OpenRoad Lending Money
4.7 From 1 to 5
3672 Reviews
Overall Ratings
5 Stars
3098
4 Stars
381
3 Stars
78
2 Stars
49
1 Star
66
Reviews 3672
Recommend 10 / 10
TrustScore 9.49 / 10
Write a Review
stephen robbins
Mar 12, 2024
Verified Buyer
Great service you al provided
Thank you very much!!!
BENNIE SMITH
Mar 12, 2024
Verified Buyer
To actually get a letter in the mail and it actually is true to its word. Saving money on a car note. Something banks can never do.
corey Marshall
Mar 12, 2024
Verified Buyer
Very easy process when smooth took less than ten days.

ROBERT MILTON
Mar 10, 2024
Verified Buyer
Quick and easy
Damien Spencer
Mar 06, 2024
Verified Buyer
I am happy with the service
Kimberly Robinson
Mar 06, 2024
Verified Buyer
Great customer service. They made everything so easy. I would highly recommend.
Janie Smith
Mar 06, 2024
Verified Buyer
This is a great company and I enjoyed the experience
CHRISTOPHER WILBURN
Mar 05, 2024
Verified Buyer
Mark was really helpful through the whole loan process. Would definitely recommend them for an auto loan
Neli Hopper
Mar 01, 2024
The refinance process was easy. Paige was great and answered all of my questions and helped me through the process. Because of them I am not paying way less every month and saving on interest.
STEVEN DELEON
Feb 29, 2024
Verified Buyer
I first heard about Open Road Lending in Credit Karma and seeing the potential savings I could receive compared to other auto refinancing companies. I received a letter stating the pre-qualifying rate and payment, decided to try it since another company did not respond promptly. The gentleman that I dealt with Alan was very professional and made the process smooth. It was not the rate or payment that was stated in the letter and Cresit Karma, was disappointing but understandable for my credit score at the time of application process. I have read the comments and honestly some have to read the fine print and understand how the process works. There are no gimmicks or scams, trust me the original lender I had was very unprofessional and the rate they gave me was ridiculous, I needed my credit repaired so I took it understanding what I was getting into! 10 months later I was able to get a lower rate and save some extra money which is good during this hard times. The process with Open Road Lending again was fast and proficient. I have been in the business so having your ducks in a row helps them help you! I am looking forward to a good relationship with this company and will refer friends and family who need their help. Thank you!
Kim Dean
Feb 25, 2024
Verified Buyer
Great communication and service. Highly recommend.
ANNE PAGANELLI
Feb 25, 2024
Verified Buyer
I was a tad disappointed at first. After submitting my paystub‘s, I was told that the underwriters didn’t feel they were legit paystub’s, and they looked like I created them myself online. I explained that’s what they look like. I don’t know what more I can do. Jessica then told me Open Road would not be able to help me.
I called back and spoke with a different representative and she ( I do not have her name) referred me to another department for them to review.
Make a long story short,
I was approved, however, had I not called back and spoke
to someone else, I would not have been able to refinance and Open Road ultimately would not have my business.
Response from OpenRoad Lending
Feb 26, 2024
Thanks for your comments Anne and I am sorry about the issue with your paystubs. Our system keeps detailed notes on all communication we have with our customers so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team
Robert Dyer
Feb 24, 2024
Verified Buyer
I found OpenRoad Lending easy to work with and a place a person can feel comfortable dealing with.
Christopher Reed
Feb 22, 2024
Verified Buyer
Great service
Kathy Martinez
Feb 20, 2024
Verified Buyer
Process was easy and fast
Lemuel Travillian
Feb 14, 2024
Verified Buyer
The process took over a month and at least 10 calls asking for just one more thing
Response from OpenRoad Lending
Feb 15, 2024
Thanks for your comments Lemuel and I am sorry that closing your new refinance took longer and was more involved that you would have liked. Your experience is not the norm for us so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinance will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team
Tahir dimsuyu
Feb 14, 2024
Verified Buyer
very service thank you
Michael Scott
Feb 14, 2024
Verified Buyer
The people involved in the process especially Sarell were all great!
KIMBERLY DETTENMAYER
Feb 13, 2024
Verified Buyer
Great experience! Fast, easy and convenient! Thank you!!
Angela Bryson
Feb 08, 2024
Verified Buyer
Jalisa did a great job.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
Visit Website
OpenRoad Lending is a Verified Merchant
Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted
Loading...