3697
Reviews
Reviews
3697
Recommend
10 / 10
TrustScore
9.49 / 10
CHARLENE LEPE
Verified Buyer
I was not happy with the process was told different amounts for my car payment and the paperwork did not support what was said.Was told my paperwork was sent out via UPS and did not reothe paperwork had to talk to another person she send it out via email.The process took even longer
Response from OpenRoad Lending
Jul 03, 2017
Hi Charlene and thanks for choosing OpenRoad to refinance your car. I appreciate the feedback and I'm sorry that there was a bump along the way with our process! I will review your deal and be sure to share with our team as to where we could have done better. We strive for 100% satisfaction so your comments are very helpful. I see that we were able to lower both your rate and payment so I hope you enjoy those savings every month!
Thanks again! The OpenRoad Auto Loan Savings Team
ANTHONY MERRY
Verified Buyer
I had a great experience going through openroad lending. My loan specialist was pleasant to talk to proficient in her actions and available to answer all my questions.
EDWARD MOLET
Verified Buyer
Pretty good. Wish I could've gotten told all the papers needed at once.
Angela Brothers
Verified Buyer
It was quick and easy and could mostly be done on line.
Mary Hubbard
Verified Buyer
Fast & easy with great customer service, I was very pleased.
CLAUDIA AVILEZ
Verified Buyer
Britney was great!
RUBEN JUAREZ
Verified Buyer
Easy
MICHELLE KNOX
Verified Buyer
This was a very easy process and the person who completed my application was very helpful and made my experience very pleasant.
sally hartley
Verified Buyer
very concientious and helpful every time i called i got a good answer and didnt get the run around
JUANITA EDWARDS
Verified Buyer
Thank you for helping me refinance my auto loan. I received quick, but thorough, responses to all of my questions. I will definitely refer my friends, or family members to openroad.
JOSE OROZCO Jr
Verified Buyer
The customer service reps were very informative and helped me complete the process of refinancing my vehicle.
SEAN MAZZANOBLE
Verified Buyer
Friendly reps with GREAT customer service! Also, OpenRoad Lending reduced my APR by over 7% with my refi!
DINH TRAN
Verified Buyer
You
Andy Sui
Verified Buyer
You guys have done an excellent job. This is my second time doing business with you, and have no problems so far. Outstanding service, keep up the good work on saving people money!
SHONDA HICKS
Verified Buyer
We had a great experience. Our agent was very helpful and everything was done quickly.
JACK SAUERBREY
Verified Buyer
Took to long, results were good. You should keep someone more informed during the waiting or finalizing process.
Response from OpenRoad Lending
Jun 22, 2017
Thanks Jack for the feedback. We are obsessed with saving people money and providing the best experience so I will be sure to pass along your thoughts to our team to see how we can do better next time. Thanks again for being a valued customer and enjoy the savings!
raymond bucholtz
Verified Buyer
easy and fast thanks to sidney smith for being very helpfull
JOSEPH URUSKO
Verified Buyer
I'd like to thank Open Road for the refinancing of my car loan. I would highly recommend them to anyone. Everyone was great to work with. I had a very good experience!
RONALD HAMPTON
Verified Buyer
I admit I was very skeptical about using Open Lending to refinance my car loan. I'm glad I followed through on this offer. They made the entire process so easy and saved me 80.00 a month on my car payment. Thanks for the stress free savings.
Response from OpenRoad Lending
Jun 21, 2017
Thanks for the great review Ronald! Enjoy those savings!
SCOTT WILSON
Verified Buyer
Very great follow ups and service! Impressed
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
Visit Website
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
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