If your pet is not a dog (a cat maybe) then write CAT in the space below the pictures.
Michael Zitkus
Verified Buyer
Pet Carrier Bergan
Apr 20, 2020
Within one ride to the vet, my cat tore through one of the openings. We will need to buy another soft carrier but won’t be buying one of these again. Poor quality.

I forgot to add: my cat is declawed- simply her just leaning against the screen ripped it open.
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Response from Pet Travel Store
Apr 20, 2020
Michael - we regret that you had a problem with the Bergan carrier. Although it is a budget carrier, it is one of our best sellers and we have not received a similar comment about it. We would note that a cat's claws can tear through ventilation netting in many carriers. If you have a cat who is not comfortable in its carrier and chews and/or claws, the SturdiBag or a plastic pet crate might be an option to consider. RESPONSE TO SECOND COMMENT: This sounds like the damage was caused by a product defect. Please email Jason at custsvc@pettravelstore.com and we can make those arrangements.
Jeff M
Verified Buyer
Petmate Airline Cargo Crate Intermediate
Apr 20, 2020
The crate is perfect and arrived quickly with all the items my cat needs to travel safely by airplane. The staff of Pet Travel Store are very kind; knowledgeable, and helpful. I’m very glad I called them for advice, service, and product. They fully met my needs and exceeded my expectations.
Aerin M
Verified Buyer
Pet Carrier Sherpa On Wheels
Apr 13, 2020
Top of the line. Fits 2 medium to small cats. Does not tip over unlike any other rolling pet carrier I have had. It was not clear at all, though, how to attach the little flag but I really didn’t care about it, so to me it was not a big deal.
Fabienne L
Verified Buyer
Travel Cat Litter Tray
Apr 11, 2020
Very handy to have!
Mark O
Verified Buyer
Pet Passport Spain
Apr 08, 2020
Very helpful and useful
Michael F
Verified Buyer
DATAMARS Microchip Scanner Compact Max
Mar 26, 2020
I like it. Works well. Reads all chips. I recommend it.
David M
Verified Buyer
Pet Carrier SturdiBag
Mar 25, 2020
Best carrier I ever used. We traveled 4 puppies to a commercial shoot in Minneapolis and they worked flawlessly. I especially like the different access points for ventilation.
Sherry F
Verified Buyer
Happy Traveler Calming Chewables
Mar 24, 2020
My senior dog was traveling on a plane for the first time and didn’t know what to expect. Tried these a few weeks before and he was pretty calm when there was fireworks which usually he shakes. A few hours before traveling I tripled dose as it said you could he is 16 lbs. he was soooooo good on the plane! Calm, cool and collected! Thanks!
katja t
Verified Buyer
Update Your Pet Crate Kit
Mar 24, 2020
great shop great stuff great staff.
Naela M
Verified Buyer
Pet Crate Hardware
Mar 24, 2020
I recently relocated to Vienna Austria from California and brought over my beloved golden retriever mix, yuri the hardware fit perfectly and delivery was super quick! Thank you so much!
Shelley B
Verified Buyer
Pet Crate Water Bottle
Mar 09, 2020
i really like this water bottle. The breeder that I purchased my puppy from also used a bottle so it was an easy process for me because he already knew what to do.I would recommend this product and will be ordering another one as a back for future use.
Eva W
Verified Buyer
Pet Microchip
Mar 09, 2020
I dont know how to rate because I got a letter from FedEx and they wanted what they called KYC. After long time I found somebody that told me it meant a copy of my passport and visa. I tried many times to upload the copys but something wrong happend so I couldnt do it.
I dont want this item any longer!
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Response from Pet Travel Store
Mar 10, 2020
We have been in contact with this customer and are resolving all issues.
Melissa S
Verified Buyer
Pet Crate Water Bottle Leakproof
Mar 07, 2020
Perfect for his crate learned how to use it in no time
Diemminh D
Verified Buyer
Live Animal Stickers for Airline Cargo Crates
Feb 29, 2020
Delivery was fast and the package had everything I needed to ship my dog from Papua New Guinea to the US (via Hong Kong then Frankfurt).
Cheryl D
Verified Buyer
Leather Pet Document Holder
Feb 15, 2020
We really think our pet passport cover is very nice. It helps us keep everything important in one place. Can't ask for more.
Alyssa H
Verified Buyer
Petmate Airline Cargo Crate Extra Large
Feb 13, 2020
Wonderful customer care! I ordered a crate that was 1 inch too short the first time (due to a mistake in my measuring) and Pet Travel was fabulous at helping me return that crate and get the correct size.
Brad S
Verified Buyer
Petmate Airline Cargo Crate Small
Jan 27, 2020
Nice Kennel worked perfectly for shipping puppy Belgian Malinois to ND from MI 😊
Katherine W
Verified Buyer
Petmate Airline Cargo Crate Medium
Jan 26, 2020
Good service , easy to put together . Comfy for tahlulla . What more do you need ? Oh , the price was good .
Saoud A
Verified Buyer
DATAMARS Microchip Scanner Compact Max
Jan 25, 2020
Thank you very much
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST

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