Pet Travel Store
Art
4.4 From 1 to 5
17 Reviews
Overall Ratings
5 Stars
13
4 Stars
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1 Star
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  • 17 Reviews
  • 9 / 10 Recommend
  • 8.8 / 10 TrustScore
Apr 13, 2023
Products were appropriately priced, delivered in a timely fashion, and worked as advertised.
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Response from Pet Travel Store
Apr 13, 2023
Thank you so much for taking the time to leave your comments. We look forward to assisting you in the future. The Pet Travel Store Team
Mar 06, 2023
Helpful staff.
But the printed page with the info is blurry.
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Response from Pet Travel Store
Mar 06, 2023
Julija - we regret that your product was not up to standards. Please send an email to custsvc@pettravelstore.com and have your order reissued. Susan
Mar 03, 2023
2 of the 3 series 200 airline crates cracked around the top handle during transit. Otherwise, the bowls attached well and the sales person’s suggestion of the right size for the cats was spot on
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Response from Pet Travel Store
Mar 06, 2023
Shannon - we are sorry to hear that several of your crates arrived damaged. Can you send a picture to custsvc@pettravelstore.com with your order number (176803) and details? When is your travel date? Are the crates unusable?
Feb 24, 2023
Very comprehensive packet for travel to Switzerland....it makes it much easier to have all the documents and tips needed to get everything in order for travel
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Response from Pet Travel Store
Feb 28, 2023
Thank you, Brian. We try to keep our packages orderly, comprehensive and certainly current. We wish you safe travels.
Feb 13, 2023
order shipped immediately and arrived in plenty of time.
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Response from Pet Travel Store
Feb 28, 2023
Thank you for your comments, Victor. We try to ship our orders same day or the next day as we know that pet owners may have deadlines for travel. Thank you for your business.
Jan 18, 2023
I recently purchased 5 pet carriers. One arrived broken and Pet Travel Store immediately sent me a replacement. Great company, great customer service, and great employees!
Nov 21, 2022
Delivery was quick and item arrived in great condition! Really love the quality of the product!
Nov 08, 2022
They were very helpful when I had questions about the crate. They also shipped my items out very quickly.
Sep 28, 2022
Pets love them.
Sep 18, 2022
Still blaming Covid for late deliveries?!
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Response from Pet Travel Store
Sep 19, 2022
Jacques - unfortunately, we have no control over International deliveries. We also offer FedEx International Shipping; however, it is more expensive. We just checked your tracking and your order is in Malta currently. We hope that you local delivery service has notified you. Susan
Sep 09, 2022
The dog bones arrived smashed via FedEx. We would likely break them in half anyway, but the package was crushed. The package should have been padded.
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Response from Pet Travel Store
Sep 09, 2022
Sandra - we appreciate your comments and will initiate them promptly. Can you send us an image of the package when it arrived? Send it to custsvc@pettravelstore.com. Thank you.
Aug 29, 2022
Amazing support even better than the concierge service I used as well. They were needed because I actually needed my dog examined and the correct certification to be signed.
Aug 20, 2022
I was so happy to find your website. Planning to travel internationally with our Kona iki has been such a challenge to find all the info necessary. The pet travel store has been so helpful with information and necessary documents, such as the pet passport!
Thank you so much!
Aug 05, 2022
There are many, many requirements for the crates when it comes to shipping your pets internationally. The PetTravelStore.com had everything I needed to meet the requirements.
Jul 25, 2022
Nice items. Shipped promptly.
Jul 18, 2022
Very quick dispatch. First-rate service.
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Response from Pet Travel Store
Jul 18, 2022
Guadalupe - thank you so much for your comments. They are much appreciated. We hope to serve you with your pet's travel needs in the future. The Pet Travel Store Team
Jun 10, 2022
Very helpful and fast service!
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About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
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Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST

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