Monster Transmission & Performance
5 From 1 to 5
9940 Reviews
Overall Ratings
5 Stars
9870
4 Stars
51
3 Stars
3
2 Stars
0
1 Star
16
  • 9940 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Mar 23, 2020
Thanks for the deal John, I love this unit!
Jan 17, 2020
Great people, even with all this corona stuff they answered my call and walked me through some tech advice. Appreciate it.
Jan 17, 2020
Great group of people over there. Abigail was a big help getting my core returned. Trans works perfect.
Jan 06, 2020
Great customer service.
Dec 02, 2019
all staff very helpful and friendly
Oct 25, 2019
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Oct 24, 2019
The team @ monster transmission are just awesome! I’m so excited to be getting a real transmission that I’m confident will last!
Oct 22, 2019
Polite and Courteous to talk to ,worked out the issues ,Satisfied with all of the results Thank You very Much
Oct 22, 2019
So far I've been very impressed with the communication
Oct 14, 2019
Very helpful customer service from the get go, these people definitely know their stuff.
Sep 04, 2019
Worst service I’ve ever had to deal with. I asked for them to call me back after I missed a call and spoke with the lady for the manager to call me back again. No phone call been waiting most of the rest of my day yesterday and today. Was told my converter was done on the 20th of last month and still waiting on it. From where ever they are getting the converter they are sending it to monsters place of business and then to me. I clearly told them to send it to me directly. 2 weeks to send this converter after being finished from building it
Sep 01, 2019
Fantastic company to work with, my friend ordered an engine and transmission package for our project. They really took the time to make sure we got everything we needed. Thanks guys!
Aug 02, 2019
I am building a Street Truck project and Kelsey Rottino gave me prompt and super helpful advice on the correct transmission for my motor. Thanks Kelsey for the kind advice that helped me avoid an expensive mistake!
Jul 31, 2019
Great
Jul 29, 2019
First of all my original order was a horrible experience. Then warranty.... yeah WOW thats crap too. Solenoid back fails in less that 15K humm ok.. just bad luck. Then you ship out my order with the new solenoid. Sure its new, yeah nope has grime and dirt all over the plug. So i got a used one. Then after all that i give you the new address in Virginia not Houston, TX and were does it go... Houston so i had to get it shipped to me more $...oh and weres the pan gasket, and i hope i dont tear the valve body gasket. After this experience i will never order any thing from you ever again and hope nothing else breaks cause you company just sucks in all aspects.
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Response from Monster Transmission & Performance
Sep 01, 2019
Our apologies Mr. Arb for the experience with your order. It is definitely not our intention for any client to have an unsatisfactory purchase and we would love to make it right, please call 800-708-0087 and a friendly, knowledgeable team member will be more than happy to assist you!
Jul 25, 2019
My experience with the staff at Monster Transmission is always fantastic! Great bunch of people to do business with. Highly recommended.
Jul 23, 2019
CJ has been very helpful in rectifying all the missing pieces in my monster in a box. The customer service is fantastic, just wish I could say the same for my transmission rebuild kit.
Jul 23, 2019
Satisfactory
Jul 22, 2019
Had to make a return and Cymande Jacobs was super helpful! She made it quick and easy to fix my order mistake. Thank you for the great experience!
Jul 19, 2019
CJ was great to work with today. My cooler didn't make it with the trans delivery and she was on it. Cooler is on the way...way to go CJ, you rock!!

Thanks MT Team

Jody
Colorado Springs, CO
About Monster Transmission & Performance
Known as the largest Custom Transmission Builder in the USA. They are a provider of transmissions and related powertrain products to customers all over the world. They are the preferred transmission company for countless television programs, celebrities, experts, and auto enthusiasts. Their motto is "We Build More Than Transmissions, We Build Relationships!". Key points on this company: They have been in operation since late 2002. They were awarded as a "Great Place to Work in 2018". Have been recognized by INC Magazine 5 times as one of the fastest growing private companies in America.
Monster Transmission & Performance is a Verified Merchant
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