Medical Care Alert Health & Medical
4.8 From 1 to 5
2128 Reviews
Overall Ratings
5 Stars
1814
4 Stars
237
3 Stars
42
2 Stars
12
1 Star
23
Reviews 2128
Recommend 10 / 10
TrustScore 9.7 / 10
Write a Review
Dorothy Cottrell
Jun 10, 2016
Verified Buyer
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haskellcarr
Jun 10, 2016
Verified Buyer
"After adjusting it to clip on my bra instead of my waist band I hardly know it is there."
zonerjo
Jun 10, 2016
Verified Buyer
PEACE OF MIND

"Perfect way to keep Mom independent and safe. Sales person very helpful, easy set up and test."
Bryan Stapp
Jun 07, 2016
Verified Buyer
This is fantastic!
Blanche Krause
Jan 16, 2016
Verified Buyer
My Mom was in her 90s and lived alone. I purchased Medical Alert and have since not only had piece of mind but the service has been repeating by my Mom. Excellent response and the two way communication has been invaluable when she had a fall and was not injured but needed help getting up. Can't say enough positives.
Mary
Jan 13, 2016
Verified Buyer
I'm so pleased with the new system I got for my mother. After researching the various companies, I decided that Medical Care Alert was the one for us. The customer service is wonderful and the equipment is exactly what we were looking for. This system provides us with peace of mind. We couldn't be happier with our selection.
lee_harrison-83694
Oct 12, 2015
Verified Buyer
"We were happy with the product and the set up process"
mjaikowski
Oct 12, 2015
Verified Buyer
"Did not work with our phone system who not recommend"
Response from Medical Care Alert
Oct 14, 2015
“We're sorry you had to return your system - and we did provide a full refund of your payment. The trouble with your digital VoIP phone line was the reason the system did not work. Please let us know if you'd like to try a cellular based system which would avoid using the digital phone line altogether.”
slamo-60581
Oct 12, 2015
Verified Buyer
"the courtesy of all the providers was top notch as well as quick and informative. If the choice is made to wear and utilize the services and equipment of ADT then you will sleep good at night. Call now , don't wait ,ADT WILL HAVE ANY AND ALL OF YOUR'E ELDERFAM EQUIPPED IN ONE DAY,

A Satisfied customer"
Kim
Oct 08, 2015
Verified Buyer
We reviewed several and picked this one

They're very nice and helpful. This is all new to me and walked me through step by step to explain everything. I can always get a hold of someone, very nice and easy to deal with.
johnluallin
Oct 08, 2015
Verified Buyer
"I feel so much more secure when I am by my self. I thought it was neet how Medical CareAlert could add an extra service without having to send my system back. One strange sound from my controller and I had my new service added."
Bryson P
Aug 16, 2015
Verified Buyer
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R.E.L.
Aug 06, 2015
Verified Buyer
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
R.E.L.
Aug 06, 2015
Verified Buyer
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
R.E.L.
Aug 06, 2015
Verified Buyer
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
Blissful A
Jun 22, 2015
Verified Buyer
Anyone with older parents or relatives should look into getting them a medical alert system. They aren't expensive, and are way better than going to a nursing home or lying on the floor waiting for someone to give them some help
antlertree
Apr 24, 2015
Verified Buyer
"A lady named Debbie, not only made it easy, but she was very knowledgeable, she made it very short & sweet Thank You"
Response from Medical Care Alert
May 03, 2015
“Thank you for your kind comments - we really appreciate it! Please remember to test your system weekly!”
nancyst
Apr 23, 2015
Verified Buyer
"The service worked efficiently."
chisholmpeg
Apr 23, 2015
Verified Buyer
"I am always thankful to live in a small town. When I received the call from medical care alert this morning (I was actually at home with a vacation day from work) The person on the phone was very professional and direct. I went to meet the 1st responders at my father in laws, Thomas Chisholm, the police were already there and the responders were going in the driveway as I got there. I knew them all but there wasn't time to talk until we saw Tommy was ok. They were very professional too. We found Tommy had just hit the button by mistake and could not hear anyone trying to talk to him..he is very hard of hearing. He felt so bad but we were so happy to see he was ok. False alarm but we know what good service this has brought Tommy. Thank you, Thank you to everyone!"
Response from Medical Care Alert
May 23, 2015
“Thank you for your detailed comments, I am so glad we were able to get your father-in-law the help he needed. Please remember to test your system weekly, and let us know if you need anything!”
tamiconley72
Apr 22, 2015
Verified Buyer
"Our entire experience has been wonderful!! Thank you so much!!"
Response from Medical Care Alert
May 03, 2015
“You've made our day! Thanks for your very kind comments - we really appreciate it! Please let us know if we can do anything for you, and please remember to test your system weekly.”
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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