Medical Care Alert
4.8 From 1 to 5
2047 Reviews
Overall Ratings
5 Stars
1735
4 Stars
224
3 Stars
40
2 Stars
10
1 Star
38
  • 2047 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Sep 28, 2022
Great people to work with and a wonderful well thought out service.
Sep 21, 2022
Everyone has been very friendly and informative
Sep 10, 2022
Aleen was very helpful. Phone answered quickly with a real person!
Sep 07, 2022
Handled well
Sep 03, 2022
I had a good experience with the representative who helped me with my device. It came quickly and was easy to set up. I like the GPS system, letting the EMS find me if I'm outside or in my car.
Aug 24, 2022
I have not actually used the system yet or filled out the
Paper for the local people.
I’m working on it.
I do not like the size of your pendant at all. Too large!!!
Will be In Touch when I have it all together.
Aug 22, 2022
I told the gal what my issues were, she had me try a couple of different things which didn’t do the trick. So she ordered a replacement for me. It came and I sent the old one back. Just one question. The older one had an account number on the device itself. This one does not. Why?
Aug 18, 2022
I gave her and how she represented your company a 5 star.
Aug 17, 2022
CUSTOMER SERVICE WAS VERY HELPFUL AND EFFICENT IN SENDING A REPLACEMENT NECKLACE. VERY PLEASED.
Aug 16, 2022
I love that I have a system to help keep my mother in touch with medical care if I am not with her and she is in need.
Our only problem thus far is that she has accidentally set off her necklace button when she bent over (we shortened the necklace length to prevent this from happening again). However, she also accidentally set it off while sleeping as she must have rolled over on it. I would love suggestions you might have to help us not have the similar incidents happen again. Is the button set at too sensitive a level??
Thank you for your help!!! Everyone has been so wonderfully kind and forgiving when the alarm has been alerted!!
Aug 13, 2022
It has always been working well for my folks when they have tested it.

Thank you for this service.

Can a new credit card be billed through my Mom? I paid for the first month only. She would like continue this service but on her card.

Thank you!
Aug 11, 2022
Everyone was so friendly and sounded like they really cared, which meant a lot to me.
Aug 09, 2022
I stumbled upon MedicalCare alert after attempting to make contact with the other 2 competitors. Thanks, their "salesmanship" was abysmal and their websites are a joke! so far your test went great, seems like excellent product.
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Response from Medical Care Alert
Aug 09, 2022
Thanks for your note and feedback - we appreciate it! Please test your system regularly, and call our customer service team if you need anything!
Aug 06, 2022
Excellent and professional service on the phone. My mom is happy with it. She feels safe with it.
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Response from Medical Care Alert
Aug 06, 2022
Hi - thanks so much for your feedback and taking the time to let us know - we're so glad your mom is happy and feels safe! Please remember to have her test the system regularly, and call us if you have any questions!
Jul 28, 2022
So far we are very pleased. My mom accidentally set off her pendant alarm and the operator was very kind and helpful.
Medical Care Alert Logo
Response from Medical Care Alert
Jul 28, 2022
Thanks for your feedback - please call our customer service team if you mom needs anything and please test her button regularly. 877-913-3680. Thanks!
Jul 22, 2022
i feel more secure knowing that what i wear around my neck 24 hours a day will summon help when needed.
Jul 22, 2022
Very professional, helpful staff!
Jul 21, 2022
Good and professional
Jul 15, 2022
Goodsercice,fastdelivery
Jul 11, 2022
Quick and professional
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM

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