4.5 From 1 to 5
1311 Reviews
Overall Ratings
5 Stars
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1 Star
  • 1311 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Dec 16, 2019
The experience was not good. We were not told at the outset how it would work, and that a company would provide the loan and another would distribute it. It took us more than four weeks to secure the funds, which were needed quickly. I had to make numerous calls to EdVentinU and received incorrect, incomplete or misleading information each time, such as when I was told that the funds had been "released" and then called the university, which had not received them and only found out after a second call to EdvestinU that a different company actually distributes the funds. I would never used you guys again. I told people on the phone who I dealt with that they need more training to be able to more thoroughly communicated to customers exactly what the entire process consists of and where in that process we are on a given day. It was a dreadful experience. Customer service was friendly, at least.
Dec 06, 2019
Dec 05, 2019
You asked for more and more documents over and over again when after we spoke on the phone the person(s) said that’s all the information we would need. It was more of a big hassle and waiting ,waiting, waiting for a decision.
Dec 05, 2019
Very easy to work with and competitive rates. Only difficulty was created by the search with credible.
Dec 05, 2019
The loan amount reduced after we started the process and it was a confusing process of actually which organization we were working with. I'm glad we got the loan but I envisioned the process to take only about a week. It took longer than I expected.
Dec 05, 2019
From beginning to end, they were very professional. I would highly recommend them. Thank you for all your assistance.
Dec 05, 2019
Excellent experience, although a bit confusing. Good support.
Dec 05, 2019
Excellent experience, EDvestinU made the process very easy from start to finish!
Nov 16, 2019
Quick to respond and very helpful in the consolidation of my student loans. I would highly recommend!
Nov 06, 2019
EDvestinU was an amazing company to work with to help us secure a student loan for our daughter. It was a great experience and I would recommend to anyone!
Nov 02, 2019
We felt the terms of repayment very fair to the student & Co-signer.
Nov 01, 2019
The process took entirely too long. First time using your company - found that other loan companies provided a much faster turnaround time.
Oct 09, 2019
problems with the website, won't let me register due to "null" error
Oct 08, 2019
great experience
Oct 07, 2019
Very good rates
Oct 07, 2019
The process itself from start to finish is very easy. My son and I have come in to speak with someone in person and last year even renewed online. I still feel like there should be some type of "easier" lingo for kids taking out loans and to have the rep from your company make sure they are speaking directly to the student in a language they can understand. My son had no idea what she was talking about but was too shy/embarrassed to ask more questions. When we were talking about what his loan payment would be it was just for that loan and I had to remind him he had three others on top of that payment. So overall I was pleased with the ease of the process but to educate your staff on ways to get kids of today's world to understand the loan process, interest, percentages and especially how much they will have to pay monthly when all is said and done. Thank you and we will be back next year.
Oct 05, 2019
Good service and made time to help us out with forms.
Oct 04, 2019
Very good service
Oct 04, 2019
I am not to happy with the process of this loan, was offered one interest rate which we agreed on at the conclusion of the loan we were giving a higher interest rate that increase the loan more than $4000. The process took too long in the beginning but was process fast after the interest rate was changed but not fast enough for us to find something better; at that point it was too late to decline we were already charged a late fee at the college for being late.so we didn’t have enough time to cancel and apply for a different loan.
Oct 03, 2019
Very helpful when issues came up but always had a hard time knowing exactly what documents were needed and problems happened with logins but always was able to have someone over the phone help.
About EDvestinU
EDvestinU® is the private student loan program of the nonprofit New Hampshire Higher Education Loan Corporation (NHHELCO). EDvestinU’s mission is to provide affordable college funding options to students nationwide. With industry–leading rates and nationally recognized loan servicing, students, parents and postsecondary schools can have every confidence that EDvestinU customers are provided with the tools needed to make educated financing decisions. As a nonprofit lender, proceeds are reinvested in borrower incentives which reduce the cost of borrowing, scholarship programs which reduce the need to borrow, and educational outreach which increases aspirations for higher education. Reviews may have been written in exchange for an entry into a promotion. Content of the review did not increase or decrease a person's chance of winning.
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