Pet Travel Store Art
4.7 From 1 to 5
Overall Ratings
5 Stars
997
4 Stars
142
3 Stars
57
2 Stars
17
1 Star
32
Reviews 1245
Recommend 10 / 10
TrustScore 9.49 / 10
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Allie W
Mar 27, 2024
TSA Compliant
Verified Buyer
TSA Fast Pass® Leash & Harness for In-Cabin Airline Travel
I needed a TSA compliant harness to take my cat through airport screening. This was great quality and has no metal, one of the few options I could find that would check all the boxes!
Nathan W
Mar 27, 2024
Perfect for TSA Screening
Verified Buyer
Nonmetallic Leash & Harness for In-Cabin Airline Travel
I needed to fly with my cats and was worried about having to carry them through the magnetometer at airport security. This leash and harness has no metal parts and did not set off any security alarms. Although flying with pets can be stressful, passing through security was not a problem thanks to this leash and harness.
Joseph P
Mar 26, 2024
Well made and fits perfectly
Verified Buyer
Nonmetallic Leash & Harness for In-Cabin Airline Travel
We bought two of these (size large) for our cats so that we could take them outside while traveling in our RV. At first, they just flopped down and refused to walk but after giving them a couple of hours to get used to them they were fine. Note: The harness needs to be snug so that your pet does not try to pull it off over his head.
Response from Pet Travel Store
Mar 26, 2024
Joseph - thank you for your kind review. We are glad that these harnesses worked for your cats. You are correct that sometimes cats need a bit of time to adjust to new things. Safe and happy travels to you and your kitties! The Pet Travel Store Team
Robin B
Mar 25, 2024
Easy to install
Verified Buyer
Pet Crate Water Bottle Leakproof
Easy to refill. A lot larger than anticipated.
Response from Pet Travel Store
Mar 25, 2024
Thank you for your review, Robin. We regret the size of the bottle surprised you. We do list the measurements of the bottle in the product description. Generally, the bottle is attached on the outside of the door. We hope that it met your needs. The Pet Travel Store Team
Janet B
Mar 10, 2024
Verified Buyer
Pet Passport & Medical Record
It was quick and painless
Response from Pet Travel Store
Mar 10, 2024
Thank you so much for reviewing us, Janet. We really appreciate it. The Pet Travel Store Team
Jean H
Mar 07, 2024
absolute necessity
Verified Buyer
Travel Cat Litter Tray
Bought litter box too early, lost it. Cat peed, screamed on flight, and later pooped in carrier.
Response from Pet Travel Store
Mar 07, 2024
Jean - we are sorry to hear that your cat was not the best of travelers. I used to have a cat who did not like her carrier either and defecated in it to show me how upset she was. Even with carrier or crate acclimation, some cats just don't like being pulled out of their environment. I hope all is well now with you both. Susan
Anna-maria l
Feb 28, 2024
Verified Buyer
SturdiBag Pet Carrier Red
Pretty good!! It took some time but in all I LOVE the carrier that I bought for my cat!!
Response from Pet Travel Store
Feb 28, 2024
Anna-Maria: thank you so much for taking the time to review this carrier. It is such a great carrier for cats and was originally designed for show cats by SturdiProducts. We are glad to hear that your kitty has adjusted to her carrier. So important for pet travel! The Pet Travel Store Team
Véronique-Alexandrine H
Feb 23, 2024
Verified Buyer
Nonmetallic Leash & Harness for In-Cabin Airline Travel
A great harness, I recommend!
Shirley R
Feb 13, 2024
unsatisfied
Verified Buyer
Petmate Airline Cargo Crate Medium
This crate size is the minimum size for international travel for cats and the door grid and sides all needed mesh to reduce the openings. quite unacceptable really when this is your business and you recommend this product as being up to regulation.
Response from Pet Travel Store
Feb 13, 2024
Shirley - Thank you for taking the time to share your feedback regarding the crate you purchased from Pet Travel Store for international cat travel. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced. We always strive to provide accurate and helpful recommendations to our customers, and we regret if this particular product did not meet your specific needs. Regarding the mesh on the door grid and sides, new IATA regulations state that 1" ventilation is required for dogs and 3/4" ventilation is required for cats so that their paws cannot extend through the openings. Petmate has reconfigured their ventilation coverings for dogs, but this is the first time we have heard that cats traveling in a Petmate crate were denied service. We greatly appreciate your suggestions for improvements. We continuously review and update our product offerings based on customer feedback, and we certainly appreciate your comments and will update our website immediately to enhance the quality and functionality of our crates. Again, we apologize for not mentioning in our product description that your airline might require mesh coverings for your cat. The Pet Travel Store Team UPDATE: We have measured all openings on the Petmate medium crate, and none exceed 3/4". We do not understand why you were required to add mesh to your cat's crate. As it appears from your order that you received the newly manufactured Petmate crate, your cat's crate should have been in compliance with IATA regulations. We would welcome the opportunity to discuss this matter further with you. You can send an email to custsvc@pettravelstore.com.
