PBFY Flexible Packaging
4.5 From 1 to 5
459 Reviews
Overall Ratings
5 Stars
4 Stars
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1 Star
  • 459 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Nov 21, 2018
Really appreciate your fast and helpful service. Was thrilled and surprised when my order was shipped out the same day!
Nov 15, 2018
Easy to work with. Quick delivery, especially now that they have opened a warehouse closer to east coast, and in my state even. Willing to work around software limits to continue to get savings needed.
Nov 15, 2018
Exactly what we needed and fast. Lady on phone was a nice help.
Nov 15, 2018
The coffee bags we ordered in red foil, are beautiful and the ordering process went smoothly and we relieved the products in a very short shopping time!
Nov 10, 2018
Products fine. Prices good. Shipping fast. But deeply resent having my email address given to some unknown third party. What other information have you given out? Deleting account.
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Response from PBFY Flexible Packaging
Nov 10, 2018
Hi Deborah, we appreciate your feedback. Per our conversation, we apologize deeply for adding you to our internal mailing list. You have been unsubscribed and will receive no communication moving forward. Please let us know if there anything we can do to assist you in the future!
Nov 09, 2018
Betty is great!
Nov 09, 2018
Product arrived as expected and with great advance communication. Bags were exactly what we needed. Thanks
Nov 08, 2018
always fast shipping!
Nov 05, 2018
Always quick to ship. Responsive phone reps.
Nov 01, 2018
Great Service
Nov 01, 2018
Order was fulfilled quickly and everything was great
Oct 22, 2018
Great services and fast delivery
Oct 20, 2018
I’m very happy with my rice paper bags and fast shipping. Thank you!
Oct 20, 2018
Outstanding products and never a problem till my last order when the wrong product was shipped. How they handled this problem was seemed like very disorganized. And they were more concerned about getting their product back than getting me the right product. Silly when the wrong product cost was probably less than the freight to ship it back.
In the men time I waited an extra week to get the right stuff
Oct 15, 2018
Great products, exactly as promised, quick shipment & delivery. Very happy with PBFY.
Oct 11, 2018
Great product and excellent support! PBFY made finding the right product easy.
Oct 04, 2018
The product itself is good. I hope that they are not affected by the trade conflicts that are being imposed.

On the downside UPS levies an expensive brokerage fee that is many times more than the USPS charges. Perhaps the increase in the import minimus will greatly diminish this problem. It remains to be seen how the GST will be collected.
Oct 03, 2018
My package arrived quickly, I received emails in a timely manner, for order confirmation and shipping. Thank you for your efficient service!
Oct 01, 2018
Absolutely LOVE the bags. Customer service was great when we needed it and the shipping was fast! We'll keep using PBFY for our bags.
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Response from PBFY Flexible Packaging
Oct 02, 2018
Hi Randall, we appreciate your feedback. We're glad you had such an amazing experience and look forward to working with you. Thanks for choosing PBFY Flexible Packaging!
Sep 27, 2018
I ordered the 12 oz stand up pouch (Kraft) along with a manual heat sealer. There was a mix-up with my order, which was immediately rectified by a customer service representative. I have not used the heat sealer yet but the bags seem to be of good quality. I do wish the bag was a true 12-ounce bag as it easily holds a full 16 ounces, which makes the bag seem over-sized and/or under-filled. As it stands, I may need to seek another option for my application and hope to find a use for these bags in the future.
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Response from PBFY Flexible Packaging
Sep 28, 2018
Hi Anthony, we appreciate your feedback. Thank you for choosing PBFY Flexible Packaging!
About PBFY Flexible Packaging
PBFY Flexible Packaging is a leading, innovative manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, restaurant packaging, pouches, films, custom printed labels and other products. We offer just in time inventory for stock and custom flexible packaging accounts. The markets we serve include industries such as coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet food and more.


We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.

Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.

Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.


For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.


PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
PBFY Flexible Packaging is a Verified Merchant
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