3695
Reviews
Reviews
3695
Recommend
10 / 10
TrustScore
9.49 / 10
Phyllis Blocker
Verified Buyer
The loan process was great. I applied online and completed in a very short time frame. I was informed at each stage of the progress. The loan agent was very helpful.
Shannita James
My refinance process was easy especially with William he made sure I understood my new terms and I didn’t miss out on any other offers to protect my car. I would recommend Open Road to my family and friends.
Lisa Radlove
Verified Buyer
First time I used them. They got me to where I needed to be in an effortless process. I will be using them again. Highly recommended
SARAH BREITBARTH
Verified Buyer
Great customer service!
JOHN BORCHARDT
Verified Buyer
Open Road is a great experience for refinancing my vehicle. Everyone I talk to, especially Jan, or helpful friendly, and got me the information that I needed quickly. Response time to a text or returning of a phone call was very very good and total time from start to finish, was four days and that included a weekend. I appreciate the efforts of everybody in their customer facing departments.
rajinder aujla
Verified Buyer
Great customer service
Patricia Stewart
Verified Buyer
very nice and informative to work with
Angelica MartinsPereira
Verified Buyer
I am extremely satisfied with the services provided by openroad lending. They are very attentive and quick with the entire process. Thank you very much to openroad lending for helping me
Alexandria Aguilar
Verified Buyer
My agent was very helpful and gave me options when all doors were almost closed for me. Thank you
JORGE CARDENAS
Verified Buyer
The people were friendly & helpful. The process was easy & smooth, very satisfied with everything.
Lisa
Maegan at OpenRoad was so helpful and answered all of my questions. This is the first time that I have refinanced a car and I can't believe how quick and easy the process was. OpenRoad was able to save me over$150 per month on my payment. I will definitely call Maegan or Ian again when I am in need of their services again because they have made a very happy and satisfied customer.
Andrew Teffenhart
Adam was a great customer service agent
Matilde Rivera Aguilar
Verified Buyer
I was having some financial problems, so I decided to refinance my vehicle. OpenRoad Lending was in my list of references. This was the best choice for me. I went on line and applied for the loan. All the people that I talk to, were nice and ready to help me. I had a couple of agents that help me. Paige and Mona kept me on top of everything that I needed. Always pleasant and knowledgeable.
I would highly recommend OpenRoad Lending to anyone who is having financial difficulties.
Thank you again for your service. MRA
I would highly recommend OpenRoad Lending to anyone who is having financial difficulties.
Thank you again for your service. MRA
James Ford Jr
Verified Buyer
Megan was very helpful always kept me up-to-date. Always return phone calls even though I was getting frustrated. She kept me in the loop great person.
GLORIA CLARK
Verified Buyer
Knowledgeable, professional, and friendly personnel. They constantly keep you up to date and in the loop.
Alex Chaithonh
Verified Buyer
Good
LINDA SLOAN
Verified Buyer
Jalisa was great to work with.
Ronald Morton
Waste of time. First I received an e-mail wishing me Congratulations, that I have been approved to give them a call. And when I did, the person on the phone said, I'm sorry we can't approve you.
So somewhere between the e-mail to the phone call, I was lied to.
She said to re-apply in 6-8 months, NO THANKS, Never trust Liar's.
I can't trust you now, & I can't trust you then.
They went from Openroad Lending, to Closedroad Lending.
They said that I did not meet their qualifications, but according to the website, I do. So now the website tells you one thing, and a human being tells you another. As the Bible says, Put your trust in no man.
So somewhere between the e-mail to the phone call, I was lied to.
She said to re-apply in 6-8 months, NO THANKS, Never trust Liar's.
I can't trust you now, & I can't trust you then.
They went from Openroad Lending, to Closedroad Lending.
They said that I did not meet their qualifications, but according to the website, I do. So now the website tells you one thing, and a human being tells you another. As the Bible says, Put your trust in no man.
Response from OpenRoad Lending
Apr 06, 2024
Thank you for your comments Ronald. We regret that we were not able to assist you at this time. Your frustration is understandable. Sometimes a change in your credit as reported by the bureau (after submitting the application) or a verification that turned out to be different than originally submitted can cause a change in the credit decision. In your case it was related to your vehicle. Sorry again that we were not able to assist you and we wish you the best. The OpenRoad Team
Angelica Chavez
Verified Buyer
Entire process was super smooth. Everyone was great with communication during the refinance process.
Angela DePalma
Verified Buyer
your employee Kim Woods made the process easy.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
Visit Website
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
Facebook
RaveCapture Commitment
RaveCapture is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The RaveCapture Triple Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