NAILA
Feb 10, 2024
Verified Buyer
Live Animal Stickers for Airline Cargo Crates
I AM NOT HAPPY AT HAVING TO PAY $39 IN CUSTOM/DUTY/TAX CHARGES AFTER I RECEIVED THE PACKAGE. HALF THE COST OF THIS SHIPMENT!!
Response from Pet Travel Store
Feb 12, 2024
Naila - Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the unexpected customs/duty/tax charges you incurred after receiving your package. We understand that this additional cost came as a surprise, and we sincerely apologize for any frustration it may have caused. Please note that customs fees and taxes are determined by the local government and are not within our control. These charges are imposed by the customs authorities of your country to regulate the importation of goods and ensure compliance with local regulations. As an international shipping company, we are required to adhere to these regulations and cannot influence or predict the amount of customs fees or taxes that may be levied on an international shipment. We appreciate your support and again regret the unexpected duties that were due on your order. The Pet Travel Store Team
Tola S
Jan 25, 2024
Sturdy and solid
Verified Buyer
Pet Crate Bowl
I bought this for an airplane travel with our dog. The bowl is super sturdy, fairly heavy, solid and does its job. Attaching it on the inside of the crate is easy enough. I love that you can unclip only the bowl without having the take the whole thing off!
MICHELLE Y
Jan 24, 2024
Great product and service!
Verified Buyer
DATAMARS Microchip Scanner Compact Max
I would recommend the Datamars Compact Max as well as Pet Travel Store! I’m very pleased with both!
Response from Pet Travel Store
Jan 24, 2024
Michelle - thank you so much for your review and for taking the time to post it. This scanner is one of the best on the market and is "compact," like its name, without sacrificing read distances. We appreciate your support and hope to serve your future pet travel needs. The Pet Travel Store Team
Krystin L
Jan 21, 2024
great product
Verified Buyer
Self Warming Pet Crate Pads
Purchased two of these mats for my dogs for flying in cargo on an 11 hour flight. Would recommend, and am thankful that i ordered these and a few other things! Would highly recommend this product and the company. Fast efficient shipping and overall good quality products.
Response from Pet Travel Store
Jan 22, 2024
Thank you, Krystin, for reviewing this great product. It is so relevant during the cold winter we have been experiencing. Hope we can assist you in the future. The Pet Travel Store Team
shelli w
Jan 19, 2024
XMAS Gift
Verified Buyer
DATAMARS Microchip Scanner Compact Max
She loved it and carriers it with her everywhere
Response from Pet Travel Store
Jan 19, 2024
Shelli - thank you so much for your review. This is a top-notch scanner and a real work horse. Worth every penny. We appreciate your support. The Pet Travel Store Team
Diane T
Jan 13, 2024
Verified Buyer
Pet Microchip
Vet
Response from Pet Travel Store
Jan 13, 2024
Thank you very much for your review. We really appreciate it. The Pet Travel Store Team
Krzysztof D
Jan 09, 2024
Good kennel, perfect service.
Verified Buyer
Petmate Airline Cargo Crate Medium
Great company, very fast shipping.
Olga B
Jan 06, 2024
Verified Buyer
Pet Microchip
We received the microchip in a timely fashion. The veterinary said that it is a great product and my dog seemed not to feel anything when the microchip was inserted. Thank you!
Margaret K
Jan 04, 2024
Microchipping
Verified Buyer
Pet Microchip
The microchipping instructions were clear, the product well packaged and easy to use. Well worth the cost.
nicole g
Dec 31, 2023
Verified Buyer
Pet Passport & Medical Record
Looks like a real passport; will use it to keep my pet’s
record up to date.
Caren B
Dec 23, 2023
Best Microchip
Verified Buyer
Microchip Vet Breeder Bundle 5 Unregistered
These microchips are super easy to use. The chip loads without having to giggle the needle and cause more trauma to the animal. We have been using them for our alpacas at the base of the ear for several years now and won't go back to the old method. Well worth the little extra cost. Just make sure to rub over the needle mark after removing the needle as it does make a fairly big hole and the chip can fall out unless you make sure that the skin closes back after insertion.
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
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Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST
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