OpenRoad Lending
4.8 From 1 to 5
2475 Reviews
Overall Ratings
5 Stars
2114
4 Stars
254
3 Stars
49
2 Stars
26
1 Star
32
  • 2475 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Jul 06, 2016
I highly recommend open roads. A special thanks to Ms. j. Washington.
Jul 06, 2016
My representative was courteous and checked in with me every day during the process.
Jun 12, 2016
I found the people very friendly and helpful with my account. We had a few issues but resolved them quickly. I would for sure recommend them to my friends and family.
Jun 09, 2016
While open road lending did get me a better interest rate and little bit of a smaller payment each month. It was a painstaking process. Whitney my loan advisor was not educated with the process. It took over a month to complete. And I had to send and resend documents over and over again due to her lack of knowledge of what is needed and how it was needed. Some I could send a picture. Then she would tell me she didn't get it. Then she did, then it was a need that faxed. Then mailed. Then every time you send something you get a generic email back saying welcome tonipentoad lending. I got that email almost a dozen times. It made this experience feel very non-personal. Documents would say fax in the top corner. Then I would get an email saying you need to mail them. Or take a picture. It took so long, I had to get my payoff twice because the 10 days were over the first time. Very disorganized process and company in my opinion. Thanks Scott
Jun 08, 2016
Refinancing my car was very easy with Open Road Lending. They kept me informed every step of the way. In the end I saved $150 each month.
Jun 07, 2016
I receive a pre-approval in the mail, I applied online and was approved in 1 business day. I sent in all my documents within 5 days and my loan officer was very helpful. I did everything on the computer and had to mail in 2 forms of paper. And that was it. VERY FAST AND I'M GLAD I REFINANCE THROUGH THEM. Thanks OpenRoad Lending.
Jun 07, 2016
Great experience, will recommended to anyone.
Jun 07, 2016
This was by far one of the easiest & best experiences I think I have ever done!! Thank you
May 19, 2016
In less than a weeks time they cut my % rate almost in half. Really easy to work with.!
May 12, 2016
It was easy to do everything I had no problems at all the staff was very helpful
May 12, 2016
Very professional company where always there to take care of my needs and concerns and finished my re-finance in just a few days. Thank you Open Road.
May 11, 2016
The staff was great! Everything went smooth and easy. Will use them again if need be.
May 11, 2016
In the end, I will be saving over $80.00/ month wile paying less over the life of the loan.
May 11, 2016
Interest rates good, very efficient and great customer service.
Apr 13, 2016
All the employees seem to be focused in on getting the job done and helping you get financed in a quick and simple way. I was very impressed with the way Jordon handled my account and made everything as smooth as possible.
Apr 13, 2016
The first attempt was a huge disappointment. I am not sure what happened or why? Maybe I tried to refinance too soon? I was told they already approved me, then they called and emailed non stop, then it added more than one credit inquiry to me credit report. About 5 months later, I began to receive the offers again. When they called, I stated how I had a bad experience before and to please quit calling. The lady I spoke with was very nice and helpful and assured me they wanted to and they would find a lender. With nothing to lose, and hopefully a lower car payment to gain - I tried one more time. It was easy and efficient and my car payment was lowered by $158 a month.
Apr 13, 2016
I took a big financial hit with my last car due to the lack of Gap coverage. Five years ago Gap coverage was not so well known. So my next car, a car I really wanted that was within my means, was a must, But I end up with very little at the time to put down and ended up with a high monthly payment. A few years go by and I am make all the payments, all is good. I get a letter in the mail from Open Road Lending, and I must get 8 to 10 loan come-ons a month. So the Open Road Lending is just one of many that I just feed to the shredding machine. Well I read through it and figure yea right this is just "Too Good To Be True" . I make a call and speak to a fella named Robert, and OK this still sounds "Too Good To Be True". The next day I get an email from Cal-Lea of Open Road introducing herself and Open Road. I had my reservations, I searched Google, Spoke with other car guys that are in the business. And heard nothing but good things. Yea I added some 6 months to the life of the loan but save $175.00 a Month. I feel that is a big deal. What's the catch maybe Open Road will not give me the tittle when I pay the car off. OMG!!! All kidding aside, what a pleasant experience. And I guess what may seam "Too Good To Be True" can turn out "So True And Be Good" Thank You Cal-Lea and Robert Dante' Michael Gentile 2013 Jetta GLI-Autobahn
Apr 13, 2016
I have had less than perfect credit for several years. When I bought my last vehicle I was in a very high interest loan and did not think I could do better. I received a flyer from open road and decided to apply. They exceeded my expectations and gave me a lower interest rate than I have seen in 10 years on a car loan. My loan officer was incredibly helpful with the process and answered all of my phone calls and questions quickly. There was no part of this experience I can complain about and I highly suggest trying open road if you have been on a good credit path for at least a year. They can help.
Apr 12, 2016
Very good Representative that handled the refinance of my vehicle, and fairly easy providing documentation
Apr 12, 2016
Refinanced our Jeep. We saved a lot of money,They lowered our rate. I wish they had a program for cash referrals, I could make a lot of money. I have already referred one person.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
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