275
Reviews
Reviews
275
Recommend
10 / 10
TrustScore
9.9 / 10
Customer
Verified Buyer
The work was done over the span of 8 days (Saturday - Saturday). On the first Saturday they cut down the old fencing and set the new posts in cement. One the following Saturday they came out and built out the remainder of the new fencing. The new fencing looks great and the craftsmanship is good. The crew of two acted very professionally as well. The new gate isn't ideal, as it has pretty large gaps on the sides, but it functions well and since it's built on a metal frame will last a long time. unfortunately the hinge and latch hardware causes there to been larger than desired gaps on the sides of the gate. Overall I'm happy with the project.
Customer
Verified Buyer
North East Ohio Fencing and Deck came out and gave me a quote right away. They scheduled the job and installed the fencing in a timely manner. The fencing looks great and is very sturdy. I was not home when they were installing the gates. When I saw that they were installed differently than I expected, they came out and changed it at no charge. The fence is beautiful and I get many compliments on it. I recommend them highly.
Customer
Verified Buyer
l am Very VERY happy with my fence install. Absolutely the best service and skills I have seen. These are the people who you want to put in your fence! From the beginning Heather and Hank on the customer service end, setting everything up, excellent communication to the men who came out and set the posts and completed the install were all very kinda, professional and very skilled. I will continue to use NORTH EAST OHIO fence for all my fencing projects in the future. Thank you!
Customer
Verified Buyer
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Customer
Verified Buyer
Very prompt. Great explanation of what I was going to get. Helped plan and design the deck. workers cleaned up EVERYTHING! AMAZING company and service.
Customer
Verified Buyer
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Customer
Verified Buyer
Bob was on time and professional. It was muddy and drizzling but he had not problems measuring my yard and making suggestions. I am now just waiting for an estimate so I can make a decision.
Customer
Verified Buyer
They did a really nice job. Had to put two posts really close to house and neighbor's garage. Gate works great and looks really good from street and up close. Feels very sturdy. Have had the gate for more than a year now and I am very pleased with how it has held up through two pretty hard winters.
Customer
Verified Buyer
It went very well. The whole experience was positive.
Customer
Verified Buyer
Great to work with - did a super job.
Customer
Verified Buyer
Put in four new support post for my second story deck. It went very well, they did a good job.
Louie Pestello
Verified Buyer
A very good company. Professional and good craftsmanship.
Louie P
Verified Buyer
A very good company. Professional and good craftsmanship.
Customer
Verified Buyer
Installed 6 foot white vinyl privacy fence on our uneven lot. Small area but uneven. First crew was very unproductive. Stood around a lot during the day. Did not inform us that the neighbor stated they were putting the fence on his property - put it there anyhow and then had to tear it down. Due to weather we had half a fence for a couple weeks. Hank is excellent. Second crew he sent out finished quickly and professionally. Had to call Hank to have them come back out and clean up all the dirt they left behind. Again had to call Hank twice because wind blew the fence caps off. I think this is a good company with which we had an inferior crew to begin with but Hank will work with you to get things done. Now that it is all over with we are very happy with our fence and it looks very nice. Cost was in the middle of the bids we had received.
Customer
Verified Buyer
Quote process went well, but once installation started experienced a few problems. One gate was completely mis-installed as it was not the right size for the space. Installer deviated from the quoted drawing in another area, extending the fence too long. After the fact there were quite a few missed nails on boards as well. When these problems were brought up, NEO Fence was quick to send someone out and fix them. For this reason I am giving them a B. An A company would have done it right the first time, but they did make good on their workmanship. I would recommend them, but be advised you have to pay attention to the details for them depending on the crew they send out.
Customer
Verified Buyer
They built a lovely custom fence to frame the driveway of mom's beautiful home in Akron, OH. Hank and Heather were very professional. They were very busy so my mom didn't think they did it fast enough, but she is so pleased with the quality!
Customer
Verified Buyer
NE Ohio Fence and Deck sent a representative to my house for an estimate. Hank was professional, efficient, and explained everything to us in detail, and answered all our questions. He then went to measure the area. A week later, after having a few estimates from a few companies, I had a question regarding the initial plan of the fence. I spoke to hank, and he came out to my house again to remeasure and redraw the fence schematic. I was given a date for installation and it was actually moved up a few days. The workers came out, mapped out the area where the the fence was going to go, trimmed some trees and even carted away the limbs. They installed all the posts in about a day, and returned the next day to put up all the fence panels. The returned a few days later to put up the gates. Overall, I was extremely happy with their work. I would highly recommend this company to anyone who is looking for fencing. I will say, that I got 4 estimates for the job. Their pricing fell right in the middle.
Customer
Verified Buyer
The builder arrives on time and with the proper materials, and within 5 hours, he had extended our privacy fence 18 feet. He even worked in the sprinkling rain, and it looked great! We've enjoyed the extended fence all summer and it's held up well to the rain and weather and is still in great condition. We look forward to having the fence stained next year and enjoying it for years to come. We would highly recommend Northeast Ohio Fence and Deck to anyone who wants a professional company with friendly employees who do quality work. We will definitely call them in the future for any further needs.
Customer
Verified Buyer
Great. Fence looks beautiful.
Customer
Verified Buyer
All went very well and I am pleased with the fence. Everyone from the salesperson, to the office personnel, owner, and installers, were helpful and very pleasant. It was evident they wanted to please the customer. I needed a minor repair a few weeks later and they came out in timely manner and fixed the problem. Very impressed!
About Northeast Ohio Fence & Deck
We here at Northeast Ohio Fence take pride in our courteous and professional service. Our in-house staff provides broad expertise in custom fence and deck building. We can fabricate any kind of fence or deck using our designs or yours. We are proud of our reputation in the fence and deck industry and work real hard to service our customers to maintain it.
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Northeast Ohio Fence & Deck is a Verified Merchant
Questions? Contact Us
contact@neofence.com
216-518-7444
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