William Meyers
Verified Buyer
Jul 11, 2020
It started out slow and I was discouraged but a Manager got involved and we then were on the right track. I was confused about Openroad Leanding and Flagship. Couldn't undrstand why there were a number of credit inquiries on my credit and they were different companies. Things got worked out and I have my new lower payment and lower interest. I am happy. Thank you!
DONIQUE BARRETT
Verified Buyer
Jul 10, 2020
Open road lending has been nothing short of amazing helping me get refinanced. The process was fast and easy they was very helpful and answered all my questions! Is most def refer them to anyone that was looking into refinancing their vehicle. I won’t lie I was skeptical at first but I’m glad i did it.
Lori Watts
Verified Buyer
Response from OpenRoad Lending
Jul 08, 2020
Thanks for your comments Lori and I am sorry for the confusion. We will review and discuss with our team so we can do better next time. Our records indicate that your final paperwork was delivered to you over two weeks ago. Please feel free to contact us and we can re-issue those documents to you right away. Thank you again for your business, we appreciate it. Hopefully the money you save every month on your car payment will help make up for the confusion around your documents.
The OpenRoad Lending Auto Loan Savings Team
Response from OpenRoad Lending
Jul 06, 2020
Thanks Kevin for your comments. I am sorry to hear that our team members did not communicate with you enough in regard to your loan. I will be sure to review your deal with the appropriate folks on our team so we can do better next time. I did see that we were able to significantly lower your payment and rate so hopefully those monthly savings will help to make up for it. Thank you for your business, we really appreciate it! The OpenRoad Auto Loan Savings Team
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
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