OpenRoad Lending
4.8 From 1 to 5
2802 Reviews
Overall Ratings
5 Stars
2382
4 Stars
283
3 Stars
59
2 Stars
36
1 Star
42
  • 2802 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Jul 23, 2016
I was provided with excellent customer service thru the entire process!!! They even took the time to listen to my concerns and worked with me on them!! I've never dealt with a finance company that went above and beyond to make sure it was what was best for me until I worked with OpenRoad Lending!!! I highly recommend them, and I don't recommend many companies!! Thank you for everything OpenRoad Lending!! My personal rep Ashley W. was amazing!!! She is one of the people that makes this company what they are today in terms of customer service!!!
Jul 22, 2016
It seemed to take quite a while to get things done, but finally after a couple of attempts (and months) it's finally happening.
Jul 22, 2016
I received a pre-approved letter and thought great! I hadn't thought about refi-ing but they letter came a good time for me to do so. Especially since the letter said I'd save $100/month. I must say I was a little skeptical about OpenRoad when I first started researching them online. I wasn't sure if it was "for real" or not, but that was based on older reviews from folks, who I guess, had a bad experience. Then I also saw their satisfaction % and BBB rating and was eased about it. Mine refi was good! It was a pretty painless process. I will say you're probably better off trying to fax/scan them your docs, than sending pics by text message. It didn't work, for me anyway. lol Besides that, it was good. Maria, my rep, was always helpful and willing to answer any questions I had, and she got everything processed timely. Thanks Maria and OpenRoad!
Jul 22, 2016
This company totally exceeded my loan expectations. I am working so hard to repair my credit. One loan I just paid in full was charging me 35% interest!! My former auto loan had an interest rate of 8% plus a high payment. Open road lending was able to offer me a lower payment plus they lowered my interest rate. I am so thankful. Lee Scott
Jul 22, 2016
The agent that I dealt with was FANTASTIC!!!
Jul 22, 2016
We had fast friendly service. Didn't take long to get the loan finalized.
Jul 22, 2016
I would not hesitate to recommend Open Road. Their customer service was excellent from beginning to end. Xavier was a pleasure to work with.
Jul 21, 2016
It was easy, fast and simple. The staff was very helpful and professional.
Jul 21, 2016
Within two weeks, OpenRoad refinanced, offered GAP coverage, and lowered my monthly payment. No hassles and knowledgeable professionals made the process easy and straightforward. Thanks OR!'
Jul 21, 2016
Professional and courteous. Communication was clear and concise every step of the way!
Jul 21, 2016
I revived an offer in the mail re refinancing me new car at a lower rate. I applied and the approval and processing was relatively quick and painless. But just as important was my rep. She was awesome! Constantly updating and informing me on what was needed and where in the process I was. I am happy I chose them!
Jul 21, 2016
I experienced very fast responses and quick action on my refinance. recommended for sure if your credit is improving and looking to refi. Thanks!!!!
Jul 09, 2016
OpenRoad lending got the job done! Period! I took a chance on what I thought was piece of junk mail only to end up saving thousands by refinancing my car. I answered a few online questions, received a simple 4 page application, returned it and within 10 days had substantially lowered my car payment. My agent was always available for questions and walked WITH me through the process. OpenRoad gets my stamp of approval.
Jul 07, 2016
Everyone that i dealt with at open road made this process very simple. The professionalism along with courteous and friendly assistance made me want to tell everyone i know to come on board and enjoy huge savings. God Bless Open Road Lending.
Jul 07, 2016
Most pleasant auto refinance experience I have ever had. If you have a PC or laptop and a printer/scanner (with usb ports) this will be a pleasant cake walk for you. Scan documents, save to file then upload to Open Roads. One DMV document (if needed) will need to be signed, scanned and uploaded and then the original sent to Open Roads; but they provide a printable postage label with two day tracking delivery. That was nice of Open Roads. The representative was awesome; kind and professional. She or he will walk you thru the process with ease and you can do it all in the comfort of home.
Jul 07, 2016
Considerate individuals helping to get paperwork completed and approved
Jul 07, 2016
Open road was so easy to move us through the process. At first ut seemed too good to be true but once we submitted all the required paper work. We received the check to pay off our previous lender and began saving 80 dollars a month. 6, 000 dollars throughout the loan teen. If your questioning open road or read the negative reviews like I did. Take it from me liggett and very easy.
Jul 07, 2016
My entire experience was awesome. My associate was so helpful and always answered every single question. The entire process was smooth and fast. And the best part is I'm saving almost 100 dollars a month!!! I'm so happy. Thank you openroad!!
Jul 07, 2016
By reducing interest,was able to save over $80 a month for a total savings of over 2,000 for the length of the loan with professional and expedient service.
Jul 07, 2016
OpenRoad helped me save over $70 a month for the life of the loan which equals over $4,200. That's worth the time to refinance your car loan with OpenRoad. Just think what you can do with that extra money.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
OpenRoad Lending is a Verified Merchant
Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.

The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted