Monster Transmission & Performance Retail
5 From 1 to 5
9941 Reviews
Overall Ratings
5 Stars
9870
4 Stars
51
3 Stars
3
2 Stars
0
1 Star
17
Reviews 9941
Recommend 10 / 10
TrustScore 10 / 10
Jared Begnaud
Apr 17, 2020
Verified Buyer
I can't stop talking about how awsome these guys are! I grew up working on and building hotrods with my dad. Even with a decent amount of knowledge , and many hours of research it can be overwhelming sometimes on certain things. And thatthats where I found my self with a split year 4l60. Then I found these guys.....between the extensive content and videos I learned exactly what I was looking for and more! But just to be certain I called em up last minute and let me tell u... My man Collins was super helpful and just a great guy. He took his time away from what I know had to be totally chaos in there with every one getting their stimulus and tax money and just buying away. Not only did they go above and beyond on service but from what I've read and seen. They went over board with quality and price!!! This is a true working man's shop!!! And I would highly recommend them to anyone looking for a helping hand or just an amazing product!! Can't thank u guys enough!!
Mike Peterson
Mar 23, 2020
Verified Buyer
Thanks for the deal John, I love this unit!
George Wilsby
Jan 17, 2020
Verified Buyer
Great people, even with all this corona stuff they answered my call and walked me through some tech advice. Appreciate it.
Richard S
Jan 17, 2020
Verified Buyer
Great group of people over there. Abigail was a big help getting my core returned. Trans works perfect.
Michael Fennimore
Jan 06, 2020
Verified Buyer
Great customer service.
MZV Pienaar
Dec 02, 2019
Verified Buyer
all staff very helpful and friendly
Justin Battles
Oct 25, 2019
Verified Buyer
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Alfies oil burner service
Oct 24, 2019
Verified Buyer
The team @ monster transmission are just awesome! I’m so excited to be getting a real transmission that I’m confident will last!
Michael J Evanich
Oct 22, 2019
Verified Buyer
Polite and Courteous to talk to ,worked out the issues ,Satisfied with all of the results Thank You very Much
Anthony Jones
Oct 22, 2019
Verified Buyer
So far I've been very impressed with the communication
Jeremy J Sosaya
Oct 14, 2019
Verified Buyer
Very helpful customer service from the get go, these people definitely know their stuff.
Austin Alvarez
Sep 04, 2019
Verified Buyer
Worst service I’ve ever had to deal with. I asked for them to call me back after I missed a call and spoke with the lady for the manager to call me back again. No phone call been waiting most of the rest of my day yesterday and today. Was told my converter was done on the 20th of last month and still waiting on it. From where ever they are getting the converter they are sending it to monsters place of business and then to me. I clearly told them to send it to me directly. 2 weeks to send this converter after being finished from building it
Terry Miklo
Sep 01, 2019
Verified Buyer
Fantastic company to work with, my friend ordered an engine and transmission package for our project. They really took the time to make sure we got everything we needed. Thanks guys!
James
Aug 02, 2019
Verified Buyer
I am building a Street Truck project and Kelsey Rottino gave me prompt and super helpful advice on the correct transmission for my motor. Thanks Kelsey for the kind advice that helped me avoid an expensive mistake!
Dale Criddle
Jul 31, 2019
Verified Buyer
Great
Michael Arb
Jul 29, 2019
Verified Buyer
First of all my original order was a horrible experience. Then warranty.... yeah WOW thats crap too. Solenoid back fails in less that 15K humm ok.. just bad luck. Then you ship out my order with the new solenoid. Sure its new, yeah nope has grime and dirt all over the plug. So i got a used one. Then after all that i give you the new address in Virginia not Houston, TX and were does it go... Houston so i had to get it shipped to me more $...oh and weres the pan gasket, and i hope i dont tear the valve body gasket. After this experience i will never order any thing from you ever again and hope nothing else breaks cause you company just sucks in all aspects.
Response from Monster Transmission & Performance
Sep 01, 2019
Our apologies Mr. Arb for the experience with your order. It is definitely not our intention for any client to have an unsatisfactory purchase and we would love to make it right, please call 800-708-0087 and a friendly, knowledgeable team member will be more than happy to assist you!
Jason Daves
Jul 25, 2019
Verified Buyer
My experience with the staff at Monster Transmission is always fantastic! Great bunch of people to do business with. Highly recommended.
Jeff
Jul 23, 2019
Verified Buyer
CJ has been very helpful in rectifying all the missing pieces in my monster in a box. The customer service is fantastic, just wish I could say the same for my transmission rebuild kit.
Ken
Jul 23, 2019
Verified Buyer
Satisfactory
Amie
Jul 22, 2019
Verified Buyer
Had to make a return and Cymande Jacobs was super helpful! She made it quick and easy to fix my order mistake. Thank you for the great experience!
About Monster Transmission & Performance
Known as the largest Custom Transmission Builder in the USA. They are a provider of transmissions and related powertrain products to customers all over the world. They are the preferred transmission company for countless television programs, celebrities, experts, and auto enthusiasts. Their motto is "We Build More Than Transmissions, We Build Relationships!". Key points on this company: They have been in operation since late 2002. They were awarded as a "Great Place to Work in 2018". Have been recognized by INC Magazine 5 times as one of the fastest growing private companies in America.
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Monster Transmission & Performance is a Verified Merchant
Need Help? Contact Customer Service
800-708-0087
Monday-Friday, 8-5pm EST
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