OpenRoad Lending
4.8 From 1 to 5
3412 Reviews
Overall Ratings
5 Stars
2890
4 Stars
354
3 Stars
72
2 Stars
45
1 Star
51
  • 3412 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Aug 13, 2016
This was an easy process and staff was very friendly and helpful. There was a small lag in communication between my finance company and open road so make sure you continually follow up until complete. Other than that I am exceedingly pleased.
Aug 13, 2016
Open road helps you reduce your payments per month and will get you a better interest rate.
Aug 13, 2016
Very happy with the service I received it took longer than expected but Patrick kept me informed every step of the way. I saved on monthly payments but at the end the cost evened out.
Aug 13, 2016
Good company but a lot of paper work
Aug 13, 2016
I loved working with Mona Johnson. I am so glad to be saving close to $30 a month on my car loan! My only complaint is that Open Road did not disclose the fact that they "sell" your loan package to another partner lender or bank. So I was shocked when Wells Fargo Dealer Services called me and sent me materials in the mail. I wished that had been told to me because I thought I would be dealing with only Open Road Lending. But as long as none of the loan details were changed, I'm happy. They were able to get me to where I wanted in regards to payments.
Aug 13, 2016
This company Openroad is great and will save you money.
Aug 13, 2016
Whitney Gist was great and ensured I understood and had everything from start to finish. Fantastic experience and refinance was completed within 1 week.
Aug 13, 2016
The whole process was clean, quick and professional. I'm going to save money by using Open Road Lenders. Thanks
Aug 13, 2016
Refinancing my car through them was the smoothest and fastest transaction I have ever done in my 58 years of doing business. They were extremely professional and did everything they said they would do quicker than I expected. I will highly recommend them to everyone I know.
Aug 13, 2016
My agent was very helpful she responded very quickly to my left message on her phone I am very happy with the help and service I receive
Aug 13, 2016
Great experience !!!!
Aug 13, 2016
I did not like the paperwork process. It was long and too much was required. I've refi before with more reputable companies and the process was not as extensive and just as secure. However, I like the fact they make communication convenient that was a huge plus. I was able to text and email with my advisor and she responded really fast. They respond quick! My advisor was professional. And they have an office I could go to which made me feel more confident about who I was dealing with. It seems the company really appreciates their employees, that was a huge plus for me. When I went to the office it was very diverse, the staff were able dress comfortablely...the environment just appeared laid back. Everyone I came in contact was friendly and ensured I was taken care of. When you treat your employees well and care about them I believe you treat your customers the same. Lastly, the best thing about this company, my interest rate went down almost 6% which is a huge plus. I definitely recommend OpenRoad Lending.
Aug 13, 2016
Everyone I talked to was very polite. They answered all my questions, and explained every step completely. I was informed very quickly of progress and what the next step would be. Theses are the only ones that didn't turn me down and actually helped my situation.
Aug 12, 2016
My experience with Open Road leading was great. I appreciate the quick response and the follow ups. I would highly recommend a friend.
Aug 12, 2016
Had some delays in paperwork getting to me correctly and having to have things notarized multiple times.
Aug 11, 2016
My experience with Open Road Lending was excellent. Ashley was informative throughout the process. I was informed of the status of my application on a regular basis. The paperwork was effortless My interest rate is much lower than my original loan. And my monthly savings is $156!
Aug 11, 2016
Slick and simple with no "glitches."
Aug 11, 2016
I would like to thank you for being so easy to finance & lower my payment, plus I do not have to pay until the next month, I get a month free! Thank you again so very much
Aug 11, 2016
fast and easy
Aug 11, 2016
The lady that helped me with my loan set the wrong material or never set stuff that needed to be signed. I had to talk to the supervisor to get this loan done. Not happy with the customer service. Great rate on my loan!!!
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
OpenRoad Lending is a Verified Merchant
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