OpenRoad Lending Money
4.7 From 1 to 5
3684 Reviews
Overall Ratings
5 Stars
3109
4 Stars
381
3 Stars
78
2 Stars
49
1 Star
67
Reviews 3684
Recommend 10 / 10
TrustScore 9.49 / 10
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KYNDRA Simmons-MIRANDA
Sep 21, 2017
Verified Buyer
I've seen some bad reviews, but I can only go off my own experience. I didn't save the exact amount noted on my pre-qualified letter, but not only was it damn close, there's an asterisk by it, meaning there's more to it at the bottom. Essentially, you could save up to that amount depending on your credit. I knew that before I looked at the bottom. It's very common on pre-qualifications. I still needed to see if I could save on monthly payments for financial reasons and I did. I dropped 4% in interest, which is a decent drop when nobody else would refinance me. The process was smooth and the young lady I worked with was awesome. Professional and very responsive. Now.... paying on time is up to me. If my car gets repossessed for late payments, that's nobody's fault but my own..maybe my employment cicumstances change and I can't pay...they can't simply allow me to keep the car if I'm not paying even if they sympathize with my situation. I just hope that don't happen. But I won't write a bad review because my car was repossessed. I'll be too busy trying to figure out what to do about transportation and a job. ????
Response from OpenRoad Lending
Sep 21, 2017
Thanks Kyndra for sharing your experience with OpenRoad. You are the reason why we do what we do! We are passionate about helping people save money on their car payment and providing a friendly and professional experience for each customer. From all of us at OpenRoad, we wish you the best and hope you enjoy those monthly savings!
Katherine Dauterman
Sep 20, 2017
Verified Buyer
Much of this refi was handled via email. Everything went well and I handled it in my time without appointments. The amount of paper work was frustrating but needed. I would deal with them again.
Warren Hondon
Sep 19, 2017
Verified Buyer
My experience was fast and easy thanks to the hard work of my loan care agent (Sarell Harmon). I am glad that I chose Open Road Lending to help me refinance my car loan. Definitely the right choice!
Michelle Cook
Sep 19, 2017
Verified Buyer
The process of waiting for the payoff is slow but they are very thorough and customer service is great. They are very polite and patient and good at finding out your information for where you are during the process.
HOWARD BATES II
Sep 19, 2017
Verified Buyer
Awesome, fast, and easy!!!
JAVIER Guardado AVILES
Sep 19, 2017
Verified Buyer
Thanks for all the help with my finance application. It was smooth sailing and i'm very happy with the results.. thanks!
BRENDON RUSSELL
Sep 19, 2017
Verified Buyer
Everything was quick and easy. I was able to complete everything in good time and saved a bunch.
AMAIRENIS MERCED
Sep 19, 2017
Verified Buyer
I had a great time with openroadlending. Their team was patient with me and helped me through all of the paperwork. I'm glad I made the decision to go with ORL.
Christopher Hendricks
Sep 19, 2017
Verified Buyer
Quick and easy, lowered my payment, highly recommended.
michael thibodeaux
Sep 19, 2017
Verified Buyer
worst experience I have ever been thru , person handling paper work just terrible could not get things straight
Response from OpenRoad Lending
Sep 19, 2017
Thanks Michael for your feedback. After looking into your deal it appears that there was an issue with your paperwork. Our team works hard to make the refinance experience is quick and easy and I apologize that was not the case for you. I see that we were able to cut your rate almost in half so hopefully the money you will be saving each month will make up for the paperwork issue. Thanks again for choosing OpenRoad, we appreciate your business!
KYM JAENSCH
Sep 18, 2017
Verified Buyer
Thank you ORL!!! I am currently on a Green Card and have struggled with finance due to the time my accounts have been open. All staff have been helpful, the entire transaction from start to finish was painless and easy. You have helped me lower my rate and I am now saving almost $200/Month. I will absolutely be recommending you to Friends & Family!
SANDRA EHRLICH
Sep 18, 2017
Verified Buyer
Excellent customer service
Gary Howard
Sep 18, 2017
Verified Buyer
Very good ! # one company
LESLIE ALEXANDER
Sep 16, 2017
Verified Buyer
I love Openroadlending
Yalonda Jackson
Sep 15, 2017
Verified Buyer
I was kind or leary of trying out a new finance company because I was burned in the past from my ex but I had an amazing time with openroadlending. They treated me good and customer support team was friendly and helpful.
CESAR HERNANDEZ
Sep 15, 2017
Verified Buyer
Everything went very smoothly. Whenever I had a question openroad was fast to get back to me. Thanks!
Becky Martin
Sep 15, 2017
Verified Buyer
I had an great time with openroadlending. The team treated me great and I saved money with their financing.
PATRICIA BARNETT HALE
Sep 15, 2017
Verified Buyer
Thanks
My experience was fast, effective and efficient
ANA QUINONES
Sep 14, 2017
Verified Buyer
It was great
Mia Brown
Sep 13, 2017
Verified Buyer
Thank you you all for helping me save!
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
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OpenRoad Lending is a Verified Merchant
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