OpenRoad Lending
4.8 From 1 to 5
3431 Reviews
Overall Ratings
5 Stars
4 Stars
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2 Stars
1 Star
  • 3431 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Jul 27, 2016
The process was easy. I communicated with one person Stephanie very friendly. The whole process was quick and painless ! Thank you very much !
Jul 26, 2016
Great help thank you very much I do appreciate all what y'all did
Jul 26, 2016
When I first received their mailed offer, I was extremely skeptical. I then completed the online application, again with a healthy dose of skepticism. I was amazed at the quick response and actual final rate....they lowered my interest rate from 17.9% to 10.4% with no "gotchas". I am saving thousands in interest! Thanks!
Jul 26, 2016
Todd C. emailed me everyday to update me of my application. It was the easiest thing to do. Almost $3000 in savings
Jul 26, 2016
The experience was pleasant , easy , fast . The only problem I had was getting my fax to work for us!! Try saved us $200. Month by reducing our interest rate.
Jul 26, 2016
Saving me 8% and all interactions were friendly and helpful. Would recommend to anyone.
Jul 25, 2016
Wasn't sure what to expect when I got a letter in the mail but took a shot and boy am I glad I did. Ended up saving $134 per month and my rep Was great through the process kept me very informed.
Jul 23, 2016
I had no idea this was so easy. Please allow me to thank Alisha Berry for keeping the effort to make this happen. I was skeptical at first, but she kept reminding me and encouraging me to stay on track with the process.vshe was very good at communicating the status with me. Honestly, if it wasn't for her efforts. I would have not followed through. Thanks for helping me save $150 per month. That is a lot of money these days! Juan
Jul 23, 2016
It was fast, painless, infomative and great communication step by step. Overall and Great Experience. I Would Definitely Recommend. Thank You Open Road Lending.
Jul 23, 2016
I was provided with excellent customer service thru the entire process!!! They even took the time to listen to my concerns and worked with me on them!! I've never dealt with a finance company that went above and beyond to make sure it was what was best for me until I worked with OpenRoad Lending!!! I highly recommend them, and I don't recommend many companies!! Thank you for everything OpenRoad Lending!! My personal rep Ashley W. was amazing!!! She is one of the people that makes this company what they are today in terms of customer service!!!
Jul 22, 2016
It seemed to take quite a while to get things done, but finally after a couple of attempts (and months) it's finally happening.
Jul 22, 2016
I received a pre-approved letter and thought great! I hadn't thought about refi-ing but they letter came a good time for me to do so. Especially since the letter said I'd save $100/month. I must say I was a little skeptical about OpenRoad when I first started researching them online. I wasn't sure if it was "for real" or not, but that was based on older reviews from folks, who I guess, had a bad experience. Then I also saw their satisfaction % and BBB rating and was eased about it. Mine refi was good! It was a pretty painless process. I will say you're probably better off trying to fax/scan them your docs, than sending pics by text message. It didn't work, for me anyway. lol Besides that, it was good. Maria, my rep, was always helpful and willing to answer any questions I had, and she got everything processed timely. Thanks Maria and OpenRoad!
Jul 22, 2016
This company totally exceeded my loan expectations. I am working so hard to repair my credit. One loan I just paid in full was charging me 35% interest!! My former auto loan had an interest rate of 8% plus a high payment. Open road lending was able to offer me a lower payment plus they lowered my interest rate. I am so thankful. Lee Scott
Jul 22, 2016
The agent that I dealt with was FANTASTIC!!!
Jul 22, 2016
We had fast friendly service. Didn't take long to get the loan finalized.
Jul 22, 2016
I would not hesitate to recommend Open Road. Their customer service was excellent from beginning to end. Xavier was a pleasure to work with.
Jul 21, 2016
It was easy, fast and simple. The staff was very helpful and professional.
Jul 21, 2016
Within two weeks, OpenRoad refinanced, offered GAP coverage, and lowered my monthly payment. No hassles and knowledgeable professionals made the process easy and straightforward. Thanks OR!'
Jul 21, 2016
Professional and courteous. Communication was clear and concise every step of the way!
Jul 21, 2016
I revived an offer in the mail re refinancing me new car at a lower rate. I applied and the approval and processing was relatively quick and painless. But just as important was my rep. She was awesome! Constantly updating and informing me on what was needed and where in the process I was. I am happy I chose them!
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
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