742
Reviews
Reviews
742
Recommend
9 / 10
TrustScore
8.89 / 10
Shawn
Verified Buyer
Great to work withGood product. Very happy.
Response from PBFY Flexible Packaging
Apr 07, 2015
Thanks for the review Shawn! Great working with you, too and we're glad to hear you are happy with our products.
Nancy
Verified Buyer
My experience has been very pleasant and satisfactory.The service our company received was extremely courteous, helpful, friendly, prompt, with occasional discounts which were most appreciated.
Response from PBFY Flexible Packaging
Apr 07, 2015
Thanks for the great review, Nancy! You've been a wonderful customer and we hope to continue our relationship far into the future.
Mark
Verified Buyer
Overall Good Pricing and Decent ServiceWe've had a few quality issues, but nothing major. Unfortunately they don't carry the bags we are now moving to so we will be going elsewhere. Overall we've been happy though.
Response from PBFY Flexible Packaging
Apr 07, 2015
Thanks for the feedback, Mark! Hope you find what you are looking for and we'll be here if you don't.
Steve, Ridiculous Cookies
Verified Buyer
Great product and great service!Fast, friendly professional service and a great product- What's not to like? I will definitely buy here again!
Response from PBFY Flexible Packaging
Apr 07, 2015
Steve, that is a ridiculous review! Almost as ridiculous as your amazing cookies! Thanks for the awesome feedback.
Joe
Verified Buyer
Betty Lee sales rep always calls to assure i am never with out your productThe shipping dept is always accurate with what i order and having betty lee reminding me to order is great customer service even to a small customer as myself . Joe New York Coffee co . Thank You Betty Lee
Response from PBFY Flexible Packaging
Apr 07, 2015
Thanks Joe! You're right, Betty is great! Glad to hear you are happy with PBFY's products and service.
Kathy
Verified Buyer
Worst experience with company in a longtimeI received a defective product. Before I could a replacement I had to talk to "Jimmie" who told me the item must have a defective timer. If he sent me a timer could I replace it? Well noooo. Finally got authorization for a replacement with the understanding they would send a call tag for defective item. All of the above happened in Nov and Dec. As of today, April 3, the item is still here on my porch packed and ready to ship. I refused the replacement as it took too long. I have never received my refund and I am tired of calling this sorry company.
Response from PBFY Flexible Packaging
Apr 04, 2015
Yikes! Looks like we dropped the ball and we're so sorry for your poor experience. :( That is not the PBFY way of doing things and we will get to the bottom of it. We'll be in touch. Again, our sincere apologies for the trouble this may have caused.
John Samano
Verified Buyer
Would like to see smaller number of packaging bagsI like the options for coffee bags but would like to see smaller quantity for startup businesses or small roasters.
Response from PBFY Flexible Packaging
Apr 04, 2015
Great feedback John! That's something we are considering, so if that happens, we'll let you know!
SV
Verified Buyer
great companyI've been buying my bags from PBFY for quite a while now and they're products and prices are good. The company is very responsive. Fast order fulfillment too
Response from PBFY Flexible Packaging
Apr 04, 2015
Thank you so much for your review! We're happy that you are part of the PBFY family.
Alicia
Verified Buyer
GreatI received your sample bags quickly and they are of great quality. When I need to order bags I will be sure to use order from you.
Response from PBFY Flexible Packaging
Apr 07, 2015
Thanks Alicia! Hope to have you as a customer soon. Let us know if you need any more samples to make a decision.
Gerald
Verified Buyer
Wonderful productI've been doing business with PBFY for several years and have found them to be top notch...great product, customer service, shipping and pricing.
Response from PBFY Flexible Packaging
Apr 07, 2015
hank you for being a dedicated customer, Gerald! We appreciate your business and continued relationship.
Shinichiro
Verified Buyer
Good product/Fast Service & Response!Will continue to ask for help to PBFY, especially when in need urgently! Thanks!!
Response from PBFY Flexible Packaging
Apr 03, 2015
Appreciate the feedback, Shinichiro! Looking forward to a long relationship with you.
Renee
Verified Buyer
Great service and productWe use your bags for dog treats and I think they hold up well, they are very strong and look great!
Response from PBFY Flexible Packaging
Apr 03, 2015
We're happy to hear that you like our bags, Renee! Let us know if you need anything else.
Esteban
Verified Buyer
Great product and service!We order 1000-2000 bags regularly. There are rarely any defects and always show up on time.
Response from PBFY Flexible Packaging
Apr 03, 2015
Thank you, Esteban! We're glad to be your partner and helping you grow your business.
J. Crumbley, LaBolsa Bags
Verified Buyer
Great product at a Great PriceI am new to retail and needed some euro tote bags for my products. I looked at many different suppliers, but went with PBFY mostly because of the Great price. When I received my order, I was thrilled to find that the quality was Great also. I will definitely be doing business with them again.
Response from PBFY Flexible Packaging
Apr 03, 2015
We're excited to be working with you, too! Thank you so much for choosing us as your supplier.
J Minton
Verified Buyer
Excellent Customer Service! Thanks Joy Weedon!I have never been disappointed with PBFY. Joy Weedon is our rep and she is always on top of our orders and ships out super quick. Thank You!
Response from PBFY Flexible Packaging
Apr 03, 2015
Thank you for the kind words! We love hearing that our customers appreciate our wonderful team!
Tj
Verified Buyer
Always the BESTThe quality and price of their products are the best and the service I receive from Joy is why I will continue to deal with PBFY
Response from PBFY Flexible Packaging
Apr 03, 2015
Awesome TJ! It's great knowing that you think we are the BEST, which we strive to be everyday.
John
Verified Buyer
Just What We WantedThe pouch we purchased was just the right size and has just the right look. Good price and excellent customer service too.
Response from PBFY Flexible Packaging
Apr 03, 2015
Thanks John! So glad to hear you are happy with our pouches. Your crêpe mix is AMAZING!
Audrey
Verified Buyer
Very professional and helpfulWhen talking with a representative I was given enough information to make my decision. The order was received within the timeframe promised. I will recommend this company to others needing the products they provide.
Response from PBFY Flexible Packaging
Apr 03, 2015
Thank you Audrey! We're so glad we were able to help you out and we hope to continue working with you in the future.
Charlie
Verified Buyer
Service and ProductThis is the place. I got great customer service with all my questions and needs met. The quality of service and product it top notch. Highly recommended.
Response from PBFY Flexible Packaging
Apr 03, 2015
Hey Charlie! Thanks so much for the review and for being a great customer. Let's get your coffee global!
Sayan
Verified Buyer
PBFYThank you for great service!
Response from PBFY Flexible Packaging
Apr 03, 2015
You're welcome Sayan! We appreciate you taking the time to leave a review. Let us know if there's anything you need.
About PBFY Flexible Packaging
PBFY Flexible Packaging is a leading, innovative manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, restaurant packaging, pouches, films, custom printed labels and other products. We offer just in time inventory for stock and custom flexible packaging accounts. The markets we serve include industries such as coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet food and more.
WHERE WE DO IT
We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.
Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.
Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.
GLOBAL DISTRIBUTION
For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.
MAJOR BRANDS TRUST PBFY
PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
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WHERE WE DO IT
We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.
Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.
Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.
GLOBAL DISTRIBUTION
For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.
MAJOR BRANDS TRUST PBFY
PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
PBFY Flexible Packaging is a Verified Merchant
Questions? Contact Us
support@pbfy.com
1-877-224-7496
9am - 5pm PST
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