OpenRoad Lending
4.8 From 1 to 5
1950 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 1950 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Feb 15, 2019
I was very pleased with the customer service I received from your representatives, especially Nathan. The communication and the updates I received in a timely was above and beyond and I truly appreciated it. I will definitely recommend your company to any friends or family that are looking to refinance their auto loans. I look forward to working with Nathan (via his suggestion) again in year when I consider refinancing again to get a lower rate.


Feb 15, 2019
Good communication and fast approval. So far so good!
Feb 12, 2019
Only reason I didn’t give five stars is due to it taking a month to make the deal happen.
Feb 12, 2019
Very good service
Feb 11, 2019
Best customer service I had EVER experienced.
Follow up calls were impeccable.
Information and communication via email also at an A+ rating for me. Leslie was always friendly, professional and prepared for any questions. Thank you Open Road Lending!
I will definitely recommend you!
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Response from OpenRoad Lending
Feb 12, 2019
Thanks Wolf for your comments. I will be sure to pass them along to Leslie and the rest of our team. We appreciate your business. Enjoy those savings! The OpenRoad Auto Refi Savings Team
Feb 11, 2019
It was quick and easy
Feb 11, 2019
Good service and communication with the representatives of open road thanks
Feb 08, 2019
was a great experience from start to finish. very friendly and helpful staff.
Feb 08, 2019
Thank for doing an awesome job in a timely manor I was well pleased thanks again
Feb 08, 2019
Feb 07, 2019
They are absolutely great people and they will go above and beyond to help their people I loved my service with them.!
Feb 07, 2019
My experience could’ve been better if I didn’t have to keep calling and checking on my application. Every time I called someone would tell me something different. Terrible communication, no one would ever follow up with me regarding ANYTHING. I ALWAYS had to call and follow up on things myself. Glad the process is over to much of a hassle. I wouldn’t recommend this company to anyone.
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Response from OpenRoad Lending
Feb 07, 2019
Thank you for your comments Ashley and I am sorry that you did not have a good experience with us. I will be looking into your deal personally in order to see where we fell short so that we can do better next time. I do see that we were able to lower both your rate and payment so hopefully the money you save every month will make up for the difficulty you had in completing your new loan. Thanks again, we appreciate your business. The OpenRoad Auto Loan Savings Team
Feb 07, 2019
Really like working with Melanie if we called her she would return us as soon as she could and always answer are questions
Feb 07, 2019
This is a great company, Ms Kay Johnson is the best, she stayed on top of everything and her communication skills are phenomenal!!! I knew exactly what was going on!!! Thank You Open Road Lending for making my refinance a pleasant experience!!!
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Response from OpenRoad Lending
Feb 07, 2019
Thanks Vicki for your comments! I will be sure to pass along to our team. We appreciate all the great stories that our customers share about their experience with OpenRoad. Enjoy those savings!
Feb 07, 2019
Great ppl helpful constantly looking into my business called back and sent messages to get things move quickly and they saved me a lot of money too. Thanks
Feb 07, 2019
Awesome people to work with. They are prompt and respond quickly, and they do take care of you.

Thank youm you guys save me around 8k with the refinance.
Feb 02, 2019
The process did take a little longer than I had expected. Other than that I was happy that they were able to save me some money every month with this Refi. The woman I was working with was professional and quick to respond to my many questions.
Jan 31, 2019
Jan 29, 2019
Jan 28, 2019
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
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