Linda V
Verified Buyer

Response from Pet Travel Store
Apr 13, 2023
Thank you so much for taking the time to leave your comments. We look forward to assisting you in the future. The Pet Travel Store Team

Response from Pet Travel Store
Mar 06, 2023
Julija - we regret that your product was not up to standards. Please send an email to custsvc@pettravelstore.com and have your order reissued. Susan
Shannon G
Verified Buyer

Response from Pet Travel Store
Mar 06, 2023
Shannon - we are sorry to hear that several of your crates arrived damaged. Can you send a picture to custsvc@pettravelstore.com with your order number (176803) and details? When is your travel date? Are the crates unusable?
Brian T
Verified Buyer

Response from Pet Travel Store
Feb 28, 2023
Thank you, Brian. We try to keep our packages orderly, comprehensive and certainly current. We wish you safe travels.

Response from Pet Travel Store
Feb 28, 2023
Thank you for your comments, Victor. We try to ship our orders same day or the next day as we know that pet owners may have deadlines for travel. Thank you for your business.

Response from Pet Travel Store
Sep 19, 2022
Jacques - unfortunately, we have no control over International deliveries. We also offer FedEx International Shipping; however, it is more expensive. We just checked your tracking and your order is in Malta currently. We hope that you local delivery service has notified you. Susan
Sandra G
Verified Buyer

Response from Pet Travel Store
Sep 09, 2022
Sandra - we appreciate your comments and will initiate them promptly. Can you send us an image of the package when it arrived? Send it to custsvc@pettravelstore.com. Thank you.
Claudia M
Verified Buyer

Response from Pet Travel Store
Jul 18, 2022
Guadalupe - thank you so much for your comments. They are much appreciated. We hope to serve you with your pet's travel needs in the future. The Pet Travel Store Team
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST
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