Katherine D
Verified Buyer
Response from Pet Travel Store
Jan 22, 2020
Katherine - did you contact our store and report the damage? We would be happy to issue a replacement for the broken half of the crate. Sorry it was not handled properly by FedEx.
David M
Verified Buyer
Response from Pet Travel Store
Dec 22, 2019
David - you did it! Love the photo and thank you for posting it.
THI K
Verified Buyer
Response from Pet Travel Store
Dec 22, 2019
We have updated our picture and regret the misunderstanding. Thank you for shopping with us!
Aggie B
Verified Buyer
Pet Passport France
Dec 13, 2019
Pet Passport provided everything we needed to take our pup to Paris with us for 2 weeks over Thanksgiving this year. All documents were listed in a checklist, clearly explained and phone numbers and address listed. Thank you for a seamless overseas travel experience with Mia!
Aggie
Aggie
Response from Pet Travel Store
Dec 13, 2019
Aggie - glad our pet passport for France helped make your trip seamless. We work hard to keep information current and easy to understand.
ERIK m
Verified Buyer
Vet Breeder Datamars Compact Max Microchip Scanner
Dec 07, 2019
This new scanner is a replacement for one of our HomeAgain scanners that had started to have screen issues.
This is the second scanner purchase from pet travel store in a few months.
The Datamars compact Max is a perfect addition to our ISO Max and still working Homeagain scanner.
The smaller size is less intimidating to some pets vs the large ISO Max, yet gives only a small bit of range.
The compact Max fits well in a pocket, purse or backpack.
In just a few weeks we have used to scan more than a hundred pets and not Once has it failed to pick up a chip (confirmed with two other universal scanner )
The price is right as well, as it does what we need from a universal scanner we will purchase another two soon for the same cost of just one ISO Max
This is the second scanner purchase from pet travel store in a few months.
The Datamars compact Max is a perfect addition to our ISO Max and still working Homeagain scanner.
The smaller size is less intimidating to some pets vs the large ISO Max, yet gives only a small bit of range.
The compact Max fits well in a pocket, purse or backpack.
In just a few weeks we have used to scan more than a hundred pets and not Once has it failed to pick up a chip (confirmed with two other universal scanner )
The price is right as well, as it does what we need from a universal scanner we will purchase another two soon for the same cost of just one ISO Max
Jason B
Verified Buyer
Pet Cargo Crate Extension for XL Crate
Nov 28, 2019
I had to buy this crate extension to be able to comply with the requirements set by the airline that transported my Golden Retriever from PR to Raleigh NC. These fit perfectly on my XL Kennel (Pet Mate) and Brady was able to make it home comfortably thanks to the extra room added by this product. The negative part was the amount that I had to pay for shipping but considering the urgency I just had to proceed and pay the extra fees.
Patricia B
Verified Buyer
Pet Cargo Crate Extension for XL Crate
Nov 23, 2019
The Pet Cargo Crate Extension for XL Crate was delivered very quickly to me and assured that my pet would be accepted by the airlines which have become very strict regarding size! The extension was extremely well made, easy to install and gave me assurances that my pet would travel well!
Kelsey Brush
Verified Buyer
Pet Crate Hardware Accessory Kit
Nov 22, 2019
I paid a boatload extra for two day delivery but the order was not processed and did not get shipped until several days later. I ordered on Friday and expected the order to get shipped by Saturday at the latest because I needed the product by Tuesday. It didn't ship until Monday and the product arrived Wednesday afternoon after I had already left. Bad on me for not ordering earlier, but bad on the company for not processing something immediately when I'm clearing paying for the order to be rushed.
Edit: I’m giving another star because they got back to me promptly when I emailed them to return the product and made it very easy for me to return.
Edit: I’m giving another star because they got back to me promptly when I emailed them to return the product and made it very easy for me to return.
Response from Pet Travel Store
Nov 20, 2019
Kelsey - we regret that your order did not reach you on time. Your order was placed on Friday, November 1 at 10:45 PM, and our offices are not open on Saturday. We did not see a note posted on the order and would have contacted you first thing on Monday had we known.
ERIK marquez
Verified Buyer
Microchip Scanner Datamars ISOMax
Nov 21, 2019
We provide lost and found pet rescue, reunions microchip implantation and microchip profile research to find owners from outdated info
Own two Homeagain universal scanners and used Halo scanners as well.
We knew we needed a better replacement when the second Homeagain failed.
A fellow pet rescuer purchased a Datamars omnimax and had a high opinion of it, after using it for a few times I was convinced Datamars was the right choice.
We chose the ISO Max for its increased read range overall and it has not disappointed.
It has found chips it really should not have, a pet inside a metal wire crate and several inches away for the panel.
This was a scared ferreal dog that had been stray for a long time and I did not want to risk it escaping or biting by opening the trap so gave it a go with our new Datamars ISO Max scanner and to my surprise it captured the chip.
The purchase itself from Pet Travel went smoothly, quickly and communication after sale was excellent.
We will be purchasing an additional scanner in the coming weeks and it will be another Datamars from Pet Travel.
Own two Homeagain universal scanners and used Halo scanners as well.
We knew we needed a better replacement when the second Homeagain failed.
A fellow pet rescuer purchased a Datamars omnimax and had a high opinion of it, after using it for a few times I was convinced Datamars was the right choice.
We chose the ISO Max for its increased read range overall and it has not disappointed.
It has found chips it really should not have, a pet inside a metal wire crate and several inches away for the panel.
This was a scared ferreal dog that had been stray for a long time and I did not want to risk it escaping or biting by opening the trap so gave it a go with our new Datamars ISO Max scanner and to my surprise it captured the chip.
The purchase itself from Pet Travel went smoothly, quickly and communication after sale was excellent.
We will be purchasing an additional scanner in the coming weeks and it will be another Datamars from Pet Travel.
Response from Pet Travel Store
Nov 21, 2019
Thanks for your review, Erik. The Datamars ISO Max scanner is a dynamo and a work horse. We are glad it is performing beyond your expectations!
Yoriko
Verified Buyer
Response from Pet Travel Store
Nov 19, 2019
What a sweet face! Thank you for your comment!
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST
Top Rated Products
Latest Photos
Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The TrustSpot Triple Guarantee
- TrustSpot Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted