OpenRoad Lending
4.8 From 1 to 5
2297 Reviews
Overall Ratings
5 Stars
4 Stars
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1 Star
  • 2297 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Dec 12, 2019
Thanks for all the help
Dec 11, 2019
I had a really good experience
Dec 11, 2019
Great customer service.
Dec 10, 2019
Hi thanks for helping me save money on my car loan
Dec 10, 2019
While the process was slow and I repeatedly had to send and resend documents, overall it was good. Sierra is very pleasant and easy to work with.
Dec 10, 2019
Great experience
Dec 10, 2019
Great to work with, communication was super. Happy with the service. I recommend this company.
Dec 10, 2019
It was fast and easy, I was able to save over 100.00 per month
Dec 10, 2019
They did an excellent job helping me refinance my car loan Great job guys
Dec 10, 2019
We were quite satisfied with open road lending and we had no issues with any of their associates
Dec 09, 2019
Ian was absolutely wonderful to work with I am very happy with the way I was treated
Dec 09, 2019
Great service. Didn't save a whole on the payment but chopped off 6 months of payments so I definitely win in the long run.
Dec 09, 2019
I have challenged credit and I believe I came out with a decent deal considering my situation. I bought my car February 2019 and refinanced it 8 months later. My original rate through Drive Time (Bridgecrest) was 24.99% and my payments were $232.98 every two weeks which is $465.96 monthly or $698.94 during months that had 3 pays. I was desperate for a car, so I bought one through Drive time with low miles and it was reliable with no issues plus it was a newer model. I needed to refinance though because my payments were killing me. Openroad Lending sent me out a letter twice to refinance. The first time I ignored. The second time I went ahead and applied. Now the pre-approve interest rate they sent through the mail was not my approved rate and I did not expect it to be because they did not have a full background of my credit history or score and Credit Karma do not send a provide your real fico score. Once I applied, I got my real approval rate which is considered pre-approved until they verify all your information. My approval rate was 15.46%. Most will think that is horrible, but for someone with challenged credit and whose initially interest was 24.99%, I was really happy. I will say your rate only changes if your information isn't verifiable. For instance, if your income isn't verifiable, it is a possibility your rates will change or you get denied all together. My rate never changed. What I was pre-approved for is what my rate is. My rate dropped nearly 10% and I am saving $155 a month. I did add on 8 months to my loan but I do plan to make additional payments so that I will pay off my car either at the same time I was initially was suppose to or sooner. They do not have early pay off penalties. I also read where some people stated that they did not know when they first payment was due. If you read the contract, it is in there. My payment date is in my contract.

My only issue(s) were the paperwork process. I had to re-send information and they move slow. I am not sure if this is just the process of refinancing a car or what. It took over 2 weeks to finalize the loan and a few extra days to pay off the car so nearly 3 weeks. Overall was happy.
Dec 09, 2019
very easy to work with
Dec 09, 2019
Oh my gosh, I replied to a mailing from openroad which I never do but I was so happy I did. They are all complete professionals and treat you in the same way. I am now saving $120 per month and 10 points less on my interest expense. It was a great experience for me to get it done so fast with nice people.
Thank You so much OpenRoad!!
Dec 09, 2019
Very helpful !!
Dec 09, 2019
I'm quite pleased with my experience, quite fast, and very freindly people.
Dec 05, 2019
I am very pleased with the service I received fro.
Sierra Selvera during my loan application process. She was very patient, kind, thorough, helpful. She made sure I understood everything. I am very thankful for someone that me treated me like a friend and not like a quota.
Thanks very much ade
Dec 05, 2019
Very good
Dec 05, 2019
The representative that assisted me was outstanding. I wish that all necessary documents would had been collected up front, that would have made the process go a lot quicker. With that in place this rating would have been five stars.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
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