Pet Travel Store
4.7 From 1 to 5
931 Reviews
Overall Ratings
5 Stars
749
4 Stars
115
3 Stars
42
2 Stars
12
1 Star
13
  • 931 Reviews
  • 10 / 10 Recommend
  • 9.49 / 10 TrustScore
Denise F
Verified Buyer
Pet Microchip
Dec 05, 2020
Great service. Thank you
Tiffany R
Verified Buyer
Pet Microchip Bundle Registered
Dec 05, 2020
Fast shipping. Our vet was able to easily place the microchips so that our pets are ready to move to Switzerland.
Joanna S
Verified Buyer
Pet Carrier SturdiBag
Dec 02, 2020
Excellent carrier, clear instructions and good to have the extra pads. Happy customer!
Kathryn M
Verified Buyer
Pet Carrier Bergan
Nov 27, 2020
The bag worked well. I only wish both ends fully unzipped instead of half way on one side.
Maria D
Verified Buyer
Breathable Carrier Crate Pads
Nov 26, 2020
Perfect for travel and home
Richard M
Verified Buyer
Petmate Airline Cargo Crate Intermediate
Nov 25, 2020
This was an excellent experience. The package contained everything I needed, with thorough instructions. It was so much better than trying to pull everything together myself and then discovering at the airport that I had forgotten something . . .
David M
Verified Buyer
DATAMARS Microchip Scanner Compact Max
Nov 25, 2020
This reader is excellent. I purchased a cheaper brand of Amazon earlier and it was a total waste of time. It would not read my dogs chip even though it was supposed to be universal. I purchased this unit although more expensive. It was very important that the reader read my dogs chip without fail, as I am importing her into Australia. I charged the battery, turned it on and it read the chip perfectly and instantly. Worth the money., Highly recommended.
Shanade B
Verified Buyer
Petmate Airline Cargo Crate Medium
Nov 24, 2020
This crate is perfect since it follows the IATA standards for Pet Cargo travel. My Cat is being trained to accept it since her big trip is coming up in the next month. It's nice and spacious inside!
Justin H
Verified Buyer
Pet Carrier Sherpa Original Deluxe
Nov 21, 2020
The carriers were good but on the website it said it was supposed to come with we liners. I didn’t receive them for either carrier. Kind of disappointing but aside from that they were great.
Pet Travel Store Logo
Response from Pet Travel Store
Nov 22, 2020
Justin - we apologize for our oversight. Your pads will be in the mail on Monday.
Deveral
Verified Buyer
Pet Passport Portugal
Nov 19, 2020
The Passport for Portugal appears to provide all that I need to be ready to take my dog with me when I fly there - date still not known. Since it has not yet been used, I can't comment further.
Pet Travel Store Logo
Response from Pet Travel Store
Nov 19, 2020
Don't forget to check back with us once you have your travel dates set to see if there are any updates to the regulations!
Andreas H
Verified Buyer
Pet Crate Pad Intermediate
Nov 16, 2020
Everything arrived quickly. I also received prompt and helpful feedback to my questions on the various products. I would def order again.
Joyce B
Verified Buyer
Live Animal Stickers for Airline Cargo Crates
Nov 14, 2020
Exactly what we needed. Thank you.
Marie M
Verified Buyer
Microchip Scanner HomeAgain
Nov 13, 2020
Great service. So helpful by advising about scanners before my purchase. Great product and fast delivery. Couldn't be happier
Kevin P
Verified Buyer
DATAMARS Microchip Scanner Compact Max
Nov 11, 2020
The product is fine but although I didn't wish to leave a survey, you keep sending me email reminders. THAT IS REALLY ******* ANNOYING!
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Response from Pet Travel Store
Nov 11, 2020
Kevin - we regret that our reminders regarding your comments on your order disappointed you. Collecting comments about the products that we sell is important as we want to be sure that our products meet our customers' needs. We thank you very much for your business and hope we can serve you in the future.
Cori C
Verified Buyer
Pet Carrier SturdiBag
Nov 11, 2020
The customer service at Pet Travel Store was great. Quick responses. Friendly personnel.
I ordered the Large SturdiBag Pet carrier at first but then realized it's a little too big for my dogs. The body is really long and I don't think it would fit well under the seat on an airplane. I ordered the Small and this one fits my dogs although is a little lower than my other carriers. The only thing I though was strange was the foam core board that slips into the bottom of the bag. I'm worried it won't last long but let's see!
Jacqueline J
Verified Buyer
DATAMARS OmniMax Microchip Scanner
Nov 11, 2020
It is much bigger than I expected. I am satisfied with my purchase. The ease of ordering and the shipping was prompt. If I have needs in the future, I will look to purchase from pettravelstore.com again. Thank you for a smooth transaction on a quality product.
Trish H
Verified Buyer
Pet Microchip
Nov 10, 2020
Excellent service. Happy to be able to order the iso chip for our new pup. Adding dog info online was easy.
Kerry E
Verified Buyer
Pet Microchip
Nov 08, 2020
Thank you for the quick delivery.
Hillary M
Verified Buyer
Petmate Airline Cargo Crate Medium
Nov 07, 2020
This November I moved my cat from Washington state to Japan. When I came across the Pet Travel Store, I was so relieved because they were clearly the experts on moving pets overseas. I ended up buying everything I needed from them. I purchased the Airline Cargo Medium Crate, a small water bottle, the metal hardware pieces, a pooch pad, and the self warming crate pad. I also put my cat’s very blanket in the crate. The crate was very sturdy and my cat (around 14 pounds, quite long and big overall) was able to move around with ease. She flew on two airlines (Alaska and Japan Airlines) and they both approved of the crate. Make sure to bring zip ties with you so that you can zip tie the door shut. She made it safely to Japan, no problems. One tip: my cat was very nervous when we were walking around the airport, so I draped my jacket over the sides of the crate. That seemed to make her feel better, as she saw less movement next to her.
Also, I called Pet Travel Store to ask some questions and they were very kind and helpful. If you are moving a pet long distance, it is worth it to trust Pet Travel Store and get everything here.
Thank you so much for helping me move my cat safely overseas!
Hoda N
Verified Buyer
Petmate Airline Cargo Crate Small
Nov 02, 2020
It was the perfect kennel for my flight with KLM. It arrived very fast from Florida to Montreal. Much easier than i expected in this COVID times. Thanks for the excellent product and the excellent service !
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST

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