OpenRoad Lending
4.8 From 1 to 5
2475 Reviews
Overall Ratings
5 Stars
2114
4 Stars
254
3 Stars
49
2 Stars
26
1 Star
32
  • 2475 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Jun 26, 2020
Very helpful. Kelli was very well organized, very helpful in walking me thru the steps needed for the loan. Thank you
Jun 26, 2020
Erica made it super easy. Was surprised how fast it got done.
Jun 26, 2020
Exellent very good
Jun 20, 2020
Easy to work with, highly recommend.
Jun 19, 2020
Very friendly and easy to work with
Jun 19, 2020
This was an extremely easy process! Jas was awesome and explained everything that was happening as it was happening. I appreciate all the help you’ve given me! Thank you so much!
Jun 19, 2020
Thank you Leslie C. For making my experience with OpenRoad lending a pleasant one. You were very helpful through the whole process.
Jun 19, 2020
Great saved me money
Jun 15, 2020
The process was simple, fast and easy. Thank you very much.
Jun 14, 2020
great service and fast
Jun 13, 2020
I came across open road lending through my account with credit karma. After researching open road lending, their stellar track record in the business for many years with other customers in my situation; rid my anxieties. They were patient, understanding, efficient, and quick. I was able to get out of my auto loan with my previous lender before the monthly payment was due, and I didn't have to pay open road lending until the next month. Very pleased and can say Open Road Lending is GREAT! Thank you
Jun 12, 2020
They were able to reduce my interest rate by approximately 40%. Being retired, this helps me immensely.
At first everything was going smoothly, then I was told they needed paperwork that I had already submitted to them by overnight mail.
Then they had the paperwork with improper name, and those had to be signed all over again, and sent by overnight mail again.
The people I spoke with on the telephone were very polite and professional.
I will refer family and friends to Open Road Lending.
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Response from OpenRoad Lending
Jun 12, 2020
Hi Kimberlee and thanks for your comments. Sorry that we had a misstep with your paperwork. I will review the deal with the Loan Care Agent to make sure we can do better next time. I did see that we were able to lower the interest rate you were paying so hopefully the money you save on your refinanced car loan will help make up for any inconvenience. Thanks again, we appreciate your business! The OpenRoad Auto Loan Savings Team
Jun 06, 2020
it took nearly 30 days to get it done, was grateful to accomplish it when it finally got finished. seems like there was a lot of pickiness on someones part but it was finally done and i am grateful. i wouldnt have done it had i known i was going to have go thru those many hoops just to get it done
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Response from OpenRoad Lending
Jun 08, 2020
Hi Carol and thanks for your comments. I am sorry it took longer than expected to finalize your new refinance. Occasionally we do experience delays with the paperwork but your patience has paid off though as your new lower rate and payment are done!. Thanks again for your business and hopefully those monthly savings will help to make up for the delay. Thanks you and stay well! The OpenRoad Auto Loan Savings Team
Jun 05, 2020
I found the process easy however at times it was hard to contact the young lady who was working my application.
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Response from OpenRoad Lending
Jun 08, 2020
Hi Rebecca and thank you for your comments and also congratulations on finalizing your new refi! I hope the money you save every month on your lower car payment will come in handy! I am sorry that on occasion you had trouble connecting with your loan care agent. We work hard to provide the best possible service to all our customers and I will review your deal to see where we can do better next time. Thanks again for your business, we really appreciate it! The OpenRoad Auto Loan Savings Team
Jun 05, 2020
The whole entire process was easily done without any issues. I appreciate the savings and customer service guidance.
Jun 05, 2020
Great service
Jun 05, 2020
I was very hesitant to try them but I’m glad I did! After supplying them with all the paperwork needed from me they were able to save me money in less than 2 weeks! Super fast and attentive. The person I worked with answered all my questions and they had great customer service.
May 30, 2020
Have not started making payments yet but the process was easy and very friendly people
May 29, 2020
super professionalism!!!
May 29, 2020
Steps to refinancing was quick and easy.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
OpenRoad Lendingis a Verified Merchant
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