3697
Reviews
Reviews
3697
Recommend
10 / 10
TrustScore
9.49 / 10
Denise Cosme
Verified Buyer
I believe the rep that spoke to all the time through the process was very helpful
ROBERT LYSAGHT
Verified Buyer
Fast and friendly!!
Dwight Wagoner
Verified Buyer
We are very,very pleased with the service and the attention that OpenRoad Lending gave us. Fast easy and very very quick, we have told everyone what good service we received. Thank you very much.
valarie gelfand
Verified Buyer
Very easy and nice people
Madeline Spry
Verified Buyer
Excellent service! Thank you so much! Made it so easy and convenient for me!
Steven SILVER
Verified Buyer
Excellent customer service.
MICHAEL PLOZAY
Verified Buyer
Good experience to save me money on my car loan.
GABRIEL SURITA TROCHE
Verified Buyer
thanks God Blesses
STEPHEN W MONDAY
Verified Buyer
The experience was beyond explanation. I've directed a co-worker, Dennis Hugee, to you.
ROGER AGUIRRE
Verified Buyer
Easiest money I ever made. $100 a month over the term of the loan. All it took was a few minutes to send my information online to Open Road and they did the rest. The best thing ever. Thank You Open Road.
LLUVIA GARCIA
Verified Buyer
Great
The only thing i would appreciate more is a follow up call. Never received one after i was told i would.
I called my rep who assisted me about two weeks after application, left a msg its been two days now and i haven’t received a call.
The only thing i would appreciate more is a follow up call. Never received one after i was told i would.
I called my rep who assisted me about two weeks after application, left a msg its been two days now and i haven’t received a call.
Response from OpenRoad Lending
Mar 05, 2018
Thanks for your review! I am sorry that our Loan Care Agent didn't follow up. I will forward your comments to our manager so we can be sure to do better next time. I am glad we were able to get your loan funded and save you money! Thanks again, we appreciate your business.
Beth Levinger
Verified Buyer
The process was very simple once underway. Our loan agent was extremely helpful and kept us informed throughout the process. We cut our interest rate and lowered our payment. I would recommend OpenRoad!
GERTHA BALEM
Verified Buyer
Quick easy and smooth best ever loan
CHARLES SALANITO
Verified Buyer
Mr. Goodman I was very pleased with the level of service and professionalism I received with the refinance of my daughters 2016 Nissan Altima. I had no idea the process would be this painless and easy. Ms. Leslie Cuevas who handled every step of this process, should be considered an asset to your organization. She is extremely fluent, timely and professional in everything that I observed.
I am a former finance officer, prior to my years in law-enforcement, for a lending institution and very familiar with the lending process. Ms. Cuevas is very knowledgeable about all your products and procedures. She pays attention to detail and listens to the consumer. I truly think that with this employee’s level of service she will continue to be an asset to your company. This type of customer service will seperate you from the pack and elevate your company. I now know and understand why your company is soo highly rated and recommended. Thank you for being appreciated and your time..
Charles Salanito
(727)946-4459
I am a former finance officer, prior to my years in law-enforcement, for a lending institution and very familiar with the lending process. Ms. Cuevas is very knowledgeable about all your products and procedures. She pays attention to detail and listens to the consumer. I truly think that with this employee’s level of service she will continue to be an asset to your company. This type of customer service will seperate you from the pack and elevate your company. I now know and understand why your company is soo highly rated and recommended. Thank you for being appreciated and your time..
Charles Salanito
(727)946-4459
OMAR ORTEGA
Verified Buyer
Customers service was great and the process was easy
PATRICIA HOLDER
Verified Buyer
Thank you so much for your assistance in getting our car refinanced with Wells Fargo Service. We do appreciate how friendly and helpful Rebecca Huerta was and she took care of our need with care and thoughtfulness.
Patricia and Leonard Holder
New Braunfels, TX 78130
Patricia and Leonard Holder
New Braunfels, TX 78130
Timothy Crandell
Verified Buyer
Service was expedient and easy to use. I feel as though the person assisting me truly cared about my experience.
TERRI GARTRELL-MCCRARY
Verified Buyer
Great service!!
VINCENT RICE
Verified Buyer
Great servic
DANIEL SIGG
Verified Buyer
Unbelievable customer service, unbelievable communication. One of the simplest refinance/loans ever. Incredible.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
Visit Website
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
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