Pet Travel Store
4.7 From 1 to 5
992 Reviews
Overall Ratings
5 Stars
802
4 Stars
119
3 Stars
43
2 Stars
14
1 Star
14
  • 992 Reviews
  • 10 / 10 Recommend
  • 9.49 / 10 TrustScore
Shu-Hui K
Verified Buyer
Petmate Vari Kennel Airline Cargo Crate Medium
Mar 25, 2021
I purchased a Vari Kennel Airline Cargo Crate Medium. The crate is of good quality as well as easy to assemble. The delivery was very prompt. Customer service was understanding and friendly. Overall, it was a very positive experience.
Robert A
Verified Buyer
Petmate Airline Cargo Crate Medium
Mar 12, 2021
Perfect for our needs. Wish you had a better small bird carrier.
Kurt A
Verified Buyer
Petmate Airline Cargo Crate Medium
Mar 11, 2021
I called from Dominican Republic to arrange a shipping of this carrier to CA from FL. The phone help was great. It was very difficult to meet the requirements of AA Cargo and this carrier fit the bill. Hardware was provided to replace plastic hardware. The carrier is very well constructed. Spaciousness is a big plus for less stress in transport.
Jill A
Verified Buyer
Pet Carrier SturdiBag
Mar 11, 2021
Great product and easy company to do business with.
James L
Verified Buyer
Petmate Vari Kennel Airline Cargo Crate Medium
Mar 09, 2021
The Medium crate was the perfect size for our little one. We added the metal hardware to our order and we're glad we did. They were a requirement on our flight. The added puppy pad was a very nice touch.
Susan P
Verified Buyer
Vet Breeder Datamars Compact Max Microchip Scanner
Mar 04, 2021
Perfect! I purchased this reader because most of my dogs are chipped with Datamars, but also needed a reader that could read older chips and a variety of chips. I checked my older dog, and her AVID chip was read quickly and easily. The Rat Terrier has a 24 Petwatch chip and once again, read easily. All 3 chips were read from a distance of about 3-4 inches.
Clare C
Verified Buyer
Petmate Airline Cargo Crate Medium
Mar 03, 2021
You were very helpful. The three crates arrived fast as promised. The cats are enjoying the pooch pads with self warming pads before their big move. You were able to help with my international moving questions. Thank you.
Wayne D
Verified Buyer
Pet Crate Pad Large
Feb 25, 2021
Very Professional! I would not hesitate to use them again. I had an overseas order and everything they did was perfect 👌
dennis e
Verified Buyer
Petmate Vari Kennel Airline Cargo Crate Intermediate
Feb 20, 2021
They helped me find the right crate for my dog and answered all my questions. Delivery was in the time they told
Lisa P
Verified Buyer
Petmate Airline Cargo Crate Medium
Feb 05, 2021
It arrived a day early and was easy to put together.
Julie B
Verified Buyer
Petmate Airline Cargo Crate Large
Feb 04, 2021
Bought this as a gift for a friend to use while traveling with her pet. She says that it is "delux"....clearly, she likes it. Pictures she sent to me would bear out the "delux" statement. Very very nice. Sturdy as all get out! Was delivered on time and as promised. Would definitely purchase from you all again! Thanks for helping me make a friend happy!
Beatrice N
Verified Buyer
TSA Fast Pass® Leash & Harness for In-Cabin Airline Travel
Feb 04, 2021
This really doesn’t fit a small cat. When on she couldn’t walk. I couldn’t use it
Pet Travel Store Logo
Response from Pet Travel Store
Feb 04, 2021
Beatrice - we regret that the Fast Pass Leash & Harness did not fit your cat. Did you note the measurements for the small size? Did your cat measure appropriately for the size ordered? Chest: 11"- 13" (Most Important) Neck: up to 9" Harness Length: 6"
Miata E
Verified Buyer
Pet Passport Pouch for Crates
Jan 31, 2021
Exactly what we needed to travel overseas with our dogs. Excellent customer service - products arrived promptly!
Rose S
Verified Buyer
Pet Carrier SturdiBag
Jan 29, 2021
Very well made carrier.
Victoria G
Verified Buyer
Petmate Airline Cargo Crate Large
Jan 29, 2021
I bought the crate well in advance of travel, as advised. It is roomy and well made. I think Spice will be comfortable when we travel.
Evonne F
Verified Buyer
Pet Carrier SturdiBag
Jan 27, 2021
I'm glad I found this bundle at a discount from Pet Travel Store. The carrier was easy to put together (with 2 people) and is sturdy. Spare parts can be ordered from the manufacturer. Shipping was fast, well packed, and came with two extra liners/pads. Seems to fit our 12 lb cat -- we haven't zippered it up while he is inside yet, but he will fit.
karen b
Verified Buyer
Pet Crate Hardware
Jan 27, 2021
Pet Travel customer service was polite and informed and fast! Much appreciated
Marsha M
Verified Buyer
Petmate Airline Cargo Crate Intermediate
Jan 26, 2021
The crate is sturdy and made well.
Valerie J
Verified Buyer
Pet Water Bottle Top
Jan 23, 2021
I really love, love, this product. That’s why I ordered 4 of them. My absolute favorite!
Yolanda L
Verified Buyer
Pet Calming Treat for Dogs
Jan 19, 2021
The calming product didn't make any difference.
Pet Travel Store Logo
Response from Pet Travel Store
Jan 20, 2021
Yolanda - we regret that the calming product was not effective. Was it given according to package directions? We have 50 lb. dogs and it works like a charm. Give it a try at home.
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST

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